Altimium SP2H2A-H2 User Manual Download Page 13

HDMI 2.0 1x2 Splitter with Audio Breakout

 

8. Troubleshooting & Maintenance 

Problems 

Potential Causes 

Solutions 

Colour losing or no video 

signal output in HDMI 

display. 

The connecting cables may 
not be connected correctly 
or it may be broken. 

Check whether the cables 
are connected correctly and 
in working condition. 

The display is not 
compatible with the present 
output resolution. 

Make sure the resolution of 
the display(s) is compatible 
with the present resolution. 

No HDMI signal output in 

the splitter while local 

HDMI input is in normal 

working state. 

The connecting cables may 
not be connected correctly 
or it may be broken. 

Check whether the cables 
are connected correctly and 
in working condition. 

Splash screen in output 

devices. 

Poor quality of the 

connecting cable. 

Change for another cable of 

good quality. 

Static becomes stronger 

when connecting the 

video connectors. 

Bad grounding. 

Check the grounding and 

make sure it is connected 

well. 

 

Note: If your problem still remaining after following the above troubleshooting steps, 
please contact your local dealer or distributor for further assistance. 

 

 

Summary of Contents for SP2H2A-H2

Page 1: ...SP2H2A H2 HDMI 2 0 1x2 Splitter with Audio Breakout All Rights Reserved Version SP2H2A H2_2018V1 0 User Manual...

Page 2: ...e latest details FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to...

Page 3: ...the unit to rain moisture or install this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housi...

Page 4: ...atures 1 1 2 Packing List 2 2 Specification 3 3 Panel Description 4 3 1 Front Panel 4 3 2 Rear Panel 4 4 System Connection 5 4 1 Usage Precautions 5 4 2 System Diagram 5 5 EDID Management 6 6 Firmware...

Page 5: ...IR remotes Moreover the splitter supports convenient firmware update through Micro USB port The splitter also provides LEDs on the front of the product indicating the state of the connections into and...

Page 6: ...ist 1x HDMI 2 0 1x2 Splitter 2x Mounting Ears with 4 Screws 4x Plastic Cushions 1x 3 pin Euroblock phoenix Connector 1x Power Adapter 5V DC 2A 1x User Manual Note Please contact your distributor immed...

Page 7: ...t Resolution Up to 4Kx2K 60Hz 4 4 4 HDMI Standard 2 0 Audio Output 2 Audio outputs Output Connector 1 3 5mm mini stereo audio jack 1 3 pin Euroblock phoenix connector Audio Format PCM Audio Output Imp...

Page 8: ...on the corresponding channel 3 2 Rear Panel IN Type A female HDMI input port to connect HDMI source OUT 1 and OUT 2 Two Type A female HDMI output ports to connect HDMI displays AUDIO OUT 3 5mm mini j...

Page 9: ...installation System should be installed in a clean environment with proper temperature and humidity All of the power switches plugs sockets and power cords should be insulated and safe All devices sh...

Page 10: ...the switch in the upper position Switch Status Video Resolution Audio Format 0000 1920x1080p 60Hz 4 4 4 RGB 8bit Factory default Stereo 0001 1920x1080p 60Hz 4 4 4 RGB 8bit High Definition 0010 1920x10...

Page 11: ...eat 5 times or less If it still fails the input LED will go out and the source device still save the previous EDID data 6 Firmware Upgrade Please follow the steps as below to upgrade firmware by the M...

Page 12: ...HDMI 2 0 1x2 Splitter with Audio Breakout 8 7 Panel Drawing HDMI 2 0 1x2 Splitter with Audio Breakout 170 00 mm 20 30 mm 100 00 mm OUT 1 OUT 2 IN OUT 1 OUT 2 IN...

Page 13: ...sent resolution No HDMI signal output in the splitter while local HDMI input is in normal working state The connecting cables may not be connected correctly or it may be broken Check whether the cable...

Page 14: ...ear and tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model showed on the warranty card does not match with the model of t...

Page 15: ...ALTIMIUM 587 Avenue Blaise Pascal 77550 MOISSY CRAMAYEL T l 01 64 13 31 00 Fax 01 60 29 62 70 Mail contact tesca audio com Web www altimium com...

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