9
11/14
IF YOU NEED SERVICE:
1.
Before contacting us to arrange service, please determine whether your product requires repair. Some questions
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver
section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit
http://amana.custhelp.com.
2.
All warranty service is provided exclusively by our authorized Amana Service Providers. In the U.S. and Canada,
direct all requests for warranty service to:
Amana Customer eXperience Center
In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Amana dealer to determine whether another warranty applies.
AMANA
®
MAJOR APPLIANCE
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■
Name, address and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
For one year from the date of
purchase, when this major appliance
is installed, operated and maintained
according to instructions attached to
or furnished with the product, Amana
brand of Whirlpool Corporation or
Whirlpool Canada LP (hereafter
“Amana”) will pay for Factory
Specified Replacement Parts and
repair labor to correct defects in
materials or workmanship that existed
when this major appliance was
purchased, or at its sole discretion
replace the product. In the event of
product replacement, your appliance
will be warranted for the remaining
term of the original unit’s warranty
period.
YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN.
Service must be provided by a Amana
designated service company. This
limited warranty is valid only in the
United States or Canada and applies
only when the major appliance is
used in the country in which it was
purchased. This limited warranty is
effective from the date of original
consumer purchase. Proof of original
purchase date is required to obtain
service under this limited warranty.
1.
Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or
installation instructions.
2.
In-home instruction on how to use your product.
3.
Service to correct improper product maintenance or installation, installation not in accordance with
electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or
water inlet hoses).
4.
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5.
Defects or damage caused by the use of non-genuine Amana parts or accessories.
6.
Conversion of products from natural gas or L.P. gas.
7.
Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by
Amana.
8.
Repairs to parts or systems to correct product damage or defects caused by unauthorized service,
alteration or modification of the appliance.
9.
Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless
such damage results from defects in materials and workmanship and is reported to Amana within 30
days.
10.
Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but
not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
11.
Food or medicine loss due to product failure.
12.
Pick-up or delivery. This product is intended for in-home repair.
13.
Travel or transportation expenses for service in remote locations where an authorized Amana servicer is
not available.
14.
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels,
flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or
replacement of the product.
15.
Service or parts for appliances with original model/serial numbers removed, altered or not easily
determined.
The cost of repair or replacement under these excluded circumstances shall be borne by
the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Amana makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask Amana or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. AMANA
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
http://amana.custhelp.com
