Amanda Amanda@Work.Group/DOS, Administrator'S Manual

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72 Administering Amanda@Work.Group/DOS
Using Mailboxes
Mailboxes generally fall into two categories: personal and informational.
Personal Mailboxes
A user usually has only one extension and, therefore, only one mailbox. That
mailbox is a personal mailbox.
A personal mailbox stores:
• Messages that are left by callers or other users—until the user deletes
those messages or until you, as the system administrator, delete the
mailbox.
• The greetings that are played when the user does not answer his tele-
phone.
• Scheduling information for greetings—if the user decides to sched-
ule them.
• Notification records for the user—if the user requests to be called at
his extension, an outside number, or a pager when he has messages.
• The current status of user options. For example, the mailbox remem-
bers whether Do Not Disturb is on or off.
When creating personal mailboxes, make sure you give the mailbox the same
number as the user’s extension. For example, if the user’s extension is 147,
then that user’s mailbox must also be 147.
When a caller requests extension 147, Amanda accesses mailbox 147 and
processes it. It rings extension 147 if directed to do so. If the user does not
answer the call or if Do Not Disturb is on, Amanda plays the scheduled
greeting. After mailbox 147 has been processed, Amanda returns to mailbox
991, the Caller Instructions mailbox, and plays its current greeting (by
default, Greeting 1).