8. Troubleshooting
When the front panel alarm LED is illuminated or flashing, the Alpha FXM has a malfunction. The alarm and fault
submenus describe the malfunction. The Alpha UPS Monitor can also be used for troubleshooting.
8.1 Procedure
1. Press the
SELECT
button.
2. The LCD may display one or more conditions in the following table.
3. Press the
SCROLL
button to see if more than one malfunction is present.
4. To clear the malfunction from the screen, press and hold the
SELECT
button for 5 seconds.
Table P — Alarm Submenu
LCD Shows
Problem Description
What To Do
Over Load
The Alpha FXM is overloaded.
Remove excess loads.
Batt Temp High
The battery temperature is above the
specification limit.
If used, ensure that the battery fan
is working. Contact Alpha and
Outback Energy Technical Support
to purchase an upgrade if required.
Batt Temp Low
The battery temperature is below the
specification limit.
Use optional battery heating mats
or heater. Contact Alpha and
Outback Energy technical support
to place the order.
Batt Low Warning
The batteries are almost discharged. Also
see Low Battery Warning in "UPS
Maintenance > Battery" on page 38.
Ensure that the Alpha FXM
charger is working. If the charging
voltage is low, the battery may
need to be replaced.
FAN Alarm
The fan has failed.
Contact Alpha and Outback
Energy technical support. The fan
is not a replaceable part.
Temp Probe Unplug
The temperature probe is unplugged.
Plug it back into the Alpha FXM or
change the probe.
User Input Alarm
When the user input is shorted. See "UPS
Maintenance > User Input" on page 46
Check the user input parameters.
In Freq Out Of Range
The line frequency is outside of the Alpha
FXM allowable range. The Alpha FXM
goes into Inverter mode.
Info only.
Weak Battery
The battery is being monitored
continuously in the background in Line
mode. This alarm is issued if the battery
did not pass the background scan.
Check the battery life and replace
the battery if necessary.
Battery Test
The Alpha FXM is performing a battery
test.
Info only.
Batt Breaker Open
The battery breaker is opened.
Ensure the battery breaker is
functioning.
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