Alto-Shaam 1000-TH Split Series Operator'S Manual Download Page 2

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Deluxe Control Cook & Hold

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Operator’s Manual

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M N-46708

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Rev 1

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1/20

Manufacturer’s Information

Copyright

This manual or any portion thereof may not be reproduced or used in any

manner whatsoever without the express written permission of Alto-Shaam, Inc.

Trademarks

All trademarks referenced in this documentation are the property of their

respective owners.

Manufacturer

Alto-Shaam, Inc.

P.O. Box 450

W164 N9221 Water Street

Menomonee Falls, WI 53052

Original instructions

The content in this manual is written in American English.

Summary of Contents for 1000-TH Split Series

Page 1: ...alto shaam com Operator s Manual Cook Hold Oven Deluxe Control 300 TH 500 TH 750 TH 1000 TH 1200 TH 1750 TH MN 46708 EN REV 01 1 20 EN PRELIMINARY Not for Publication ...

Page 2: ...eof may not be reproduced or used in any manner whatsoever without the express written permission of Alto Shaam Inc Trademarks All trademarks referenced in this documentation are the property of their respective owners Manufacturer Alto Shaam Inc P O Box 450 W164 N9221 Water Street Menomonee Falls WI 53052 Original instructions The content in this manual is written in American English ...

Page 3: ...egistering your appliance ensures prompt service in the event of a warranty claim You will also receive direct notifications of software updates and additional product information Your personal information will not be shared with any other company www alto shaam com warranty Alto Shaam 24 7 Emergency Repair Service Call Call 800 558 8744 to reach our 24 hour emergency service call center for immed...

Page 4: ...FOREWORD Deluxe Control Cook Hold Operator s Manual MN 46708 Rev 1 1 20 4 This page intentionally left blank ...

Page 5: ...ce 23 How to Unpack the Oven 24 How to Install the Oven 25 Operation 30 How to Turn On and Turn Off the Oven 30 How to Cook and Hold in Manual Mode 31 How to Cook Hold and Smoke in Manual Mode 34 How to Cook and Hold by Probe Temperature 38 How to Cold Smoke 41 How to Cook with Programmed Recipes 43 How to Create a Recipe 45 How to Edit Duplicate or Delete a Recipe 48 How to Load Recipes from a US...

Page 6: ...TABLE OF CONTENTS Deluxe Control Cook Hold Operator s Manual MN 46708 Rev 1 1 20 6 Warranty 65 Warranty 65 ...

Page 7: ...low DANGER Danger indicates a hazardous situation which if not avoided will result in serious injury or death WARNING Warning indicates a hazardous situation which if not avoided could result in serious injury or death CAUTION Caution indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE Notice indicates a situation which if not avoided could result i...

Page 8: ...an be seen Always open the appliance door very slowly Escaping hot vapors or steam can cause serious injury Use utensils and protective clothing such as dry oven mitts when loading and unloading the appliance Use caution when using the appliance Floors adjacent to the appliance may become slippery Do not cover or block any of the openings of this appliance Do not cover shelves or any other part of...

Page 9: ...ncluding children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision concerning use of the appliance by person responsible for their safety People impaired by drugs or alcohol Children should be supervised to ensure that they do not play with the appliance Children shall neither clean nor maintain the appliance Condition...

Page 10: ... Manual MN 46708 Rev 1 1 20 10 Continued from previous page Personal Protective Equipment PPE Wear the following Personal Protective Equipment PPE while cleaning the appliance Protective gloves Protective clothing Eye protection Face protection ...

Page 11: ...LABELS Deluxe Control Cook Hold Operator s Manual MN 46708 Rev 1 1 20 11 L ABELS Label Locations TH PHD 008787 l i jk d f e g h a b c m ...

Page 12: ... inside Refer servicing to qualified personnel Qualified personnel Disconnect power before servicing Danger de décharge électrique Pour réduire le risque de décharge électrique ne par ouvrir ni retirer le capot Ne contient pas de pièces réparables par l utilisateur Confier les réparations à du personnel qualifié Personnel qualifié Sectionnez l alimentation avant toute intervention Peligro de desca...

Page 13: ...olts 30 Amperes 1 Phase 3 wire for single phase units Plug to be selected and installed only by qualified service personnel LA 46331 LA 39123 WARNING ADVERTENCIA AVERTISSEMENT Burn hazard Always load liquids or foods that can become liquid when heated at an eye level where they can be seen Peligro de quemaduras Siempre coloque líquidos o alimentos que se puedan volver líquidos cuando se calientan ...

Page 14: ...installées que par du personnel de service qualifié Utilice un enchufe con toma de tierra de los que se incluyen en las listas de la UL de 240 voltios 20 amperios monofásico de 3 hilos para unidades monofásicas La elección e instalación del enchufe la realizará exclusivamente personal cualificado del servico 240V 20A LA 46546 WARNING Fire Hazard Use a UL Listed grounding type plug rated 120 Volts ...

Page 15: ... 8 7 8 225mm 18 5 8 473mm A 16 15 16 431mm 4 3 8 111mm 24 3 8 620mm 13 330mm 25 3 4 654mm 18 457mm 8 7 8 225mm 22 3 16 564mm A 4 9 16 116mm B 18 1 16 459mm 17 13 16 452mm 32 13 16 834mm 14 5 8 371mm 18 457mm 19 1 16 484mm 28 5 16 720mm 24 3 16 615mm 40 1 1 2 1028mm 28 15 16 736mm A 17 13 16 452mm 5 1 8 131mm 18 1 16 459mm 17 13 16 452mm 34 3 8 873mm 6 1 8 155mm 14 5 8 371mm 18 457mm 20 13 16 529mm...

Page 16: ...3mm 25 7 16 646mm 22 1 4 565mm 25 5 8 651mm 34 3 8 873mm 6 1 8 155mm 8 3 16 208mm 25 7 16 646mm 30 1 4 768mm 34 3 4 883mm 28 7 16 723mm 29 3 4 756mm C A 3 1 2 88mm B 51 3 16 1300mm 50 1269mm C 22 9 16 573mm 22 5 16 566mm 19 1 8 486mm 22 1 2 572mm 38 9 16 979mm 24 609mm 33 1 16 840mm 29 3 16 742mm 22 5 16 566mm A 36 914mm 7 3 8 187mm C 25 5 16 644mm 26 5 8 676mm 34 3 4 883mm 22 9 16 573mm 22 5 16 5...

Page 17: ...3 16 1300mm 50 1269mm C 22 9 16 573mm 22 5 16 566mm 71 11 16 1821mm 6 1 16 155mm 19 1 8 486mm 22 1 2 572mm 34 3 4 883mm 25 5 16 644mm 26 5 8 676mm 56 1 2 1435mm 25 11 16 653mm 25 7 16 646mm 4 9 16 115mm 22 1 4 565mm 25 5 8 651mm 24 609mm 33 1 16 840mm 29 3 16 742mm 54 1 16 1374mm 25 7 16 646mm 8 3 16 208mm 25 11 16 653mm 25 7 16 646mm 22 1 4 565mm 25 5 8 651mm 58 1 16 1475mm 6 1 8 155mm 54 5 16 13...

Page 18: ...hone number Number of ovens to be installed Contact email Oven model number s IT Administrator name if applicable Oven serial number s Phone number Oven rated voltage Pre Installation Company Information Company name Mailing address Technician name Technician phone number Technician email Date of Site Survey Clearance Record Pass Fail Measure door entry way clearance smallest dimension Measure pat...

Page 19: ...used cannot be Point of Sales Wifi Yes No Have you been provided the Service Set Identifier SSID for the system to be used Yes No Have you been provided the pass phrase for the Wifi system to be used Yes No At the final location that the oven will be installed can you connect to the Wifi system with your phone Yes No At the final location that the oven will be installed can you connect to Alto Sha...

Page 20: ...site is NOT ready for installation of the oven s planned install location needs the following changes made before installation can proceed On site manager should make the necessary contacts to move forward with these changes as soon as possible If there are any questions please contact Alto Shaam Technical Service Department at 800 558 8744 ext 6702 Or review documentation regarding the equipment ...

Page 21: ...email Oven serial number IT Administrator name if applicable Oven rated voltage Phone number Oven physical condition Damaged Record any damage with details before or after uncrating location of damage etc Take pictures Yes No Front of oven Left side Back of oven Right side Top and bottom legs Oven visual inspection outside Yes No Is all packing material removed from the outside of the oven Is all ...

Page 22: ... L3 Measure the voltage at the oven s main terminal block L1 to L2 L1 to L3 L2 to L3 Measure the AC voltage to the 12 VDC power supply Measure the DC output from the power supply Wifi equipped ovens Navigate to the settings screen touch the network icon On the Your network status screen What is the connection type Wireless Ethernet What color is the network icon Red Yellow Green What is the Intern...

Page 23: ... not wait until after the equipment is moved to a storage area 2 Inspect and count all merchandise received Do not sign a delivery receipt or a freight bill until you have done so 3 Note all damage to packaging and to the equipment on the carrier s receipt 4 Request the driver sign the delivery receipt If the driver refuses to sign make a note of this refusal on the delivery receipt 5 Write the fo...

Page 24: ...utting tools to remove the packaging Unpack the oven To unpack the oven do the following Step Action 1 Remove the box Save all packing materials for inspection by the carrier 2 Remove the shrink wrap 3 Cut the restraining straps 4 Remove the oven from the pallet Result The oven is now unpacked NOTE Examine the appliance for damage If the appliance has been damaged do not use the appliance until it...

Page 25: ...60 14 7 0 XX 8 NEMA 5 15P 230V 220V 1 50 60 14 3 2 XX 7 NEMA 6 15P Electrical connections must meet all applicable federal state and local codes NEMA 5 15P NEMA 6 15P PRELIMINARY MI LI NAR L LI LIMIN I IN IN N INARY ARY Configuration Configuration NEMA 5 15P NEMA 5 15 XX XX 7 7 NEM NEM applicable federal state and local code applicable federal state and local cod 500 TH V Ph Hz Awg IEC A Breaker A...

Page 26: ...208 1 60 12 16 XX 3 0 NEMA 6 30P 240 1 60 12 18 XX 4 1 NEMA 6 30P 230V 230 1 50 60 12 17 XX 3 8 NEMA 6 30P Electrical connections must meet all applicable federal state and local codes NEMA 5 30P NEMA 6 30P PRELIMINARY I I R P EL LI IM I RE EL REL PR RE E I IN N N IN NARY LI IMI IN NARY RY onfiguration onfiguration NEMA 5 30P NEMA 5 30P XX X 3 0 3 0 NEMA 6 NEMA 6 18 XX XX 4 1 4 1 50 60 50 60 12 12...

Page 27: ...ved for cleaning Always use the correct AWG wire size based on the electrical requirements for the appliance WARNING To prevent serious injury death or property damage All electrical connections must be made by a qualified and trained service technician in accordance with applicable electrical codes This appliance must be adequately grounded in accordance with local electrical codes or in the abse...

Page 28: ...the product an oil resistant cord like H05RN or H07RN or equivalent must be used Restraint Requirements Any appliance that is not furnished with a power supply cord but that includes a set of casters must be installed with a tether Adequate means must be provided to limit the movement of this appliance without depending on or transmitting stress to the electrical conduit The following requirements...

Page 29: ...within five feet of the appropriate electrical outlet You follow the oven clearance guidelines 2 Move the oven to the installation location and onto the final resting surface The oven is now correctly positioned Connect power To connect electric power to the oven do the following 3 Connect the plug to the electrical outlet Result The oven is now installed and ready to be used 1 25mm 2 51mm 18 457m...

Page 30: ...ven To turn on the oven do the following Step Action 1 Set the power switch a to the ON position 300 TH only Touch the ON OFF button b The oven is now on Turning off the oven To turn off the oven do the following 2 Touch and hold the ON OFF button until the Shut down options screen displays Set the power switch to the OFF position 300 TH only Result The oven is now off TH TS 007487 LED a b 300 TH ...

Page 31: ...ual mode do the following Step Action 1 Touch the manual cook icon a Touch the upper or lower chamber b How to preheat 2 Touch Preheat c 3 Touch the preheat temperature d Enter a preheat temperature on the number pad Touch the check mark Touch the plus icon to add the next stage e Continued on next page TH TS 007392 a b TH TS 008879 Cancel Preheat Cold Smoke Smoke Cook Hold c TH TS 007266 e d ...

Page 32: ...check marko return to the cook screen T 5 Touch the cooking temperature h Enter a cooking temperature on the number pad Touch the check mark Touch the plus icon to add the next stage i T How to hold 6 Touch the Hold icon j Touch the holding temperature k Enter a holding temperature on the number pad Touch the check mark Continued on next page TH TS 008881 Cancel Smoke Cook Hold f g TH TS 007269 i ...

Page 33: ... been reached An Action required message is shown on the screen Load food into the oven and close the oven door Touch the hand icon to start the cooking process n If needed touch the X icon to cancel the cooking process o During the cooking process The screen indicates the stages and the time remaining in each stage The oven will automatically switch to Cook when Preheat is complete and switch to ...

Page 34: ...en Procedure To cook hold and smoke in manual mode do the following Step Action 1 Touch the manual cook icon a Touch the upper or lower chamber b How to preheat 2 Touch Preheat c 3 Touch the preheat temperature d Enter a preheat temperature on the number pad Touch the check mark Touch the plus icon to add the next stage e Continued on next page TH TS 007392 a b TH TS 008879 Cancel Preheat Cold Smo...

Page 35: ... number pad Touch the check mark Touch the green check mark to return to the cook screen T 5 Touch the cooking temperature h Enter a cooking temperature on the number pad Touch the check mark Touch the plus icon to add the next stage i T How to smoke 6 Touch the Smoke icon j Continued on next page TH TS 008881 Cancel Smoke Cook Hold f g TH TS 007269 i e h TH TS 008888 Cancel Smoke Cook Hold j ...

Page 36: ...ture n Enter a holding temperature on the number pad Touch the check mark 9 Touch the holding alarm time o Enter a holding alarm time on the number pad Touch the check mark Touch the green arrow p The oven will begin to preheat Continued on next page TH TS 008691 e TH TS 008691 275 Smoking timer 00 36 00 TH TS 008691 c 00 01 00 Smoking timer Smoking temperature 85 1 00 k l TH TS 007327 Cancel Smok...

Page 37: ...oad food into the oven and close the oven door Touch the red hand icon to start the cooking process q If needed touch the X icon to cancel the cooking process r During the cooking process The screen indicates the stages and the time remaining in each stage The oven will automatically switch to Cook when Preheat is complete and switch to Hold when Cook is complete Result The oven is cooking holding...

Page 38: ...be temperature do the following Step Action 1 Touch the manual cook icon a Touch the upper or lower chamber b How to preheat 2 Touch Preheat c 3 Touch the preheat temperature d Enter a preheat temperature on the number pad Touch the check mark Touch the plus icon to add the next stage e Continued on next page TH TS 007392 a b TH TS 008879 Cancel Preheat Cold Smoke Smoke Cook Hold c TH TS 007266 e ...

Page 39: ... check mark to return to the cook screen T 5 Touch the Chamber temperature i Enter a Chamber temperature on the number pad Touch the check mark Touch the plus icon to add the next stage j T How to hold by probe temperature 6 Touch the Hold icon k Touch the probe icon l Touch the holding probe temperature m Enter a holding probe temperature on the number pad Touch the check mark Continued on next p...

Page 40: ...temperature has been reached An Action required message is shown on the screen Load food into the oven insert probe into food and close the oven door Touch the red hand icon to start the cooking process p If needed touch the X icon to cancel the cooking process q During the cooking process The screen indicates the stages and the time remaining in each stage The oven will automatically switch to Co...

Page 41: ...p Action 1 Touch the Professional cooking icon a Touch the upper or lower chamber b How to cold smoke 2 Touch Cold Smoke c 3 Touch the cold smoke time d Enter a cold smoke time on the number pad Touch the check mark Touch the green arrow e Continued on next page TH TS 007392 a b TH TS 008886 Cancel Preheat Cold Smoke Smoke Cook Hold c TH TS 008691 e TH TS 008691 275 Smoking timer 00 36 00 TH TS 00...

Page 42: ... is shown on the screen Load food into the oven and close the oven door Touch the red hand icon to start the cold smoking process f If needed touch the X icon to cancel the smoking process g During the cooking process The screen indicates the time remaining in the smoke cycle Result The oven is cold smoking TH TS 008902 Ready 1 of 1 Action needed 1 f 1 f g Available ...

Page 43: ...ocedure To cook using a programmed recipe do the following Step Action 1 Touch the recipes icon a The My Recipes screen displays 2 Navigate to the recipe Touch the recipe b Touch the green arrow c 3 Touch the upper or lower chamber d Touch the green arrow e The oven will begin to preheat Continued on next page TH TS 007231 a TH TS 007278 b c TH TS 008908 2 2 d e ...

Page 44: ...n reached An Action required message is shown on the screen Load food into the oven and close the oven door Touch the hand icon to start the cooking process f If needed touch the X icon to cancel the cooking process g During the cooking process The screen indicates the stages and the time remaining in each stage Result The oven is cooking with a programmed recipe TH TS 008902 Ready 1 of 1 Action n...

Page 45: ...Hold in Manual Mode Procedure To create a recipe do the following Step Action 1 Touch the My recipes icon a Touch the plus icon to add a recipe b 2 Enter the settings c for the following Cooking time and temperature Holding time and temperature Probe temperature Smoking time Touch the green arrow d when finished to save the recipe Continued on next page TH TS 007318 a b TH TS 008910 Cancel Preheat...

Page 46: ...e description using the key pad i Touch the green arrow j to save the recipe description 5 Touch the check box g to assign the recipe to a category or categories Touch the green arrow h to save the recipe to a category T 6 Touch the check box k to select a cover photo Touch the green arrow l to save the cover photo T Continued on next page TH TS 007336 e f TH TS 007342 i j TH TS 007339 g h TH TS 0...

Page 47: ... Operator s Manual MN 46708 Rev 1 1 20 47 Continued from previous page 7 Touch the check box m to add photo to the gallery Touch the green check mark n to add the photo to the gallery T Result A recipe has been created TH TS 007348 m n ...

Page 48: ... delete a recipe do the following Step Action 1 Touch the recipes icon a The browse recipes screen displays 2 Touch the recipe settings icon b of the desired recipe Touch Modify recipe to edit a recipe Touch Duplicate recipe to copy a recipe Touch Remove recipe to delete a recipe Result The procedure is now complete VMC TS 006641 a VMC TS 008144 b ...

Page 49: ...ed a USB drive loaded with recipes Procedure To load recipes from the USB drive to the oven do the following Step Action 1 Touch the menu icon a The menu screen displays 2 Touch the Settings icon b The general settings screen displays 3 Plug the USB drive c into the port Continued on next page VMC TS 006259 a VMC TS 006262 b VMC TS 007852 c ...

Page 50: ...ystem Backup Update Touch the Upload recipes from USB d setting Loading the recipes The oven loads the recipe file When the process is complete the Recipes uploaded screen displays Touch the check mark to return to the settings screen Remove the USB drive Result The recipes are now loaded VMC TS 008113 d VMC TS 008116 ...

Page 51: ... will need a USB drive Procedure To download recipes from the oven to a USB drive do the following Step Action 1 Touch the menu icon a The menu screen displays 2 Touch the Settings icon b The general settings screen displays 3 Plug the USB drive c into the port Continued on next page VMC TS 006259 a VMC TS 006262 b VMC TS 007852 c ...

Page 52: ...te Touch the Download recipes to USB d setting Loading the recipes The oven downloads the recipes onto the USB drive When the process is complete the Recipes uploaded screen displays Touch the check mark to return to the settings screen Remove the USB drive Result The recipes are now saved to the USB drive VMC TS 008122 d VMC TS 008116 ...

Page 53: ...l need a USB drive with the updated software Do not remove the USB drive during the update process Procedure To update the software do the following Step Action 1 Touch the menu icon a The menu screen displays 2 Touch the Settings icon b The general settings screen displays 3 Plug the USB drive c into the port Continued on next page VMC TS 006259 a VMC TS 006262 b VMC TS 007852 c ...

Page 54: ... the file and then updates the CB Touch Front End to update the user interface software The oven loads the selected software Touch Back End to update the supporting software between the control board CB and interface board IB The oven loads the selected software 5 Touch the check mark when the update is complete to restart the oven 6 Remove the USB drive Result The software has now been updated NO...

Page 55: ...edure To change the home screen do the following Step Action 1 Touch the menu icon a The menu screen displays 2 Touch the Settings icon b The general settings screen displays 3 Touch the Home Screen setting c The select home screen displays Continued on next page VMC TS 006259 a VMC TS 006262 b VMC TS 008216 c ...

Page 56: ... Manual MN 46708 Rev 1 1 20 56 Continued from previous page 4 Select your desired home screen from the list Touch the check mark d Touch the check mark e to save the home screen setting Result The home screen has now been changed VMC TS 008219 d e ...

Page 57: ...om F to C and vice versa do the following Step Action 1 Touch the menu icon a The menu screen displays 2 Touch the Settings icon b The general settings screen displays 3 Scroll to the Temperature Settings Touch the Temperature Units setting c The select temperature units screen displays Continued on next page VMC TS 006259 a VMC TS 006262 b VMC TS 008230 c ...

Page 58: ...anual MN 46708 Rev 1 1 20 58 Continued from previous page 4 Select your desired temperature scale Touch the check mark d Touch the check mark e to save the temperature scale setting Result The temperature scale has now been changed VMC TS 008234 d e ...

Page 59: ...reen shows the system info serial number network status connection settings and cleaning timer Procedure To view oven information do the following Step Action 1 Touch the menu icon a The menu screen displays 2 Touch the Info page icon b The oven information screen displays Scroll to view the oven model serial number system software network status and cleaning timer Result The oven s information ha...

Page 60: ... 1 Touch the menu icon a The menu screen displays 2 Touch the Settings icon b The general settings screen displays 3 Scroll to the Handle light setting Touch the Handle light button c Touch the check mark d The handle light is now enabled Repeat the process to disable the handle light Result The handle light is now enabled VMC TS 006259 a VMC TS 006262 b VMC TS 008248 c d ...

Page 61: ...ce do the following Inspect door gasket Inspect door window gasket for proper seal Inspect cavity door vent slides for proper operation Inspect side racks shelves and shelf supports for damage Calibrate the removable product probe if applicable Clean the cooling fan intake area and exhaust vents Inspect door handle screws and tighten if necessary Inspect the smoke element if applicable If any defo...

Page 62: ...djust voltage monitor board if needed Inspect and test the product probe and product probe receptacle Inspect and test the control and control functions Inspect the cavity for structural integrity Inspect the door gaskets for correct shape and seal Replace repair as needed Inspect the door handle and hinges Replace repair as needed Inspect the full perimeter bumper Inspect the casters Do a cavity ...

Page 63: ...oth 4 Wipe the outside of the oven with a stainless steel cleaner Continued on next page WARNING Electric shock hazard Set the power switch to the OFF position and unplug the appliance CAUTION Burn hazard Allow the oven utensils and racks to cool before cleaning CAUTION Corrosive materials hazard Wear eye protection and hand protection when cleaning NOTICE Using improper cleaning procedures will d...

Page 64: ...he oven with a non abrasive nylon scrub pad 4 Spray the interior areas of the oven with oven cleaner Let the cleaner work for 3 5 minutes 5 Wipe the interior of the oven with a non abrasive nylon scrub pad 6 Clean each side of the window pane with an all purpose cleaner 7 Plug the appliance in and set the power switch to the ON position when complete Result The oven is now clean NOTICE Use only no...

Page 65: ...pplies to units sold after 2 1 2009 and excludes holding only ovens To be valid a warranty claim must be asserted during the applicable warranty period This warranty is not transferable Exclusions This warranty does not apply to Calibration Replacement of light bulbs rubber gaskets grease filters air filters racks jet plates and or the replacement of glass due to damage of any kind Equipment damag...

Page 66: ...pment damage incurred as a result of not following the required maintenance schedule published in the manuals for the equipment Conclusion This warranty is exclusive and is in lieu of all other warranties express or implied including the implied warranties of merchantability and fitness for a particular purpose No person except an officer of Alto Shaam Inc is authorized to modify this warranty or ...

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