User’s Guide
25
4.
Select
USB Composite Device
and click
Remove
5.
Click
Refresh
The Add New Hardware Wizard window appears, displaying the device name
USB Composite
Device
.
Refer to the proper operating system instructions in this chapter for information on
reinstalling the driver properly.
All of the LEDs on the front of my modem look correct, but I cannot access the Internet.
•
If the POWER, USB, SYNC, and READY are solidly lit, the cable modem is working
properly. Use the following procedures to verify connectivity between the PC and the
cable modem:
o
Launch Your PC’s Internet Browser (e.g., Netscape, IE)
o
Enter http://192.168.100.1 into your browser. This URL connects you directly to the
web server within your cable modem. A successful connection indicates that the PC
is able to communicate with the cable modem. The next step is to enter a public
URL to ensure connectivity between the cable modem and your cable service
provider. If this fails, please contact your cable service provider for further
assistance.
•
Try restarting the computer so that it could re-establish a connection with the cable modem.
•
Power cycle the cable modem by removing the power adapter from the electrical outlet and
plugging it back in. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
•
Remove any other USB devices from your computer and connect the cable modem’s USB
cable directly to the USB port on your computer.
•
If you are using a cable splitter, try removing the splitter and connect the cable modem
directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish
communications with your cable service provider.
•
Your USB or coaxial cable may be damaged. Try using another cable.
•
If none of these suggestions work, contact your cable service provider for further
assistance.
Uninstalling the USB Driver
1.
Insert the supplied CD into your CD-ROM drive
2.
Click on the
My Computer
icon on your desktop. Then click on the icon that belongs to
your CD-ROM Drive.
3.
Locate the file called “Uninstall” and click on the file. This program will remove all the
Summary of Contents for U10C012
Page 1: ...Cable Modem Router Model Number U10C012 User s Guide Rev 1 0 Firmware 5 20 1105 Oct 29th 2003...
Page 17: ...User s Guide 17 6 Click Yes to restart the computer...
Page 23: ...User s Guide 23 3 Click Finish to complete the installation...
Page 34: ...User s Guide 34 Cable Modem Status...
Page 35: ...User s Guide 35 Downstream...
Page 36: ...User s Guide 36 Upstream...
Page 37: ...User s Guide 37 Upstream Burst...
Page 38: ...User s Guide 38 Operation Parameters...
Page 39: ...User s Guide 39 Event Log Clear Log Click Clear Log to empty event log...
