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CCVSR User Manual

4

Licenses

The CCVSR license controls the number of Primary Servers, Secondary 
Servers, Archive Servers and nodes permitted on the CCVSR installation. 
License information is contained on the USB License Key that came with your 
CCVSR purchase. For a sample deployment see

CCVSR Deployment 

Example:

, page 5, for details.

Upon completion of the CCVSR software installation, the number of licenses 
that you purchased is automatically added. To add anything more, you must 
upgrade the license. See

Upgrading the License

, page 172, for detailed 

information.

Primary Servers

Management

 - A Primary Server is the central management software used to 

record, view, and manage all aspects of a CCVSR installation. All Secondary 
Servers, Archive Servers, and Nodes work through the Primary Server.

Secondary Servers

Storage

 - Secondary Servers reduce the work load and provide extended 

storage for the Primary Server - with limited configuration functionality.

Archive Servers

Archive

 - The Archive Server automatically archives all video log files created 

on the Primary Server into a separate organized database for extended backup 
and viewing. The Archive Server allow you to import, export, and allocate 
large databases separate from the VSR system.

Nodes

KVM Ports 

- A node is a physical port on a KVM Over the NET™ Switch. 

Each node you want to record video logs on requires a license.

Summary of Contents for CCVSR

Page 1: ...CCVSR Video Session Recorder User Manual www aten com ...

Page 2: ...e protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case...

Page 3: ... the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct su...

Page 4: ...llation and operation procedures carefully to prevent any damage to the switch or to any other devices on the Video Log Server installation Features may have been added to the Video Log Server since this manual was published Please visit our website to download the most up to date version Copyright 2013 ATEN International Co Ltd F W Version V1 0 062 Manual Date 2013 05 28 Altusen and the Altusen l...

Page 5: ...pter 1 Introduction Overview 1 Features 2 Requirements 3 Computer 3 KVM Over the NET Switch 3 Browsers 3 Licenses 4 Primary Servers 4 Secondary Servers 4 Archive Servers 4 Nodes 4 License Options 5 Add Node Options 6 Chapter 2 VSR Installation Overview 7 Installing the VSR Software 7 Starting the Installation 7 Licenses 9 Chapter 3 VSR Application Overview 10 VSR Login 10 The VSR Main Page 13 Sess...

Page 6: ...n 19 Licenses 22 Archive Server GUI 23 Setup 23 Playback 24 Begin Time End Time 24 Search Filter 24 Play Selected 25 Export Import 26 Begin Time End Time 26 Device Name 26 Search File 27 Export File 27 Export Delete 27 Delete File 27 Import File 27 Storage 28 Settings 29 License 30 Chapter 5 The User Interface Overview 31 Browser Login 31 The Web Browser Main Page 32 Page Components 32 The Tab Bar...

Page 7: ...ok 51 Assigning Users to a Group From the Group s Notebook 52 Removing Users From a Group From the Group s Notebook 53 Device Assignment 54 Assigning Device Permissions From the User s Notebook 54 Assigning Device Permissions From the Group s Notebook 55 System Permissions 56 Assigning System Permissions From the User s Notebook 56 Assigning System Permissions From the Group s Notebook 57 Chapter ...

Page 8: ...dary VSR Servers 81 Deleting Secondary VSR Servers 82 Enable Disable Secondary VSR Servers 82 Maximum Recording Time 82 Log Servers 83 Chapter 11 Preferences Overview 84 Appendix Safety Instructions 86 General 86 Technical Support 88 International 88 North America 88 USB Authentication Key Specifications 89 Supported KVM Over the NET Switches 89 Windows XP Installation 90 Trusted Certificates 91 O...

Page 9: ...ns how to login to the Video Session Recorder using a web browser Chapter 6 Playback explains how to use the features and functions of the Playback page used to search and play video log files Chapter 7 User Management shows super administrators and administrators how to create modify and delete users and groups and assign attributes to them Chapter 8 Device Management shows super administrators h...

Page 10: ... in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes nex...

Page 11: ...d operation logs can be searched by time device or port When playing searched recordings in addition to the video image the screen also shows the operations mouse clicks and key strokes being made by the user logged into the computer arranged in order of recorded time for easy monitoring and boosting the efficiency of detailed management and auditing The Video Session Recorder is a great tool to c...

Page 12: ...notification via SMTP email SNMP trap and Syslog support Configurable user and group permissions for search play system management record management and save management Port level permissions users can only view ports they have been authorized on Supports device level event logs Archive Server Support Multilanguage GUI Supports English Traditional Chinese Simplified Chinese Japanese and Korean Aut...

Page 13: ...adapter 100Mbps or higher Giga LAN recommended Operating System Requirements Windows XP 7 2003 2008 KVM Over the NET Switch Computers recorded by the Video Session Recorder must be connected to a port on a KVM Over the NET Switch see Supported KVM Over the NET Switches page 89 Browsers Supported browsers for users that log into the Video Session Recorder include the following Browser Version Chrom...

Page 14: ...ent A Primary Server is the central management software used to record view and manage all aspects of a CCVSR installation All Secondary Servers Archive Servers and Nodes work through the Primary Server Secondary Servers Storage Secondary Servers reduce the work load and provide extended storage for the Primary Server with limited configuration functionality Archive Servers Archive The Archive Ser...

Page 15: ...tions Model Node Primary CCVSR8 8 1 CCVSR16 16 1 CCVSR32 32 1 CCVSR64 64 1 CCVSR128 128 1 CCVSR256 256 1 CCVSR512 512 1 CCVSR1024 1024 1 CCVSR2048 2048 1 CCVSRUnlimited Unlimited 1 Primary Secondary Archive Secondary Secondary KVM Over the Net Switches 256 Nodes ...

Page 16: ...CCVSR User Manual 6 Add Node Options Add License Model Nodes CCVSRN1 1 CCVSRN8 8 CCVSRN16 16 CCVSRN32 32 CCVSRN64 64 CCVSRN128 128 CCVSRN256 256 CCVSRN512 512 CCVSRN1024 1024 CCVSRN2048 2048 ...

Page 17: ... Session Recorder s web browser features to work Installing the VSR Software Starting the Installation To install the VSR application on a Windows system do the following If you are installing on a computer running Windows XP you must first install IPv6 See Windows XP Installation page 90 for details 1 Put the software CD that came with your package into the computer s CD drive 2 Go to the folder ...

Page 18: ...owse to choose the location where you want to install it Then choose if you want to install it for yourself Just me or for anyone who uses this computer Everyone Click Disk Cost to view available drives and disk space Click Next to continue 4 The Confirm Installation window appears click Next to continue ...

Page 19: ...ar Licenses Upon completion of the VSR software installation a default license for one server is automatically provided To add more Video Session Recorders you must upgrade the license To upgrade the license See License page 18 for details For License options See License Options page 5 for details ...

Page 20: ...eo Session Recorder and allow the management functions within a web browser session see Chapter 5 The User Interface This chapter describes the VSR application s features VSR Login To start VSR and login to the application do the follow 1 Double click the VSR shortcut from the Start Menu or desktop A VSR icon like the one above will appear in the taskbar after step 2 is complete 2 The first time y...

Page 21: ...hat it can run the software in the background Start VSR Service This option will start the VSR Service automatically after the installation is complete 4 Next click the VSR icon from the taskbar When the authentication screen appears on the monitor enter the username and password Since this is the first time you are logging in use the default Username administrator and the default Password passwor...

Page 22: ...CCVSR User Manual 12 5 Once you are logged in the main page appears ...

Page 23: ... to take affect and you will need to restart the application Sessions The Session tab lets you see at a glance which users are currently logged into the main Video Session Recorder s browser interface and provides information about each session The meanings of the column headings are fairly straightforward The IP heading refers to the IP address that the user has logged in from the Login Time show...

Page 24: ...ace on the Video Session Recorder The System Log provides a breakdown of time user and a description of each event occurring The log file tracks a maximum of 512 events When the limit is reached the oldest events get discarded as new events come in You can clean all System logs by clicking Clear ...

Page 25: ...Server Select Secondary Server if the computer is being used as storage space for video log files from a Primary Server As a Secondary Server it s only function will be to store video log files for the Primary Server and when you login to the VSR application only the Settings tab is available If you choose this option provide the following information Primary Address input the IP address of a comp...

Page 26: ...ifferent value for each one 3 If there is no firewall on an Intranet for example it doesn t matter what these numbers are set to since they have no effect Archive Server If you have installed a VSR Archive Server input the IP Address and Port number of the computer hosting the software For more information on configuring the Archive Server see VSR Archive Server page 19 for details Disable Keystro...

Page 27: ... contains the current system configuration and all user account information Restore To restore data click Choose to select a Filename or Checkpoint to restore a system created Checkpoint Enter the Password if restoring from a file and click Restore If using Filename to restore data choose the type of data you want to restore Select All Restores all data from the backup file User Account Restores o...

Page 28: ...ge or contact your dealer to obtain a new license key for the number of primary and or secondary servers you want to add 2 Insert the license key into a USB port on your Video Session Recorder 3 Login to the VSR application and from the License tab click Upgrade You can now install and use additional Video Session Recorders per the number of licenses purchased which will communicate and work in co...

Page 29: ...ure use The Archive Server runs in the background and updates the archive automatically every 15 minutes To purchase this software please see Licenses page 4 for details Installing the VSR Archive Server Starting the Installation To install the Archive Server on a Windows system insert the USB License Key into your computer and do the following 1 Put the software CD that came with your package int...

Page 30: ...rowse to choose the location where you want to install it Then choose if you want to install it for yourself Just me or for anyone who uses this computer Everyone Click Disk Cost to view available drives and disk space Click Next to continue 4 The Confirm Installation window appears click Next to continue ...

Page 31: ...ll not be able to use it until the USB License Key has been made available 6 The Config dialog box appears select the options and click OK Register VSR Service This option registers the VSR Service with the Windows operating system so that it can run the software in the background Start VSR Service This option will start the VSR Service automatically after the installation is complete It is recomm...

Page 32: ...icenses Upon completion of the VSR software installation a default license for one server is automatically provided To add more Video Session Recorders you must upgrade the license To upgrade the license See License page 18 for details For License options See License Options page 5 for details ...

Page 33: ...ddress on the Primary VSR server and add a storage location from the Archive Server s Storage tab First configure the Archive Server s IP Address on the Primary VSR Server see Archive Server page 16 Next add a storage location from the Storage tab see Storage page 28 The storage location is where the archived video log files are saved After the IP address is configured and a storage location is ad...

Page 34: ...e search results by the begin and end time The Begin Time and End Time refers to the time when the actual video log recording took place on the KVM switch Search Filter The Search Filter is used to search for archived video log files by the Port Name Device Name or Port Number of the KVM switch they were recorded on After inputting the search data click Search Your search results will appear at th...

Page 35: ...n the Video Log Viewer see Video Log Viewer page 39 Note 1 If no video log files appear after clicking Search either the archive hasn t updated in which case you should wait 15 minutes or a storage location needs to be added on the Storage tab see Storage page 28 2 Only video logs created after the Archive Server was installed are automatically archived from the Primary VSR server Video logs creat...

Page 36: ...g a Device Name and clicking Search File or manually import vse or dat files into the Archive Server by clicking Import File For more information on imported files see Import File below Begin Time End Time This section allows you to filter the search results by the begin and end time The Begin Time and End Time refers to the time when the actual video recording took place on the KVM switch Device ...

Page 37: ...idual video log files that you are exporting from the Archive Server This is a fast way to purge the individual files you are archiving into a single database Delete File The Delete File button deletes the selected video log file from the Archive Server Import File The Import File button is used to import database files vse and individual video log files for viewing archiving or creating a new dat...

Page 38: ...er cannot archive video logs until a storage location is added and enabled To add and enable a storage location do the following 1 Click Add and the following window appears 2 Type in the Path or click Browse to select a storage location 3 In the Pre Allocate Space GB field enter the maximum amount of disk space to use then click Save The storage location appears in the lower window 4 Next check t...

Page 39: ...Chapter 4 VSR Archive Server 29 Settings The Settings tab is used to set the Server Settings On this tab you can set the Service Port and Language The default Service Port is 9006 ...

Page 40: ...30 License Use the License tab to upgrade your license key Insert the USB License Key into your computer then click Upgrade If the upgrade fails re insert the USB License Key or try a different USB port on your computer ...

Page 41: ...10 for details To access the Video Session Recorder do the following 1 Open the browser and specify the IP address and service port of the Video Session Recorder you want to access in the browser s location bar For example https 192 168 0 100 9443 2 When a Security Alert dialog box appears accept the certificate it can be trusted If a second certificate appears accept it as well see Trusted Certif...

Page 42: ...in the table below No Item Description 1 Tab Bar The tab bar contains the Video Session Recorder s main operation categories The items that appear in the tab bar are determined by the user s type and the authorization options that were selected when the user s account was created 2 Menu Bar The menu bar contains operational sub categories that pertain to the item selected in the tab bar The items ...

Page 43: ...ects your menu choices and Sidebar node selection Icon Function Playback The Playback page is used to search and playback available video logs and to monitor current browser sessions Playback is discussed on page 35 User Management The User Management page is used to create and manage Users and Groups It can also be used to assign devices to them This tab is available to the Super Administrator as...

Page 44: ... page is discussed on page 62 Preferences The Preference page is used to customize the user s preferences for the user that is currently logged in The Preferences page is discussed on page 84 Icon Function Click this icon to bring up a panel with information about the Video Session Recorder firmware version Click this icon to log out and end your Video Session Recorder session Icon Function ...

Page 45: ...e Recording KVM Ports page 58 for details Search Video When you login to the Video Session Recorder the Playback tab comes up with the Search Video page displayed The Search Video page is used to find video logs by device port or time The Search Video page is organized into several main areas The Port List section shows all the KVM devices and ports that a user is permitted to access The Filter se...

Page 46: ...eo log select it from the Search Results then click Play Selected or Play All The video will open in a new window with the Video Log Viewer application For information on the Video Log Viewer see Video Log Viewer page 39 Filter Use the Filter section to condense the Port List by Begin Time End Time Port Name or Device Name The Begin Time and End Time refers to when the recording took place To filt...

Page 47: ... and End Time refers to when the recording took place After inputting your search data click Search Your search results will appear at the bottom of the page as shown below Playback To playback a video log select it from the Search Results then click Play Selected or Play All The video will open in a new window with the Video Log Viewer application For information on the Video Log Viewer see Video...

Page 48: ...er who has logged in SA Super Administrator Admin Administrator Normal user User The meanings of the headings at the top of the page are fairly straightforward The IP heading refers to the IP address that the user has logged in from the Login Time refers to the user logged into the Video Session Recorder and the Device and Port headings refer to the device and port a user is currently accessing Th...

Page 49: ...When you playback a video log the Video Log Viewer pops up and a screen similar to this one appears Toolbar The toolbar appears below the video and allows you to view information about the video and control playback features The toolbar hides when no mouse movement is made for 3 seconds To bring the toolbar into view simply move the mouse The toolbar functions are described here Icon Function Play...

Page 50: ...fit within the resized window you can scale the video using the Scale Mode feature see Scale Mode below Note The entire window can be moved around the screen by holding a left click anywhere on the gray window frame outside of the Resize Window area Scale Mode The Scale Mode icon allows you to change the video displays size in the Video Log Viewer s window When you click the Scale Mode icon three ...

Page 51: ... into the KVM port the Control Panel will display the users and who conducts each operation Click the icon to bring up the Control Panel window and use the Pin icon located at the top left corner to hold release the open window The User List displays the users logged into the KVM port at the time the video log was recorded Full Screen This icon expands the Video Log Viewer window to fit the the en...

Page 52: ...anel at the left of the page The large panel at the right provides more detailed information at a glance for each There are separate menu bar entries for Accounts and Groups Depending on the menu item selected either Users or Groups are listed in the Sidebar The sort order of the information displayed can be changed by clicking the main panel column headings The buttons below the main panel are us...

Page 53: ...er tab selected User Type Role Super Administrator Access and manage ports and devices Manage Users and Groups Configure the overall installation Configure personal working environment Administrator Access and manage authorized ports and devices Manage Users and Groups Configure personal working environment User Access authorized ports and devices Manage authorized ports and devices configure pers...

Page 54: ...r Administrator and User There is no limitation on the number of accounts that can be created in each category The Super Administrator is responsible for the overall installation configuration and log maintenance user management and device and system management The Super Administrator s permissions see page 45 are automatically assigned by the system and cannot be altered The default permissions f...

Page 55: ... user to access and configure settings in the System Management tab Enabling Keyboard Mouse View allows the user to use the Control Panel feature from within the Video Log Viewer which allows you to view the detailed log of keyboard and mouse operations mouse clicks key strokes see page 41 for details Status Status allows you to control the user s account and access to the installation as follows ...

Page 56: ...band The large main panel shows the user s name the description that was given when the account was created and whether the account is currently active or has been disabled Modifying User Accounts To modify a user account do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User page that comes up make your changes th...

Page 57: ... the bottom of the main panel The Group notebook opens with the Group tab selected 3 Enter the required information in the appropriate fields A description of each of the fields is given in the table below 4 At this point you can assign users to the group by selecting the Members tab the Members page is discussed on page 52 or you can assign the Field Description Group Name A maximum of 16 charact...

Page 58: ...f it is collapsed there is a plus symbol next to the icon Click the plus symbol to expand it The large main panel shows the group s name and the description that was given when the group was created the Status column is inactive Note You must perform Step 7 before attempting to add a new group or else the new group you are creating will replace the group you just finished creating Modifying Groups...

Page 59: ...Chapter 7 User Management 49 Deleting Groups To delete a group do the following 1 In the Sidebar click the Groups icon 2 In the main panel select the group s name 3 Click Delete 4 Click OK ...

Page 60: ...list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears 4 In the Available column select the group that you want the user to be in 5 Click the Right Arrow to put the group s name into the Selected column 6 Repeat the above for any other groups that you want the user to...

Page 61: ...he user s name 2 Click Modify 3 In the User notebook that comes up select the Groups tab A screen similar to the one below appears 4 In the Selected column select the group that you want to remove the user from 5 Click the Left Arrow to remove the group s name from the Selected column It goes back into the Available column 6 Repeat the above for any other groups that you want to remove the user fr...

Page 62: ...t comes up select the Members tab A screen similar to the one below appears 4 In the Available column select the user that you want to be a member of the group 5 Click the Right Arrow to put the user s name into the Selected column 6 Repeat the above for any other users that you want to be members of the group 7 Click Save when you are done Note If a user has permissions in addition to the ones as...

Page 63: ...the group s name 2 Click Modify 3 In the Group notebook that comes up select the Members tab A screen similar to the one below appears 4 In the Selected column select the user that you want to remove from the group 5 Click the Left Arrow to remove the user s name from the Selected column It goes back into the Available column 6 Repeat the above for any other users that you want to remove from the ...

Page 64: ...ment page Assigning Device Permissions From the User s Notebook To assign device permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the Devices tab A screen similar to the one below appears 4 Make your permission settings for each port...

Page 65: ... the confirmation popup that appears click OK Assigning Device Permissions From the Group s Notebook To assign device permissions to a Group of users do the following 1 In the Sidebar Groups list click the group s name or In the main panel select the group s name 2 Click Modify 3 In the Groups notebook that comes up select the Devices tab 4 The screen that comes up is the same one that appears in ...

Page 66: ...ook To assign systems configuration permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User notebook that comes up select the System tab A screen similar to the one below appears 4 Select the Video Session Recorder VSR you want to allow System Configuration changes on 5...

Page 67: ...k do the following 1 In the Sidebar Groups list click the group s name or In the main panel select the group s name 2 Click Modify 3 In the Group notebook that comes up select the System tab A screen similar to the one below appears 4 Select the Video Session Recorder VSR you want to allow System Configuration changes on 5 Click the Config checkbox 6 Click Save ...

Page 68: ...ed Recording KVM Ports To record video logs you must add a KVM switch then enable the switch and or ports on the KVM s Device Settings page Enabled ports are recorded by the Video Session Recorder every time they are accessed through the KVM switch and are saved as a video log file Logs are viewed from the Playback tab There is no limit to the number of KVM devices that you can add or ports you ca...

Page 69: ...ch check to be sure the Status column of the KVM device is Online 2 An Offline status indicates the KVM device can t be reached over the network Check that the IP address and Service Port numbers are correct and that the KVM switch is online Enabling KVM Devices To enable the KVM switch to record video sessions do the following 1 In the sidebar Devices list click the KVM device name 2 Under Enable...

Page 70: ... Settings fields are given in the table below Field Explanation Type Describes the switch device type for your reference Name Provides the name of the KVM switch for your reference Description Enter information about the KVM device that you want to include IP Enter the IP address of the KVM switch here Service Port Enter the service port number of the KVM switch here Enable Disable Checking a box ...

Page 71: ...Chapter 8 Device Management 61 Deleting KVM Devices To delete a KVM Switch from the KVM Device list do the following 1 In the main panel select the KVM device you want to delete 2 Click Delete ...

Page 72: ...Latest Logs The Latest Logs page displays events that take place on the Video Session Recorder and provides a breakdown of the time severity user and a description of each event The log file tracks a maximum of 512 events When the limit is reached the oldest events get discarded as new events come in You can filter the event logs by System or KVM device by selecting either from the sidebar tree li...

Page 73: ...vents from a specific date and time to the present After checking Start Date Time click inside the text box in order to bring up the calendar When you have made your calendar choices click the A icon at the lower right of the calendar panel Set the date and time that you want the search to start from All events from the Start date time to the present are displayed End Date Time Searches for events...

Page 74: ...arches based on the severity rating of the event Least events appear in black Less events appear in blue Most events appear in red First put a check in the Priority checkbox then check the severity options you want to search for you can check more than one item Only events that match the severity ratings you specified appear in the display Search Click to apply the filter choices Reset Click this ...

Page 75: ...ail written to the SysLog file or any combination of the three A check mark indicates that notification of the event is permitted for the method specified in the column heading an empty box indicates that notification is not restricted Note In any of the columns you can use Shift Click or Ctrl Click to select a group of events Clicking to permit restrict any one of them causes all of them to chang...

Page 76: ...left and the large main panel at the right The Log Servers list appears in the panel at the left of the page The large panel at the right provides detailed information about the menu or sidebar selection There are separate menu bar options selecting Log Servers or a Video Session Recorder from the sidebar list With Log Servers selected you will see System Info Network ANMS and Security on the menu...

Page 77: ...e settings for IP Address Name Description and local VSR Space for saving video session files For more information on these settings see Log Servers page 83 for details Item Meaning Server Name Displays the computer name of the server hosting the Video Session Recorder application Version Number Displays the Video Session Recorder s firmware version Server MAC Displays the MAC address of the compu...

Page 78: ...below For Example To access the Video Session Recorder with an IP address of 192 168 0 100 using a secure browser login https enter https 192 168 0 100 9443 Note 1 Valid entries for all of the Service Ports are from 1 65535 2 Service ports cannot have the same value You must set a different value for each one 3 If there is no firewall on an Intranet for example it doesn t matter what these numbers...

Page 79: ...eo Session Recorder email reports from the SMTP server to you do the following 1 Enable the Enable report from the following SMTP server and key in either the IPv4 address IPv6 address or domain name of the SMTP server 2 If your server requires a secure SSL connection put a check in the My server requires secure connection SSL checkbox 3 If your server requires authentication put a check in the My...

Page 80: ...tified of SNMP trap events do the following 1 Check Enable SNMP Agent 2 Key in either the IPv4 address IPv6 address or domain name of the computer to be notified of SNMP trap events 3 Key in the port number The valid port range is 1 65535 Note The logs that are notified of SNMP trap events are configured on the Notification Settings page under the Log tab See Notification Settings page 65 for deta...

Page 81: ... 1 Check Enable 2 Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers You can use the IPv4 address the IPv6 address or the domain name in the IP fields 3 In the Timeout field set the time in seconds that the Video Session Recorder waits for a RADIUS server reply before it times out 4 In the Retries field set the number of allowed RADIUS retries 5 In the...

Page 82: ...ia LDAP LDAPS refer to the information in the table below Item Action Enable Put a check in the Enable checkbox to allow LDAP LDAPS authentication and authorization Type Click a radio button to specify whether to use LDAP or LDAPS LDAP Server IP and Port Fill in the IP address and port number for the LDAP or LDAPS server You can use the IPv4 address the IPv6 address or the domain name in the LDAP ...

Page 83: ...for details Without schema Only the Usernames used on the Video Session Recorder are matched to the names on the LDAP LDAPS server User privileges are the same as the ones configured on the switch Without schema Only Groups in AD are matched User privileges are the ones configured for the groups he belongs to on the switch Without schema Usernames and Groups in AD are matched User privileges are t...

Page 84: ...ed Sets the number of consecutive failed login attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures The default is 3 minutes Lock Client PC If this is enabled after the allowed number of failures have been exceeded the computer attem...

Page 85: ... If any filters have been configured they appear in the IP Filter list box To enable IP filtering Click to put a check mark in the IP Filter Enable checkbox If the include button is checked all the addresses within the filter range are allowed access all other addresses are denied access If the exclude button is checked all the addresses within the filter range are denied access all other addresse...

Page 86: ...ey the same address in both the From and To fields 4 After filling in the address click OK 5 Repeat these steps for any additional IP addresses you want to filter Modifying Filters To modify a filter select it in the IP Filter list and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and replace it with the new one s Deleting Fil...

Page 87: ...sword Acceptable values are from 0 16 A setting of 0 means that no password is required Users can login with only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter or one number in their password Note This policy only affects user accounts created after this policy has been enabled and...

Page 88: ...ate your own private key and SSL certificate Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL certificate After the CA sends you the certificate and private encryption key save them to a convenient...

Page 89: ...tries that are valid for your site according to the example information in the following table Information Example Country 2 letter code TW State or Province Taiwan Locality Taipei Organization Your Company Ltd Unit Tech Department Common Name mycompany com Note This must be the exact domain name of the site that you want the certificate to be valid for If the site s domain name is www mycompany c...

Page 90: ...hird party CA to apply for their signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload to store it on the CCVSR Note When you upload the file the CCVSR checks the file to make sure the specified information still matches If it does the file is accepted if not it is rejected If you want to ...

Page 91: ...a Secondary VSR Server see Settings page 15 for details When you select Video Session Recorder from the System Management menu bar the following screen appears From the Video Session Recorder menu page you can Add or Delete VSR Servers Enable or Disable VSR Servers Set the Maximum Recording Time Adding Secondary VSR Servers Adding Secondary VSR Severs allows you to configure their Log Server Setti...

Page 92: ...click Save Maximum Recording Time This option protects video files for the past number of days entered from being overwritten The option can be set anywhere between 3 180 days Setting the maximum recording time tells the Video Session Recorder how many days of video files to save if the disk becomes full and the Video Session Recorder needs to overwrite old files The default setting is 30 days For...

Page 93: ...to include Drive The Drive column lists the local disks available for storing video logs Capacity The Capacity column shows the total amount of disk space available when the drive is empty Available Space The Available Space column shows the amount of disk space currently available to store data on the drive in gigabytes VSR Space In this field enter the maximum amount of space you want the Video ...

Page 94: ...into the Login dialog box The page settings are explained in the following table Settings Function Language The drop down menu allows you to change the language of the CCVSR interface The choices are English Chinese Simplified Chinese Traditional Japanese Korean Logout Timeout If there is no user input for the amount of time set with this function the user is automatically logged out A login is ne...

Page 95: ...a port before the Video Session Recorder pauses recording The moment action continues the Video Session Recorder will resume recording and generate a single seamless video log file The default is 5 seconds Welcome Message You can choose to Hide or Show the welcome message displayed in the submenu bar The default is disabled Change Password To change a user s password key in the old password and ne...

Page 96: ...n provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power ...

Page 97: ...or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has bee...

Page 98: ...forehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Do...

Page 99: ...6v KN2132v KN4116v KN4132v KN2124v KN4124v KN2140v KN4140v KN1108v KN1116v Note These are the supported devices available when the user manual was initially published Please visit our web page to see if additional devices have been added since this manual was published Function Key Environment Operating Temp 0 40o C Storage Temp 20 60o C Humidity 0 80 RH Non condensing Physical Properties Composit...

Page 100: ...6 first To install IPv6 on Windows XP do the following 1 Click the Start Menu Run and the following screen appears 2 In the text box type cmd and click OK A command prompt appears 3 At the command prompt type cmd ipv6 install and press Enter 4 IPv6 will automatically install and you can continue with the CCVSR installation on page 7 ...

Page 101: ...curity Alert message appears to inform you that the device s certificate is not trusted and asks if you want to proceed The certificate can be trusted but the alert is triggered because the certificate s name is not found on the Microsoft list of Trusted Authorities You can ignore the warning and click ...

Page 102: ...o input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C yourcountry ST yourstateorprovince L yourlocationor city O yourorganiztion OU yourorganizationalunit CN yourcommonname emailAddress name yourcompany com openssl req new ...

Page 103: ...proper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTU...

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