Amanda Amanda@Work.Group/DOS, Administrator'S Manual

Page: 111 / 264

Chapter 5: Setting Up Mailboxes 101
To create a personal mailbox:
1. From the Users screen, type the new number for the mailbox in the
Mailbox field, then press Enter.
Amanda copies the information for the new mailbox from the mailbox
template. See “Using a Template” on page 68 for details.
2. Do one of the following:
• If your Amanda system uses Brooktrout voice boards, type a com-
ment in the Comment text box. (Use up to 17 characters.)
For example, for an information mailbox, you might refer to the
menu or data the mailbox provides.
• If your Amanda system is connected to a Norstar KSU, the Com-
ment field is replaced with the Set Name field. You can type the set
name (up to 7 characters) or use Autocreate to fill all the Set Name
field automatically. See “Creating Personal Mailboxes Automati-
cally” on page 103.
3. Type a security code or bypass this field by pressing Enter only.
4. Type a value into the Extension field, then press Enter.
The Extension field is perhaps the most important field on the screen. It
is programmable and determines what extension she dials and so forth.
For example, for mailbox 122, if you use:
122H
Amanda dials extension 122 and hangs up. This is a blind transfer.
122 is usually a supervised transfer (depending on the value of the
dl_suffix option in the .PBX file). See
Installing Amanda@Large.Office
for more details about .PBX files.
5. Type the user’s first name in the Dir Name 1 field, then press Enter.
Amanda automatically adds the contents of two fields (Dir Name 1 and
Dir Name 2) to the employee directory. When callers enter 411 (or
whatever mailbox has been configured as the employee directory), they
are normally instructed to enter the first few letters of the first or last
name of the person they wish to reach.