background image

 

 

___________________________________________________________________ 

Alpha ESS Co., Ltd. 

Page 36 of 43

 

Your Smart Energy 

7.2.3

 

Battery Error Description 

LED Indictor 

Error Code 

LED dis-

play 

Description 

Troubleshooting 

Red LEDs flash 
once every 1S.

 

Error 01 

 

Hardware error 

Restart the batteries. 
In case the problem is not  
resolved, call for service. 

Error 03 

 

Hardware error 

Error 05 

 

Hardware error 

Error 06 

 

Circuit  Breaker 
Open 

Close circuit breaker after  
shutting down the battery. 

Error 08 

 

LMU Disconnect 
(slave) 

Reconnect the BMS communi-
cation cable. 

Error 09 

 

SN missing 

Call for service. 

Error 10 

 

LMU Disconnect 
(master) 

Reconnect the BMS  
communication cable. 

Error 11 

 

Software version 
inconsistent 

Call for service. 

Error 12 

 

Multi master 

Restart all batteries within 30s. 

Error 13 

 

MOS  
overtemperature 

Power off the battery and 
power on the battery after 
30~40 minutes. 

Error 14 

 

Insulation fault 

Restart battery and In case the 
problem is not resolved, call 
for service. 

Error 15 

 

Total voltage 
fault 

Restart battery and In case the 
problem is not resolved, call for 
service. 

 
 

NOTE: 

When the protection code NO. 9 appears, please quickly push the Power button 5 
times in 10 seconds to force the BMS startup the MOSFET of discharging. Thus the 
open-circuit voltage of the battery will be detected by the inverter and get charged. 

 

 

Summary of Contents for SMILE-T10-HV-INV

Page 1: ...V04 User Manual Energy Storage System ESS SMILE T10 HV ...

Page 2: ...Ltd Tel 86 0 513 806 868 91 E mail info alpha ess com Web www alpha ess com Add JiuHua Road 888 High Tech Industrial Development Zone 226300 Nantong City Jiangsu Province Australia Alpha ESS Australia Pty Ltd Tel 61 1300 968 933 E mail australia alpha ess com Web www alpha ess com au Add Unit 1 2 Ralph Street Alexandria NSW 2015 Italy Alpha ESS Italy S r l Tel 39 0 599 239 50 E mail info alpha ess...

Page 3: ...the copyright of Alpha ESS Co Ltd with all rights reserved Please keep the manual properly and operate in strict accordance with all safety and operating instructions in this manual Please do not operate the system before read ing through the manual Version Information Version Date Content V01 04102021 New V02 01092021 Add DRM and Regional Application Standard ...

Page 4: ... 2 2 Safety Precaution for Battery Pack 9 2 3 Important Safety Instructions 11 2 4 Symbols on the Label 14 Product Introduction and Application Scenarios 17 3 1 Inverter Description 17 3 2 Battery Pack Description 19 3 3 Application Scenarios 21 Storage 22 4 1 Inverter Storage 22 4 2 Battery Storage 22 WiFi Setting 24 5 1 Download and Install APP 24 5 2 Overview of Functions for Installer Account ...

Page 5: ... Routine Maintenance 33 7 2 Troubleshooting 34 Remove Return 37 8 1 Removing the Product 37 8 2 Packing the Product 37 8 3 Disposing of the Product 37 Specification 38 9 1 Datasheet of Hybrid Inverter SMILE T10 HV INV 38 9 2 Datasheet of Battery Pack SMILE BAT 8 2PH 41 Appendix 1 Communication Connection Figure 42 Appendix 2 Regional Application Standard 43 ...

Page 6: ...to perform the activities marked in this document with a warning symbol Tasks that do not require any particular qualification are not marked and can also be performed by end users Qualified persons must have the following skills Knowledge of how an inverter works and operates Training in how to deal with the dangers and risks associated with installing and using electrical devices batteries and s...

Page 7: ...not avoided can result in property dam age INFORMATION provides tips which are valuable for the optimal installation and operation of the product 1 4 Nomenclature Complete designation Designation in this document SMILE BAT 8 2PH INDOOR Battery Pack INDOOR SMILE BAT 8 2PH OUTDOOR Battery Pack OUTDOOR SMILE BAT 8 2PH P OUTDOOR Battery Pack OUTDOOR SMILE T10 HV INV INDOOR Inverter INDOOR SMILE T10 HV...

Page 8: ...ound must only be used if their coupling capac ity does not exceed 1 0 μF All components must remain within their permitted operating ranges at all times Use this product only in accordance with the information provided in the enclosed documentation and with the locally applicable standards and directives Any other ap plication may cause personal injury or property damage Alterations to the produc...

Page 9: ...tery pack comprises multiple batteries that are designed to prevent hazards resulting from failures However AlphaESS cannot guarantee their absolute safety If a user happens to be exposed to internal materials of the battery cell due to damage on the outer casing the following actions are recommended Inhalation Leave the contaminated area immediately and seek medical attention Eye contact Rinse ey...

Page 10: ...losion when batteries are heated above 150 C When the battery pack is burning it leaks poisonous gases Do not approach Effective ways to deal with accidents On land Place damaged battery into a segregated place and call local fire department or service engineer In water Stay out of the water and don t touch anything if any part of the battery inverter or wiring is submerged Do not use submerged ba...

Page 11: ...n wait 5 minutes until the capacitors have discharged Do not open the product Wear suitable personal protective equipment for all work on the product DANGER Danger to life due to electric shock when live components or DC cables are touched When exposed to sunlight the PV array generates high DC voltage which is present in the DC conductors Touching the live DC cables results in death or lethal inj...

Page 12: ...h a damp cloth Leave the protective caps on the pin connectors for the batteries power connection until the inverter cables are connected to the Battery Pack Disconnect the product from voltage sources and make sure it cannot be reconnected before working on the inverter or the Battery Pack WARNING Risk of chemical burns from electrolyte or toxic gases During normal operation no electrolyte can le...

Page 13: ...ny parts other than the cover of the inverter NOTICE Damage to the inverter due to electrostatic discharge Touching electronic components can cause damage to or destroy the inverter through electrostatic discharge Ground yourself before touching any component NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components Clean the product and all...

Page 14: ...h voltages that can cause lethal electric shocks are pre sent in the live components of the inverter Prior to performing any work on the inverter disconnect it from all voltage sources as described in this document WEEE designation Do not dispose of the product together with the household waste but in accordance with the disposal regulations for electronic waste applicable at the installation site...

Page 15: ...f electrical voltage The product operates at high voltages Risk of chemical burns Risk of explosion WEEE designation Do not dispose of the product together with the household waste but in accordance with the disposal regulations for electronic waste applicable at the installation site Observe the documentation Together with the red LED this symbol indicates an error Risk of electrolyte leakage CE ...

Page 16: ...ge 16 of 43 Your Smart Energy Do not dispose of the battery pack together with the house hold waste but in accordance with the locally applicable dis posal regulations for batteries Recycling code Marking for transport of dangerous goods The product passes the certifications of the UN38 3 ...

Page 17: ...vided on the display panel These LED indicators provide information about the operational status of the system The external communication devices will be restarted with the inverter if you long press the reset button for 5s LED Indictor Status Explanation SYSTEM The system works normally The system is not operating FAULT A fault of the system has occurred No fault BATTERY The battery pack works no...

Page 18: ...ation lost in AC or Hy brid mode flash once every 500ms PV Meter communication lost in AC or Hy brid mode flash once every 1s COM Normal communication with the server Disconnect to the server Normal communication with the APP flash once every 4s Connected to the server but not logged in flash once every 2s Connected to the router flash once every 1s Connected to the WiFi module flash once every 50...

Page 19: ...ack appearance and dimensions Item SMILE BAT 8 2PH OUTDOOR SMILE BAT 8 2PH INDOOR SMILE BAT 8 2PH P OUTDOOR Dimension W H D 580 820 230 mm 580 730 230 mm 580 820 230 mm Figure 2 Battery pack LED signals Four LED indicators are provided on the display panel Different colors represent different states green for SOC state yellow for protection state red for error state ...

Page 20: ...is being charged the first line of the LED indicator will flash every 3s 30 SOC 55 The first and second line of the LED indicator are al ways on When the battery is being charged and the SOC is between 30 and 55 the second line of the LED indicator will flash every 3s 55 SOC 80 The first second and third line of the LED indicator are always on When the battery is being charged and the SOC is betwe...

Page 21: ...lphaESS SMILE T10 HV system include SMILE T10 HV INV and SMILE BAT 8 2PH can be applied in DC coupled systems mostly new installation AC coupled systems mostly retrofit and Hybrid coupled systems mostly retrofit and PV capacity increase as the following scheme show Figure 3 DC coupled Storage System Scheme Figure 4 AC coupled Storage System Scheme ...

Page 22: ...nded that the check is performed every three months Replace the packing materials that are damaged by insects or rodents in a timely manner 6 If the inverters have been stored for more than two years it must be checked and tested by professionals before being put into use 4 2 Battery Storage The following requirements should be met if the battery pack is not put into use directly 1 Place batteries...

Page 23: ...t in first out rule 9 The warehouse keeper should collect battery storage information every month and periodically report the battery inventory information to the planning department The batteries that have been stored for nearly 6 months should be recharged timely 10 If a lithium battery is stored for a long time capacity loss may occur If a lithium battery is stored for 12 months in the recommen...

Page 24: ... Ltd Page 24 of 43 Your Smart Energy WiFi Setting 5 1 Download and Install APP 1 Android device users can download the APP through major Android application markets such as Google Play 2 IOS device users can search for AlphaESS in AppStore and download the APP Figure 6 AlphaESS APP ...

Page 25: ...zz ___________________________________________________________________ Alpha ESS Co Ltd Page 25 of 43 Your Smart Energy 5 2 Overview of Functions for Installer Account ...

Page 26: ... a system with a WiFi module AlphaESS App supports network configuration setting of the system basic parame ter and the viewing of system operation and configuration information Step 1 Open AlphaESS APP click the Wi Fi Configuration button and enter the WiFi configuration interface Step 2 After that please check whether your mobile phone has connected to the system s hotspot ...

Page 27: ... Please find the hotspot named by the product SN in WLAN list then enter the password 12345678 and connect to it After suc cessfully setting it please go back to APP and click Next Step 4 Select the WiFi of your home you are using enter the password complete the WiFi configuration and submit If there is no network currently you can click Jump over to skip the WiFi configuration step and directly s...

Page 28: ...be se lected according to the region or local grid company Please refer to Appendix 2 Commissioning 6 1 Checking Before Power On Table 9 1 Installation checklist No Check Item Acceptance Criteria 1 Battery pack and in verter mounting The battery pack and inverter are mounted cor rectly securely and reliably 2 WiFi mounting The WiFi module is mounted correctly securely and reliably 3 Cable layout C...

Page 29: ...le connections The AC cable PV cable battery cable and com munication cables are connected correctly se curely and reliably 8 Unused power termi nals Unused power terminals are blocked by water tight caps 9 Mounting environment The mounting space is proper and the mounting environment is clean and tidy without foreign object ...

Page 30: ...ety standard which is not valid for your country and purpose it may cause a disturbance in the energy storage system and lead to problems with the grid operator When selecting the safety standard you must always observe the locally applicable standards and directives as well as the properties of the PV system e g PV system size grid connection point If you are not sure which safety standard is val...

Page 31: ...verter Set the operating parameters through the APP Wait about 3 minutes for the inverter to enter the grid connected state and observe the indicators states on the display panel of the inverter At this time the following 4 LEDs SYSTEM BATTERY METER COM on the display panel is always on 3 Check the UPS state of the product Switch off the external AC breaker between the grid and the inverter The in...

Page 32: ...he product 5 minutes after the power off Procedure 1 Long press the power button for 6 seconds on the left side of battery pack then switch off the battery breaker on the right side of battery pack 2 Switch off the battery breaker which is at the bottom middle inverter 3 Switch off the PV switch at the bottom left of the inverter 4 Switch off the PV switch between the PV string and the inverter if...

Page 33: ...ed or deformed Once every 6 months Product running status 1 The inverter and battery pack operate with no abnormal sound 2 All parameters of the inverter and battery pack are correctly set Perform this check when the inverter and battery pack is running Once every 6 months Electrical connections 1 Cables are securely connected 2 Cables are intact and in particular the cable jackets touching the me...

Page 34: ...System and ensure whether the fault is existing 100038 Output_DC_over_current 100043 Output_overload 1 Check whether Backup load is overload 2 Restart inverter and confirm whether the fault is existing 100044 APU_UVP Restart System and ensure whether the fault is existing 100046 DC_Input_Disturbance 100047 Grid disturbance 1 Check whether Grid is abnormal 2 Confirm connection of gird cable is nor ...

Page 35: ...ed 7 2 2 Battery Protection Description LED Indictor Protection Code LED Display Description Troubleshooting Yellow LEDs flash once every 1S 1 Temperature differ ence Wait for automated recovery In case the problem is not recovery for a long time call for service 3 High temperature Stop discharging and charging until this code is eliminated and Wait for the temperature to drop 4 Low temperature di...

Page 36: ... SN missing Call for service Error 10 LMU Disconnect master Reconnect the BMS communication cable Error 11 Software version inconsistent Call for service Error 12 Multi master Restart all batteries within 30s Error 13 MOS overtemperature Power off the battery and power on the battery after 30 40 minutes Error 14 Insulation fault Restart battery and In case the problem is not resolved call for serv...

Page 37: ...k from the mounting bracket Step 5 Remove the mounting bracket 8 2 Packing the Product If the original packaging is available put the battery pack or inverter inside it and then seal it using adhesive tape If the original packaging is not available put the battery pack or inverter inside a suitable cardboard box and seal it properly 8 3 Disposing of the Product If the battery pack or inverter serv...

Page 38: ...it current 39A 39 A Inverter max back feed current to the array 0 A MPPT number Max input strings number 2 4 Battery Side Battery Type Li ion Battery Voltage range 240 288 V Maximum Charging Power 10 kW Maximum Charge discharge current 40 A 40 A Communication CAN Output AC Back up Rated output power 10 kW Max apparent output power 10 kVA Back up switch time 10 ms Rated output voltage L1 L2 L3 N PE...

Page 39: ... Power Factor 0 99 0 8 leading 0 8 lagging THDi 2 Protection class Over voltage category l lll Efficiency Max efficiency 98 4 EU efficiency 97 7 Protection Anti islanding protection Integrated Insulation Resistor detection Integrated Residual current monitoring unit Integrated Output over current protection Integrated Output short protection Integrated Output over voltage protection Integrated DC ...

Page 40: ...ard G98 or G99 VDE AR N 4105 VDE V 0124 EN 50549 1 VDE 0126 UTE C 15 VFR 2019 RD 1699 RD 244 UNE 206006 UNE 206007 1 CEI 0 21 C10 11 NRS 097 2 1 TOR EIFS 2018 2 IEC 62116 IEC 61727 IEC 60068 IEC 61683 EN 50530 MEA PEA Safety EMC standard IEC62040 1 IEC62109 1 2 AS3100 NB T 32004 EN61000 6 2 EN61000 6 3 Features DC connection MC4 connector AC connection Terminal block Communication LAN WiFi optiona...

Page 41: ...10 Year Performance Warranty Energy Capacity 8 2 kWh Usable Capacity 7 8 kWh Depth of Discharge DoD 95 Nominal Voltage 256 V Operating Voltage Range 240 288 V Internal Resistance 90 mΩ Max Charging Discharging Current 1 2C 38 4 A 1C 32 A 1C 32 A Operating Temperature Range 0 49 Charging mode 10 49 Discharging mode Relative Humidity 0 95 15 85 0 95 Monitoring Parameters System voltage current cell ...

Page 42: ..._________ Alpha ESS Co Ltd Page 42 of 43 Your Smart Energy Appendix 1 Communication Connection Figure NOTICE If the extra PV inverter is not used the system is suitable for DC mode If you have the extra PV inverter the system is suitable for AC or Hybrid mode ...

Page 43: ... Regional Application Standard Choose the correspond Regional Application Standard the power quality modes Volt var and Volt Watt will run automatically only for regions with AS NZW 4777 2 safety regulations Regional application Standard Electric Company Australia A N A Australia B N A Australia C N A New Zealand N A Vector Vector ...

Reviews: