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 User’s Guide 

 

                       

29

 

     

 

modem. 

 

If you are using a cable splitter, try removing the splitter and connect the cable modem 
directly to the cable wall outlet.  Wait for the cable modem to re-establish communications 
with your cable service provider. 

 

Your ethernet or coaxial cable may be damaged.  Try using another cable. 

 

If none of these suggestions work, contact your cable service provider for further 
assistance. 

Summary of Contents for U10C018

Page 1: ...Data Cable Modem Model U10C018 User s Guide Rev 1 02 July 26st 2004...

Page 2: ...g System 9 Installing the Software Drivers in Windows Me Operating System 15 Installing the Software Drivers in Windows 2000 Operating System 18 Installing the Software Drivers in Windows XP Operating...

Page 3: ...User s Guide 3 Web User Interface Home Page 35 Cable Modem Information 36 Cable Modem Status 37 Downstream 38 Upstream 39 Upstream Burst 40 Operation Parameters 41 Event Log 42...

Page 4: ...line means that the cable modem is always on always connected and does not tie up your phone line Plug and play operation through universal serial bus USB ensures easy setup and installation Data Ove...

Page 5: ...pplied Verify that these items were included in the cable modem s package Cable modem Power adapter USB cable 1 5m Ethernet cable 1 8m CD containing USB drivers This User s Guide Not Supplied Verify t...

Page 6: ...using multiple computers 2 Installing the Cable Modem Using the USB Port This chapter explains the process of installing your cable modem using the USB port First you will install the hardware cable...

Page 7: ...User s Guide 7 3 Click Next You will see the following Start Copying Files screen 4 Click Next You will see the following screen...

Page 8: ...xial cable to the cable wall outlet Be sure not to bend or over tighten the cables as this may strain the connector and cause damage If you plan to connect the cable modem and television to the same w...

Page 9: ...at ships with your cable modem If you use the default Windows supplied software drivers you will not be able to properly install the cable modem To install the cable modem software drivers using the W...

Page 10: ...for your device Recommended Then select Next You will see the following screen 4 Check the CD ROM drive check box and verify that the CD is in the CD ROM drive Click Next to have Windows search for th...

Page 11: ...screen CAUTION You must verify that Ambit USB Cable Modem appears on the screen If USB Composite Device appears you must click Back twice and specify the correct location of the driver files DO NOT pr...

Page 12: ...The computer automatically installs the necessary driver files You may see the following screen 7 If the above screen appears you must insert the Windows 98 CD so that Windows can copy the remaining...

Page 13: ...User s Guide 13 8 After files copying is done you will see the following screen 9 Click Finish to complete the installation You will see the following screen Ambit USB Cable Modem...

Page 14: ...hoose Yes to restart your computer 11 After the computer is rebooted verify that the USB LED is lit on the front of you cable modem If not refer to the troubleshooting section later in this chapter Am...

Page 15: ...uter boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hardware Wizard screen 2 Insert the CD into the PC s CD ROM and click Next You will see the f...

Page 16: ...Click Next The computer automatically installs the necessary driver files 5 Click Finish after the computer has copied the necessary files You will see the following screen Ambit USB Cable Modem Ambi...

Page 17: ...User s Guide 17 6 Click Yes to restart the computer Ambit USB Cable Modem...

Page 18: ...ftware drivers using the Windows 2000 operating system 1 Power on your PC After your computer boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hard...

Page 19: ...ide 19 3 Select Search for a suitable driver for my device recommended Then select Next You will see the following screen 4 Check the CD ROM drive check box and verify that the CD is in the CD ROM dri...

Page 20: ...e 20 Next to have Windows locate the necessary driver files You will see the following screen 5 Click Next to install the driver files for the cable modem You will see the following screen Ambit USB C...

Page 21: ...21 7 Click Finish to complete the installation 8 After the installation is completed verify that the USB LED is lit on the front of you cable modem If not refer to the troubleshooting section later in...

Page 22: ...stem 1 Power on your PC After your computer boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hardware Wizard screen 2 Choose the software automatic...

Page 23: ...User s Guide 23 3 Click Finish to complete the installation Ambit USB Cable Modem Ambit USB Cable Modem...

Page 24: ...ardware problem When attempting to install the USB driver in Windows 98 SE I receive the following error message Device not installed at this time Driver not found This usually occurs when the wrong d...

Page 25: ...dy LEDs are solidly lit the cable modem is working properly Use the following procedures to verify connectivity between the PC and the cable modem o Launch Your PC s Internet Browser e g Netscape IE o...

Page 26: ...cable splitter try removing the splitter and connect the cable modem directly to the cable wall outlet Wait for the cable modem to re establish communications with your cable service provider Your USB...

Page 27: ...your cable service provider for assistance with installing and configuring TCP IP After installed the hardware your computer can connect the cable modem directly by using Network Interface Card Unlike...

Page 28: ...see either one you may have an IRQ conflict Refer to the manufacturer s documentation or contact your cable service provider for further assistance Verify that TCP IP is the default protocol for your...

Page 29: ...cable modem directly to the cable wall outlet Wait for the cable modem to re establish communications with your cable service provider Your ethernet or coaxial cable may be damaged Try using another c...

Page 30: ...on tests usb Indicates connectivity between the USB port on the cable modem and the PC s USB port enet Indicates connectivity between the ethernet port on the cable modem and the PC s ethernet port se...

Page 31: ...dy Power ON On On On On On On On Hardware Testing On Off Off Off Off Off On Search Downstream Channel On X X X Blink Off Off Downstream Locked On X X X X On Slow Blink Search Upstream Channel On X X X...

Page 32: ...or NIC It is not requires when using the USB 3 usb This is where you plug the included USB cable The other end connects to the USB port on your PC It is not required when using the ethernet port 4 ca...

Page 33: ...User s Guide 33 3 Click LOGIN Enter user for User name and user for Password and then click OK...

Page 34: ...e 34 4 If the user enters an incorrect user name and or password the web user interface displays 401Unauthorized User Name user Password user only can access to Firewall control Parental control and D...

Page 35: ...User s Guide 35 Web User Interface Home Page A main menu is shown at the top of the pages and the user can select different options to view cable modem information They include...

Page 36: ...User s Guide 36 Cable Modem Information...

Page 37: ...User s Guide 37 Cable Modem Status Refresh Click Refresh to update result...

Page 38: ...User s Guide 38 Downstream Refresh Click Refresh to update result...

Page 39: ...User s Guide 39 Upstream Refresh Click Refresh to update result...

Page 40: ...User s Guide 40 Upstream Burst Refresh Click Refresh to update result...

Page 41: ...User s Guide 41 Operation Parameters...

Page 42: ...User s Guide 42 Event Log Clear Log Click Clear Log to empty event log...

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