Chapter 9: Using the Administrator Mailbox
191
To delete a system announcement:
+
+
Changing the Busy Hold Music
The busy-hold music is heard by callers when they hold for a busy extension
by pressing *. Currently it plays approximately 30 seconds of custom music.
You can replace this music with a recording that gives information about
your company products and services. However, we strongly recommend that
you prepare a professional recording for this.
To change the busy hold music:
+
+
+ make your recording +
The busy hold music is stored in a file named HOLD.VOX in the
C:\AMANDA directory.
If you create HOLD0.VOX, HOLD1.VOX, etc. Amanda plays them after
HOLD.VOX if the extension remains busy. Each one is created as
HOLD.VOX, and must be changed to HOLD
x
.VOX with a DOS command:
COPY HOLD.VOX HOLDx.VOX
Do the recording for the real HOLD.VOX (the first music/message the caller
hears) last.
Locking and Unlocking Mailboxes
You can lock a mailbox so that the user cannot access the mailbox. That
means he cannot listen to his messages, record greetings, create mailing lists,
and so forth. To allow him to access his mailbox again, you can unlock it.
Summary of Contents for [email protected]/DOS
Page 1: ...Administering AmAndA Work Group DOS Version 7 xx Administrator s Guide Edition 7 01...
Page 19: ...Chapter 1 Introducing Amanda 9 Call Processing Diagram...
Page 21: ...Chapter 1 Introducing Amanda 11 Mailbox Processing Diagram...
Page 22: ...12 Administering Amanda Work Group DOS Mailbox Processing Diagram continued...
Page 23: ...Chapter 1 Introducing Amanda 13 Mailbox Processing Diagram continued...
Page 26: ...16 Administering Amanda Work Group DOS...
Page 198: ...188 Administering Amanda Work Group DOS...
Page 208: ...198 Administering Amanda Work Group DOS...
Page 232: ...222 Administering Amanda Work Group DOS...