Amanda Amanda@Work.Group/DOS, Administrator'S Manual

Page: 163 / 264

Chapter 7:
Automatic Scheduling
Overview
Scheduling records automatically change how Amanda processes calls. You
can change:
• The contents of the mailbox’s Extension field (the programmable
field that specifies what extension to dial and so forth)
• The number of rings before a call is considered unanswered
• The greeting the caller hears when the call is not answered
• The Do Not Disturb option
• The Call Screening option
You can schedule the changes to take place only once or at regular intervals
after a specified starting date and time. You also select the days of the week
on which Amanda can or cannot execute the records.
For example, you can define a scheduling record for the Company Greeting
mailbox (990) that tells Amanda to start playing your company’s daytime
greeting in the morning on weekdays and another that tells Amanda to start
playing your after-hours greeting in the evening on weekdays.
Amanda allows you to create up to ten scheduling records for each mailbox.
There are no templates for scheduling records. However, you can add the
records used by most or all users to the mailbox template (by default,
mailbox 997). For example, if most employees work from 8
A
.
M
. to 5
P
.
M
.,
you can create a scheduling record that turns Do Not Disturb on in the
evening. Then after-hours callers do not have to wait while the telephone