Amanda Amanda@Work.Group/DOS, Administrator'S Manual

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228 Administering Amanda@Work.Group/DOS
direct message code A mailbox (usually mailbox 998) which functions as a
code to skip the transfer to a user extension and go di-
rectly to the current greeting for that user. For example,
entering 998#185# causes the caller to hear the current
greeting for mailbox 185. The caller can then press #
twice to skip the greeting and go directly to the recording
mode. Additionally, if you set the
short_direct_send pa-
rameter in the System Configuration Options to true (its
default is false) then using the direct message code mail-
box causes the caller to hear the Name/Extension record-
ing instead of the current greeting.
direct message mailbox A mailbox that allows you to record a message for an-
other mailbox without having to execute the Extension
field and/or hear the mailbox’s greeting. This is particu-
larly useful for an operator transferring callers directly to
a user’s voice mail.
disconnect (hangup) super-
vision The ability of the telephone switching system to inform
Amanda that a hangup has occurred on the line. This is
normally accomplished by the voice board driver, mon-
itoring the loop current and informing Amanda of loop
current OFF or loop current DROP events. This is be-
cause the default value for the
hangup_supervision pa-
rameter in the System Configuration Options is true. If
this parameter is set to false, Amanda ignores these
events.
disk notification A type of notification used to warn the system adminis-
trator (mailbox 999) that the hard disk space has fallen
below a predefined threshold. This is set in Setup, Op-
tion 4, set
diskwarn xx . The default is 20, meaning the
Disk notify activates when free disk space is less than 20
percent of total disk space.
Done Chain After Amanda is finished processing a mailbox, she con-
tinues processing the call by going to the mailbox spec-
ified in the Done Chain. If this field is blank, Amanda
uses the Done Chain of the Company Greeting, or start-
ing greeting mailbox (generally 990). Usually, the Done
Chain of 990 is set to 991. Therefore, the default Done
Chain is usually mailbox 991 (The Caller Instructions).