Section 8 • Troubleshooting
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SECTION 8 - TROUBLESHOOTING
Problem
Resolution
Reference
Cassette will not prime
• Verify that all tubing clamps are open.
• If a spike cassette is used, verify that the spike is
completely inserted into the solution container.
• Verify that the cassette bottom disc has not been
snapped into the cassette body.
Section 2
Cassette will not attach to
pump
• Verify proper cassette placement onto the pump.
• Verify that the cassette bottom disc has been snapped
into the cassette body.
Section 2
No display
• Verify that the battery cover is in the ON position.
• Verify proper battery placement.
• Replace the batteries.
Section 2
“
OCL
” in display;
constant beeping after 3
minutes during infusion
Fluid path occlusion -
• Verify that all tubing clamps are open
• Check access device patency
• Check for kinks in the tubing
Section 4
Continuous tone
Malfunction -
• Possible dead battery alarm (battery icon visible);
replace the batteries.
• Press on the cassette top to ensure proper placement.
• Check the cassette.
- Remove the cassette from the pump.
- Rotate the cassette shaft counter-clockwise one
time.
- Replace the cassette onto the pump.
• Press and release the RUN/PAUSE button to resume
infusion.
• If “MA1” or “CASS” continues:
- Immediately close the tubing clamp.
- Manufacturer’s service/assistance may be required.
Section 7
Blood backed into tubing
• Verify that the tubing is connected correctly (the
patient side is connected to patient and the bag side is
connected to the bag).
• Verify that the pump is in run mode
• Attempt to clear the tubing by delivering a bolus.
• If unable to clear the tubing by delivering a bolus, close
the tubing clamp and replace the cassette.
• If the situation continues, manufacturer’s service/
assistance may be required.
