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KE8220 User Manual

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About This Manual

This User Manual is provided to help you get the most from your KE8220 
system. It covers all aspects of installation, configuration and operation. An 
overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, 

introduces you to the KE8220. It presents the 

KE8220’s purpose and features, and describes the components of the 
KE8220’s front and back panels.

Chapter 2, Hardware Setup, 

provides step-by-step instructions for 

installing the KE8220.

Chapter 3, Basic Operation, 

explains how to configure and operate the 

KE8220.

Chapter 4, AltusenVNC Operation, 

explains how to install, configure, 

and operate AltusenVNC.

Chapter 5, Remote Computer Operation, 

explains how to connect, 

display and manage remote computers with the KE8220.

Chapter 6, Upgrading KE8220 and AltusenVNC, 

explains how to 

upgrade the KE8220 firmware and AltusenVNC software.

An Appendix, 

at the end of the manual provides technical and 

troubleshooting information.

Summary of Contents for KE8220

Page 1: ...Virtual VNC Console KE8220 User Manual www aten com...

Page 2: ...15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses an...

Page 3: ...uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that...

Page 4: ...KE8220 User Manual iv RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China...

Page 5: ...the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the...

Page 6: ...llow the installation and operation procedures carefully to prevent any damage to the KE8220 or to any other devices on the installation Features may have been added to the KE8220 since this manual wa...

Page 7: ...Information xi Chapter 1 Introduction Overview 1 Features 3 Requirements 5 KE8220 Virtual VNC Console 5 Remote Computers 5 Cables 5 Operating Systems 5 Components 6 KE8220 Front View 6 KE8220 Rear Vi...

Page 8: ...Router Gateway or Firewall 27 Configuring Ethernet Settings 28 Configuring Wireless Network Settings 29 Ad Hoc Mode 31 Configuring TCP IP Settings in Ad Hoc Mode 31 Configuring the KE8220 as a Server...

Page 9: ...elete 57 Remote Computer Management 58 Adding Remote Computers 58 Editing Remote Computers 60 Deleting Remote Computers 60 Chapter 6 Upgrading KE8220 and AltusenVNC Downloading Upgrade Files 61 Upgrad...

Page 10: ...he KE8220 s front and back panels Chapter 2 Hardware Setup provides step by step instructions for installing the KE8220 Chapter 3 Basic Operation explains how to configure and operate the KE8220 Chapt...

Page 11: ...in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered...

Page 12: ...KE8220 User Manual xii This Page Intentionally Left Blank...

Page 13: ...rd and mouse connect to the KE8220 via an HDB 15 port and 2 universal serial bus USB ports Or you can use an ATEN PS 2 to USB Adapter to connect a PS 2 keyboard and mouse The KE8220 operates over stan...

Page 14: ...mputers are password protected and passwords are encrypted in all network communications On wireless networks the KE8220 supports up to 256 bit Wired Equivalent Privacy WEP and Wi Fi Protected Access...

Page 15: ...er KE8220 and AltusenVNC within the same network AltusenVNC is compatible with Windows 2000 XP 2003 Vista Choose from among several keyboard layouts Supports 10 100Base T 802 3 802 3u Ethernet Support...

Page 16: ...E8220 embedded web server enables real time presentations No Access Point required AD HOC mode with DHCP server support enables a direct wireless connection between the KE8220 and a laptop PC Remote A...

Page 17: ...EN PS 2 to USB adapter The KE8220 supports the following keyboard layouts English United Kingdom English United States French German Italian Japanese Korean Spanish Thai Remote Computers Remote comput...

Page 18: ...of a paper clip or a ballpoint pen 2 WLAN LED The 10 100 Mbps LED lights orange to indicate 11 Mbps data transmission speed It lights green for 54 Mbps 3 10 100 Mbps LED The 10 100 Mbps LED lights or...

Page 19: ...yboard monitor and mouse cables plug in here 3 WLAN Port The Wireless G USB Adapter that links the KE8220 to a wireless network plugs in here 4 LAN Port The Cat 5 cable that links the KE8220 to a netw...

Page 20: ...KE8220 User Manual 8 This Page Intentionally Left Blank...

Page 21: ...ount the KE8220 however you can follow this procedure to mount it to any flat surface To rack mount the KE8220 1 Using a Phillips head hex screwdriver remove the screws total 2 from the bottom of the...

Page 22: ...he rack Rack screws and cage nuts are not provided with the KE8220 Position the KE8220 so that the holes in the mounting bracket line up with those in the rack Secure the mounting bracket to the rack...

Page 23: ...o use a PS 2 keyboard and mouse see Installing a PS 2 Keyboard and Mouse page 12 Note If you are installing a wireless keyboard and mouse that share the same wireless receiver and the receiver has a U...

Page 24: ...orts on the adapter The ports are color coded and are marked with a keyboard or mouse icon 2 Connect the adapter s USB cable to the keyboard port on the back of the KE8220 The keyboard port is marked...

Page 25: ...ing at the 10 Mbps rate orange and the 100 Mbps rate green Wi Fi The WLAN LED indicator on the front panel of the KE8220 illuminates when the KE8220 connects to a wireless LAN It indicates when you ar...

Page 26: ...KE8220 User Manual 14 This Page Intentionally Left Blank...

Page 27: ...SEN logo and device information including the LAN WLAN IP address of the KE8220 After connecting the KE8220 to your network and configuring its network settings see page 27 you can enter the new IP ad...

Page 28: ...d password are Username administrator Password password Enter a valid username and password and click Login If you want to clear the username and password information click Reset After you login we su...

Page 29: ...onnect to remote computers and add edit and delete remote computers from the list Users also can scan the network for remote computers Local System Overview Provides an overview of the KE8220 settings...

Page 30: ...emote computers can be found in Chapter 5 Remote Computer Operation Viewing KE8220 Settings You can view a summary of the KE8220 settings as well as the current firmware version To view a summary of t...

Page 31: ...System menu select General The General dialog box appears Setting the System Name The KE8220 uses the system name to identify itself to remote computers To set the system name for the KE8220 1 From t...

Page 32: ...k Yes if you want the new display language to take effect immediately Setting the Keyboard Layout The KE8220 recognizes the following keyboard layouts English U K English U S French German Italian Jap...

Page 33: ...ct from XGA 1024 x 768 60 Hz default XGA 1024 x 768 75 Hz WXGA 1280 x 768 60 Hz WXGA 1280 x 768 75 Hz SXGA 1280 x 1024 60 Hz 3 Click Apply 4 In the dialog box that appears click Yes if you want the ne...

Page 34: ...ts standby mode when there is mouse or keyboard input To enable standby mode 1 From the Local System menu select General The General dialog box appears 2 Select Standby after and enter the number of m...

Page 35: ...stream pushed to the KE8220 overrides the first This is the default option Alert second video stream an alert displays on the monitor connected to the KE8220 when pushing a second video stream you can...

Page 36: ...usernames and passwords to login to the KE8220 When adding and editing users administrators can choose whether users have administrative privileges Administrators can configure settings for the KE822...

Page 37: ...Usernames can be from 6 to 16 characters long Legal characters include a z A Z 0 9 space hyphen and underscore Usernames are case sensitive 4 Type a password for the user Passwords can be from 8 to 16...

Page 38: ...ings that you wish to change Leave the password fields blank to keep the same password 4 Click OK to save your changes or click Cancel to cancel the operation Deleting a User To delete a user account...

Page 39: ...or dynamically assign them using Dynamic Host Configuration Protocol DHCP Configuring a Router Gateway or Firewall You may need to open the following ports in your router gateway or firewall This will...

Page 40: ...stem menu select LAN The LAN dialog box appears 2 Under Internet Protocol TCP IP choose Obtain an IP address automatically DHCP Or choose Use the following static IP address and then manually enter th...

Page 41: ...Wireless G USB Adapter the KE8220 searches for access points AP and other wireless devices It displays information about the wireless devices it discovers in the Network list Select a device from the...

Page 42: ...EP encryption Signal Displays the strength of the signal from the AP or wireless device Status Displays the status of the KE8220 s connection to the wireless network Connected The KE8220 is associated...

Page 43: ...part of the IP address can be set for the start and the end of the range Configuring TCP IP Settings in Ad Hoc Mode To configure the TCP IP settings for the wireless network in Ad Hoc mode 1 From the...

Page 44: ...ted to a cabled network and the Internet which can be used by the KE8220 to connect to local and remote computers In this case the KE8220 does not acts as a server the DHCP Server section of Internet...

Page 45: ...D for your wireless network b Select Infrastructure as the wireless networking mode c Enter the channel 3 If the AP or wireless devices requires authentication select from Open Shared WPA WPA2 WPA PSK...

Page 46: ...stablish the time zone that the KE8220 is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is Check the box to enable Daylight Saving Time To set t...

Page 47: ...em menu select System Log The System Log dialog box appears Records in the System Log are color coded according to the following table Administrators can clear the System Log from in the local OSD To...

Page 48: ...Downloading the System Log The System Log can be downloaded using the KE8220VNC software See Downloading the System Log page 52 for further details Logging Out When you are finished using the KE8220...

Page 49: ...nload file from the KE8220 This version of AltusenVNC is not a full installation package and is used for creating temporary connections to the KE8220 meeting room presentations are ideal for downloadi...

Page 50: ...click the saved file to start AltusenVNC If you know the IP address of the KE8220 use the following steps to download the AltusenVNC executable file 1 Connect the KE8220 to a LAN or insert the wireles...

Page 51: ...AltusenVNC as an application you will need to manually start it each time and KE8220 users will not be able to use the Ctrl Alt Delete command on the remote computer You should install AltusenVNC as...

Page 52: ...autostart Note If the installation program fails to start use your computer s file browser to navigate to the CD drive and double click the AltusenVNC exe installation file 2 If you previously instal...

Page 53: ...Chapter 4 AltusenVNC Operation 41 4 Click Next The following dialog box appears 5 Read and accept the license agreement and then click Next The following dialog box appears Continues on next page...

Page 54: ...e installation folder and then click Next The following dialog box appears 7 Select the Start Menu folder in which you wish the program s shortcut created and then click Next The following dialog box...

Page 55: ...may not be supported for some Windows operating systems If it is not supported for your system this option will be unavailable Please check our Website to see if support has been added to a newer vers...

Page 56: ...page 9 Select the language that you wish to use to display text in AltusenVNC and then click Next The following dialog box appears 10 Select whether to add an AltusenVNC shortcut icon on the Desktop a...

Page 57: ...e AltusenVNC Settings dialog box appears Note By default the computer s name is displayed in the Name field You can change the name by selecting the field and typing in a new name The KE8220 uses this...

Page 58: ...unning and displaying your computer s IP address If you installed AltusenVNC as a service do the following to start it Restart the computer After the computer restarts AltusenVNC will run as a service...

Page 59: ...rvice 1 From the Start menu select Programs AltusenVNC AltusenVNC Service Mode Install AltusenVNC Service The following dialog box appears 2 Click OK 3 Restart the computer After the computer restarts...

Page 60: ...use ASCII characters to type text in AltusenVNC 2 Configuration of AltusenVNC installation and executable versions is the same To configure the AltusenVNC settings 1 Click the AltusenVNC icon in the...

Page 61: ...ish AltusenVNC to resize the remote computer s display resolution to match that of the KE8220 when they are connected After the connection is ended the remote computer s display resolution will revert...

Page 62: ...ktop 2 Click on AltusenVNC in the Start Menu or 3 Right click the AltusenVNC icon in the notification area of the taskbar and select Push Video to KE8220 The Push Video to KE8220 dialog box appears Th...

Page 63: ...ar on the KE8220 user s screen requesting that the user accept or refuse the connection If the KE8220 user does not respond within 10 seconds the attempt to connect is aborted If the connection is suc...

Page 64: ...n in the notification area of the taskbar and select Download KE8220 System Log The Download System Log dialog box appears 2 Enter an administrator s name and password and enter the KE8220 s IP addres...

Page 65: ...ing on remote computers that you wish to connect to You will need the IP address port and password that were entered when AltusenVNC was configured on the remote computer To configure AltusenVNC on re...

Page 66: ...Address drop down lists The port is entered automatically 3 Repeat this procedure for each remote computer that you wish to connect to You can connect to up to 4 remote computers at a time Column Desc...

Page 67: ...of the VNC Console This feature is not available in Full Screen mode Or follow the procedure below to manually disconnect remote computers one at a time Note Remote computers are automatically disconn...

Page 68: ...nd the graphical OSD and back again The connection to the remote computer will not be affected by switching between the graphical OSD and the VNC console To switch between the VNC Console and graphica...

Page 69: ...en mode 1 If Picture in Picture PiP mode is enabled disable it 2 Click the red triangle at the bottom right corner of the window for which you wish to enable Full Screen mode A pop up menu appears 3 F...

Page 70: ...he remote computers appear double click on the smaller window You also can change the display mode to Full Screen mode or you can cascade or tile the windows If you wish to change the display mode you...

Page 71: ...emote computers Note 1 You cannot cascade or tile a window if you are connected to only 1 remote computer 2 You can use the shortcut combination Alt W to open the Window menu To tile remote computers...

Page 72: ...added in this way cannot be edited or deleted When manually adding or editing remote computers verify that the IP address and port entered are the same in the KE8220 and AltusenVNC Otherwise the KE82...

Page 73: ...te Computers menu The Connect dialog box appears 2 Under Manage Remote Computers click Scan The Scan for Remote Computers dialog box appears 3 Under IP Addresses type the beginning and ending IP addre...

Page 74: ...log box appears 3 Edit the remote computer settings that you wish to change 4 Click OK to save your changes Or click Cancel to close the dialog box without saving changes Deleting Remote Computers You...

Page 75: ...elect KE8220 A list of available firmware upgrade files appears 3 Choose the firmware upgrade file that you wish to install and download it to a computer running AltusenVNC To download an AltusenVNC u...

Page 76: ...Firmware The Upgrade KE8220 Firmware dialog box appears The Upgrade KE8220 Firmware dialog box lists all KE8220 that have been discovered automatically If the KE8220 for which you wish to upgrade fir...

Page 77: ...ist 5 Click Upgrade Or click Cancel to abort the firmware upgrade If you clicked Upgrade the Open dialog box appears 6 Navigate to the firmware upgrade file select it and then click Open A dialog box...

Page 78: ...eboot After it reboots you can login to confirm that the firmware has been upgraded Upgrading AltusenVNC To upgrade the AltusenVNC software 1 Navigate to the directory where you saved the AltusenVNC u...

Page 79: ...ver spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from...

Page 80: ...voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following cond...

Page 81: ...out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload...

Page 82: ...occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten com Online Support Technical Support http support aten com Trouble...

Page 83: ...x Semi recessed Pushbutton LEDs WLAN 1 Orange Green 10 100 Mbps 1 Orange Green Link 1 Green Power 1 Green Orange Video 1280 x 1024 60 Hz Power Consumption DC 5 3V 3 8W Environment Operating Temp 0 50...

Page 84: ...Lock Scroll Lock Standby Mode Disabled Video Push Option Override first video stream LAN IP Address 192 168 0 60 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 254 MAC Address 00 10 74 45 00 F8...

Page 85: ...e reset and all remote computers that have been scanned or manually added will be erased Any users that were added will also be removed To restore the KE8220 s factory default settings 1 Disconnect th...

Page 86: ...o improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR TH...

Page 87: ...Connecting to Remote Computers 31 32 53 Conventions xi Ctrl Alt Delete 39 59 D Default username and password 16 Deleting Remote Computers 62 Deleting Users 26 Disconnecting Remote Computers 55 E Edit...

Page 88: ...S Safety Instructions General 67 Rack Mounting 69 Setting Standby Mode 22 Setting the Display Language 20 Setting the Hotkey 21 Setting the Keyboard Layout 20 Setting the System Name 19 SJ T 11364 200...

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