Alpha ESS SMILE-S5-HV Installation Manual Download Page 64 | Manualshive

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___________________________________________________________________

Alpha ESS Co., Ltd.

Page 64 of 75

Your Smart Energy

10.2

Troubleshooting

10.2.1

Inverter Error Troubleshooting

Error No. Error Description

Solution

100000

Grid_OVP

1. Check whether the power grid is abnormal.
2. Check whether the grid connection is abnormal.
3. Restart the inverter to see if the fault still exists. If it still
exists, contact service.

100001

Grid_UVP

100002

Grid_OFP

100003

Grid_UFP

100004

Phase_locked_fault

100005

BUS_OVP1

1. Check whether the input voltage of PV1 and PV2 ex-
ceeds 550V.
2. If the first one does not exist, restart the inverter to see if
the fault still exists. If it still exists, contact service.

100007

Insulation_fault

1. If the power on time fails in the morning, it may be
caused by wet weather.
2. Use a multimeter to test the impedance of the ground to
the housing. If the impedance is not close to 0, confirm that
there is a connection problem between the ground wire and
the housing.
3. Test the impedance of ground to PV+ / PV- / BAT+ /
BAT- with a multimeter. If the impedance is less than 25
K

ῼ, check whether the connection of each port is correct.

4. Confirm to install the inverter according to the manual.
5. Restart the inverter to see if the fault still exists. If it still
exists, contact customer service.

100008

GFCI_fault

Restart the inverter to see if the fault still exists. If it still ex-
ists, contact service.

100009

Leakage current test
failure

100010

Grid_relay_fault

1. Confirm to install the inverter according to the manual.
2. Restart the inverter to see if the fault still exists. If it still
exists, contact service.

100011

Over_Temperature

1. Try to lower the ambient temperature.
2. Confirm to install the inverter according to the manual.
3. After the inverter is powered off and waiting for 30
minutes, then restart it. If the fault still exists, contact ser-
vice.

100012

PV_Reverse

Check whether PV wiring is reversed.

100013

BAT_Reverse

Check whether the battery connection is reversed.

100017

MPPT1_OVP

Check the PV1 voltage. If it exceeds 585VDC, reduce the
number of PV modules.

100018

MPPT1_SW_OCP

1. Try to reduce the PV power.
2. Restart the inverter to see if the fault still exists. If it still
exists, contact service.

100019

MPPT1_HW_OCP

100020

MPPT1_OTP

1. Try to lower the ambient temperature.
2. Make sure that the inverter is installed according to the
manual and there is no shelter around the inverter.
3. After the inverter is powered off and waiting for 30
minutes, then restart it. If the fault still exists, contact ser-
vice.

100021

MPPT2_OVP

Check the PV2 voltage. If it exceeds 585V, reduce the
number of PV modules

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Summary of Contents for SMILE-S5-HV

Page 1: ...V01 Installation Manual Energy Storage System ESS SMILE S6 HV SMILE S5 HV ...

Page 2: ...l 86 0 513 806 868 91 E mail info alpha ess com Web www alpha ess com Add JiuHua Road 888 High Tech Industrial Development Zone 226300 Nantong City Jiangsu Province Australia Alpha ESS Australia Pty Ltd Tel 61 1300 968 933 E mail australia alpha ess com Web www alpha ess com au Add Suite 1 Level 1 530 Botany Road Alexandria NSW 2015 Italy Alpha ESS Italy S r l Tel 39 0 599 239 50 E mail info alpha...

Page 3: ...ment This manual is under the copyright of Alpha ESS Co Ltd with all rights reserved Please keep the manual properly and operate in strict accordance with all safety and operating instructions in this manual Please do not operate the product before reading through the manual Version Information Version Date Content V01 08 07 2021 New ...

Page 4: ...n for Battery Pack 9 2 2 1 General Safety Precautions 9 2 2 2 Response to Emergency Situations 9 2 3 Important Safety Instructions 11 2 4 Symbols on the Label 14 3 Product Introduction and Application Scenarios 16 3 1 Inverter Description 16 3 2 Battery Pack Description 17 3 3 Application Scenarios 19 4 Storage 20 4 1 Inverter Storage 20 4 2 Battery Storage 20 5 Unpacking 22 5 1 Checking the Outer...

Page 5: ...8 1 Download and Install APP 55 8 2 Overview of Functions for Installer Account 56 8 3 WiFi Module Setting 56 9 Commissioning 58 9 1 Checking Before Power On 60 9 2 Check the Running State 61 9 3 Powering Off the Product 62 10 Maintenance and Troubleshooting 63 10 1 Routine Maintenance 63 10 2 Troubleshooting 64 11 Uninstallation Return 69 11 1 Removing the Product 69 11 2 Packing the Product 69 1...

Page 6: ... from the real product 1 2 Target Group This document is intended for qualified persons and end users Only qualified persons are allowed to perform the activities marked in this document with a warning symbol Tasks that do not require any particular qualification are not marked and can also be performed by end users Qualified persons must have the following skills Knowledge of how an inverter work...

Page 7: ...in minor or moderate injury NOTICE NOTICE indicates a situation which if not avoided can result in property dam age INFORMATION provides tips which are valuable for the optimal installation and operation of the product 1 4 Nomenclature Complete designation Designation in this document SMILE BAT 8 2PH INDOOR SMILE BAT 8 2PH INDOOR SMILE BAT 8 2PH OUTDOOR SMILE BAT 8 2PH OUTDOOR SMILE S6 HV INV INDO...

Page 8: ...und must only be used if their coupling capacity does not exceed 1 0 μF All components must remain within their permitted operating ranges at all times Use this product only in accordance with the information provided in the enclosed doc umentation and with the locally applicable standards and directives Any other application may cause personal injury or property damage Alterations to the product ...

Page 9: ...Situations The battery pack comprises multiple batteries that are designed to prevent hazards resulting from failures However AlphaESS cannot guarantee their absolute safety If a user happens to be exposed to internal materials of the battery cell due to damage on the outer casing the following actions are recommended Inhalation Leave the contaminated area immediately and seek medical attention Ey...

Page 10: ...losion when batteries are heated above 150 C When the battery pack is burning it leaks poisonous gases Do not approach Effective ways to deal with accidents On land Place damaged battery into a segregated place and call local fire department or service engineer In water Stay out of the water and don t touch anything if any part of the battery inverter or wiring is submerged Do not use submerged ba...

Page 11: ...n wait 5 minutes until the capacitors have discharged Do not open the product Wear suitable personal protective equipment for all work on the product DANGER Danger to life due to electric shock when live components or DC cables are touched When exposed to sunlight the PV array generates high DC voltage which is present in the DC conductors Touching the live DC cables results in death or lethal inj...

Page 12: ...p cloth Leave the protective caps on the pin connectors for the batteries power connection until the inverter cables are connected to the battery pack Disconnect the product from voltage sources and make sure it cannot be reconnected before working on the inverter or the battery pack WARNING Risk of chemical burns from electrolyte or toxic gases During normal operation no electrolyte can leak from...

Page 13: ...ny parts other than the cover of the inverter NOTICE Damage to the inverter due to electrostatic discharge Touching electronic components can cause damage to or destroy the inverter through electrostatic discharge Ground yourself before touching any component NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components Clean the product and all...

Page 14: ...waiting time of 5 minutes High voltages that can cause lethal electric shocks are pre sent in the live components of the inverter Prior to performing any work on the inverter disconnect it from all voltage sources as described in this document WEEE designation Do not dispose of the product together with the household waste but in accordance with the disposal regulations for electronic waste applic...

Page 15: ...rical voltage The product operates at high voltages Risk of chemical burns Risk of explosion Observe the documentation Risk of electrolyte leakage CE marking The product complies with the requirements of the applicable EU directives Refer to the instruction for operation Use eye protection Fire naked light and smoking prohibited No nearing Do not dispose of the battery pack together with the house...

Page 16: ...vided on the display panel These LED indicators provide information about the operational status of the system The external communication devices will be restarted with the inverter if you long press the reset button for 5s LED Indictor Status Explanation SYSTEM The system works normally The system is not operating FAULT A fault of the system has occurred No fault BATTERY The battery pack works no...

Page 17: ...on with the server Disconnect to the server Normal communication with the APP flash once every 4s Connected to the server but not logged in flash once every 2s Connected to the router flash once every 1s Connected to the WiFi module flash once every 500 ms 3 2 Battery Pack Description Battery pack appearance and dimensions SMILE BAT 8 2PH SMILE BAT 5PH Battery pack appearance and dimensions Batter...

Page 18: ... always on When the SOC is less than 30 and the battery is being charged the first line of the LED indicator will flash every 3s 30 SOC 55 The first and second line of the LED indica tor are always on When the battery is being charged and the SOC is between 30 and 55 the second line of the LED indicator will flash every 3s 55 SOC 80 The first second and third line of the LED indicator are always o...

Page 19: ...MILE S6 HV system include SMILE S6 HV INV and SMILE BAT 8 2PH can be applied in DC coupled systems mostly new installation AC coupled systems mostly retrofit and Hybrid coupled systems mostly retrofit and PV capac ity increase as the following scheme show DC coupled Storage System Scheme AC coupled Storage System Scheme Hybrid coupled Storage System Scheme ...

Page 20: ...age Do not put batteries upside down or sidelong 2 Stack battery packing cases by complying with the stacking requirements on the external package 3 Store the battery pack out of reach of children and animals 4 Store the battery pack where it should be minimal dust and dirt in the area 5 Handle batteries with caution to avoid damage 6 The storage environment requirements are as follows Ambient tem...

Page 21: ...ersible capacity loss rate is 3 10 It is recommended that batteries not be stored for a long period If the batteries need to be stored for more than 6 months it is recommended to recharge the batteries to 65 75 of the SOC For example they can be recharged every 6 months at least and must be recharged to at least 50 of the SOC ...

Page 22: ...he scope of delivery for completeness and any externally visible damage Contact your distributor if the scope of delivery is incomplete or damaged SMILE S6 HV INV Hybrid Inverter Inverter X1 Upper Wall Bracket X1 Lower Wall Bracket X1 Inverter Positioning Paper Plate X1 Wall Anchor ST6 55 X6 Optional Indoor Use Outdoor Use PV PV Connectors X2 Cord End Terminal X8 10 Pin Terminal Block X1 WiFi Modu...

Page 23: ...not mount the product in areas containing highly flammable materials or gases Do not mount the product in potentially explosive atmospheres Basic Requirements SMILE S6 HV INV OUTDOOR and SMILE BAT 8 2PH OUTDOOR are suitable for indoor and outdoor use SMILE S6 HV INV INDOOR and SMILE BAT 8 2PH INDOOR are suitable for only indoor use Do not install the inverter in a place where a person can easily t...

Page 24: ...d place or mount an awning over the product The optimal temperature range for the battery pack to operate is from15 to 30 Do not expose or place near water sources like downspouts or sprinklers If the battery pack is mounted in the garage then ensure that it is above the height of the vehicle bumper and door Mounting Structure Requirements The mounting structure where the product is mounted must b...

Page 25: ...r mounted SMILE S6 HV INV should be wall mounted The installation angle requirement is as follow Do not mount the battery pack and inverter at forward tilted back tilted side tilted horizontal or upside down positions Mounting Space Requirements Reserve sufficient clearance around the battery pack and inverter to ensure sufficient space for installation maintenance and heat dissipation ...

Page 26: ...ter DC voltage measurement range 1000 V DC Diagonal pliers Wire stripper Torque screwdriver slotted head torque range 0 2 N m Rubber mallet Utility knife Cable cutter Crimping tool model PV CZM 22100 Cord end terminal crimper Disassembly and Assembly Tool model PV MS HZ open end wrench Vacuum cleaner Heat shrink tubing Heat gun Marker Measuring tape Bubble or digital level Personal protective equi...

Page 27: ... the battery pack upside down on the ground 2 Place the battery positioning paper plate against the wall and the bottom against the floor and mark the positions of the two drill holes 3 Drill 2 holes on the wall with a diameter of 10mm and a depth of about 70mm 4 After cleaning the dust and other objects from the two holes place 2 wall anchors into the holes then attach the battery wall bracket to...

Page 28: ...NING Risk of injury when lifting the battery pack or if it is dropped The battery pack is very heavy There is risk of injury if the battery pack is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall bracket Transport the battery pack always as described below It is forbidden to stack 3 batteries from top to bottom 8 Mounting more batteries Yo...

Page 29: ...p the distance as short as you can if there is no influence to the operation 2 For battery stack lock the screw M6 6 on top of the first battery pack 3 Place the battery positioning paper plate against the wall and the bottom with notch against the first battery pack Repeat steps 1 7 4 The bottom limit holes of the second battery will match the top screws of the first battery ...

Page 30: ...ions in mm The steps to mount the inverter are listed below 1 Fit the bottom of the inverter s positioning paper plate into the top of the battery against wall mark the positions of the drill holes on the paper plate 2 Cover the top of the battery with plastic bag and drill 5 holes on the wall with drill Φ10 insert 5 screw anchors into the drill holes ...

Page 31: ... that the wall bracket is horizontal 4 Hold the inverter by using the handles at two sides attach the inverter onto the wall bracket tilted slightly downwards If the inverter is not aligned with the battery please increase or decrease PC gaskets to adjust it 5 Tighten the wall bracket and the inverter with screw M6 16 X 2 tool T20 screw driver torque 3 0Nm 6 Make electrical connection please refer...

Page 32: ..._________ Alpha ESS Co Ltd Page 32 of 75 Your Smart Energy 6 4 Mounting the WiFi Module 1 Remove the WiFi cover from the left of the inverter tool T20 screwdriver 2 Tighten the WiFi module on the inverter with screw M4 12 X2 tool T20 screw driver torque 2 0 Nm ...

Page 33: ...are set to OFF Otherwise the high voltage of the product may result in elec tric shocks WARNING The device damage caused by incorrect cable connections is not covered under any warranty Only certified electricians are allowed to connect cables Operation personnel must wear proper PPE when connecting cables NOTICE The cable colors shown in the electrical connection diagrams provided in this chapter...

Page 34: ...sition Designation 1 PV switch 2 1 positive and 1 negative PV connectors PV input A 3 1 positive and 1 negative PV connectors PV input B 4 Communication port BMS CAN RS485 Meter Grid CT PV CT DRM LAN AUX 5 Backup connection port 6 Grid connection port 7 Connection point for an additional grounding 8 Connection port for the WiFi module 9 1 positive and 1 negative BAT power connectors 10 Battery bre...

Page 35: ...andard network cable in the industry recommended type Cat5e UTP UV resistant for outdoor use 0 12 0 2 mm2 AWG26 AWG24 N A Delivered with the battery pack 3 1 Signal cable Standard network cable in the industry recommended type Cat5e FTP UV resistant for outdoor use 0 12 0 2 mm2 AWG26 AWG24 N A Delivered with the inverter 4 PV power cable Standard PV cable in the industry recommended type PV1 F 4 m...

Page 36: ...ree core L N and PE outdoor copper cable 4 6 mm2 12 6 13 9 mm Purchased by the installer 8 PE cable Single core outdoor copper cable 4 10 mm2 N A Purchased by the installer 1 For CT communication connection with inverter 2 For CAN RS485 LAN Meter DRM communication connection with inverter 3 For AUX communication connection with inverter ...

Page 37: ...p the grounding cable insulation insert the stripped part of the grounding cable into the ring terminal lug and crimp using a crimping tool Connect the OT terminal with ground point using the torque is 2 5 Nm with T20 screwdriver Connect the ground points between the battery and the inverter to ensure that the battery and the inverter have been grounded as shown in the figure below a SMILE BAT 8 2...

Page 38: ...rating of the AC circuit breaker rating may be necessary due to self heating or if exposed to heat The maximum AC current of the inverters can be found in the following table We recommend the following AC circuit breaker for AC connection Description Max Current Recommend AC Circuit Breaker Rating Inverter indoor Inverter outdoor Grid side 40A 52 2A 63A Backup side 21 7A 26 1A 32A 7 4 2 Grid and B...

Page 39: ...als and crimp them using a crimping tool 5 Insert the terminals with different color conductors to the holes of the respective polarity and tighten them one by one using the torque of 2 Nm with tool of cross recessed screwdriver 6 Fix the AC connection cover tightly on the inverter and tighten the pressure caps of the two cable glands Installation method of AC cable via cable gland If the outer di...

Page 40: ... be installed because of local regulations a RCD type A or type B can be installed as an additional safety measure The all pole sensitive residual current monitoring unit RCMU detects alternating and direct differential currents The integrated differential current sensor detects the current difference between the neutral conductor and the line conductor If the current difference increases suddenly...

Page 41: ... 5A Three single phase meter without CT DTSU666 100 40mA Three single phase meter with 3 or 6 CTs Meter wiring introduction NOTICE If the extra PV inverter are not used the system is suitable for DC mode If you use the extra PV inverter the system is suitable for AC or Hybrid mode 1 DTSU666 3 230V 5A Three phase meter without CT connection Wiring at single phase home Wiring at three phase home 2 D...

Page 42: ...42 of 75 Your Smart Energy Wiring at three phase home Grid CT PV CT 1 IC White 31 IC White 3 IC Blue 33 IC Blue NOTE If you have extra PV inverter in the whole system with two set CTs you don t need the second CT meter One set CT is used for the grid side and another set for PV inverter side ...

Page 43: ...ps below to complete the address setting by pressing the corresponding button and the number of times 2 DTSU666 100 40mA Three phase meter with CT When the meter is used as Grid meter please follow the steps below to complete the address setting by pressing the corresponding button and the number of times Meter Setting on AlphaCloud Step 1 When the system work mode is selected as DC click the butt...

Page 44: ...hen the system work mode is selected as DC only tick Meter on the right of the Grid Meter When the system work mode is selected as AC or Hybrid both tick Meter on the right of the Grid Meter and PV side meter Step 2 Click Submit and enter the System information page to check the meter model The setting is successful if meter model is DTSU666 100 40mA NOTE It is forbidden to tick CT to modify the C...

Page 45: ...zz ___________________________________________________________________ Alpha ESS Co Ltd Page 45 of 75 Your Smart Energy ...

Page 46: ...port on the inverter Step 2 Connect the other end of Grid CT cable with the CT Step 3 Buckle the Grid CT on the live wire of the house For AC coupled systems and Hybrid coupled systems another PV CT is needed to buy Buckle the PV CT on the live wire of the PV inverter connecting point and insert the registered jack of the PV CT cable into the PV CT port on the SMILE S6 HV INV NOTE The arrow of the...

Page 47: ...ected to the load side For Australia safety regulation the neutral cable of On Grid side and Back Up side must be connected together otherwise Back Up function will not work The neutral connector should be connected like above Three single phase meter Contain off grid switching Description Maximum current per phase Backup Box 32A Backup Box PLUS 63A 1 Backup Box Connection Backup Box connection at...

Page 48: ...___________________________________________________________________ Alpha ESS Co Ltd Page 48 of 75 Your Smart Energy Backup Box connection at three phase home ...

Page 49: ..._________________________________________________ Alpha ESS Co Ltd Page 49 of 75 Your Smart Energy 2 Backup Box PLUS Connection Backup Box PLUS connection at single phase home Backup Box PLUS connection at three phase home ...

Page 50: ...or through cable gland and then insert the RJ45 connector into the COM connection cover 1 Connect the BMS port on the inverter and COM port on the battery with communi cation cable 2 For meter wiring please read electricity meter wiring instructions of the meter 3 If DRM support is specified the system may only be used in conjunction with a Demand Response Enabling Device DRED This ensures that th...

Page 51: ...75 Your Smart Energy RJ45 Pin MODE View 1 DRM4 2 DRM5 3 DRM1 4 DRM2 5 DRM3 6 DRM0 7 N A 8 Ref Gen 4 Take out 10 pin terminal block for AUX connection For AUX position definition please refer to the relative wiring document 2 Place the COM connection cover against the inverter housing and tighten them ...

Page 52: ...r off states Make sure the PV resistance to ground is higher than 200 Kῼ The inverter uses the H4 PV connectors Please follow the picture below to assemble the H4 connectors PV cable cross section requirements 4 mm2 7 7 Battery Power Connection Please follow the below steps for battery power connection 1 Disconnect the battery circuit breaker and secure it against reconnection 2 Take out the batte...

Page 53: ... batteries per column Connect the power cables from battery 2 to battery 1 Connect the BMS communication cables from battery 2 to battery 1 Install extra SMILE BAT 8 2PH batteries indoor by side without stack Install extra SMILE BAT 8 2PH batteries indoor with stack Install extra SMILE BAT 8 2PH batteries outdoor by side without stack Install extra SMILE BAT 8 2PH batteries outdoor with stack Take...

Page 54: ...___________________________________________________________________ Alpha ESS Co Ltd Page 54 of 75 Your Smart Energy SMILE BAT 8 2PH INDOOR SMILE BAT 8 2PH OUTDOOR ...

Page 55: ...SS Co Ltd Page 55 of 75 Your Smart Energy 8 WiFi Setting 8 1 Download and Install APP 1 Android device users can download the APP through major Android application markets such as Google Play 2 IOS device users can search for AlphaESS in AppStore and download the APP AlphaESS APP ...

Page 56: ...Your Smart Energy 8 2 Overview of Functions for Installer Account 8 3 WiFi Module Setting This section is for users who have a system with a WiFi module AlphaESS App supports network configuration setting of the system basic parame ter and the viewing of system operation and configuration information ...

Page 57: ...haESS APP click the Wi Fi Configuration button and enter the WiFi configuration interface Step 2 After that please check whether your mobile phone has connected to the system s hotspot Step 3 If your mobile phone hasn t connected to the system s hotspot please open the Wi Fi network list Please find the hotspot named by the product SN ...

Page 58: ... complete the WiFi configuration and submit If there is no network currently you can click Jump over to skip the WiFi configuration step and directly set the system parameters NOTE The system will not be able to connect to the Internet without WiFi configuration For setting the system basic parameters please refer to AlphaESS APP user guide on the official website 8 4 Safety Parameters Settings Pr...

Page 59: ...erent Volt Watt Volt Var settings All the country code and regional application standard are shown in Appendix 2 3 8 5 Earth Fault Alarm Please note the earth fault alarm will be automatically send over to the customer email address So please let the customer type in the most frequently used email address when register on Alpha Portal The example email will be like the following if the earth fault...

Page 60: ...and reliably 3 WiFi mounting The WiFi module is mounted correctly securely and reliably 4 Cable layout Cables are routed properly as required by the customer 5 Cable tie Cable ties are secured evenly and no burr exists 6 Grounding The ground cable is connected correctly securely and reliably 7 Switch and breakers status The PV switch and battery breakers and all the breakers connecting to the prod...

Page 61: ...etween the grid and the inverter Set the operating parameters through the APP Wait about 3 minutes for the inverter to enter the grid connected state and observe the indicators states on the display panel of the inverter At this time the following 4 LEDs SYSTEM BATTERY METER COM on the display panel is always on 3 Check the UPS state of the product Switch off the external AC breaker between the gr...

Page 62: ...s and operate the product 5 minutes after the power off Procedure 1 Long press the power button of battery pack for 6 seconds then switch off the battery breaker of battery pack 2 Switch off the battery breaker which is at the left bottom of the inverter 3 Switch off the PV switch at the left bottom of the inverter 4 Switch off the PV switch between the PV string and the inverter if there is any 5...

Page 63: ... deformed Once every 6 months Product running status 1 The inverter and battery pack operate with no abnormal sound 2 All parameters of the inverter and battery pack are correctly set Perform this check when the inverter and battery pack is running Once every 6 months Electrical connections 1 Cables are securely connected 2 Cables are intact and in particular the cable jackets touching the metalli...

Page 64: ...e inverter to see if the fault still exists If it still exists contact customer service 100008 GFCI_fault Restart the inverter to see if the fault still exists If it still ex ists contact service 100009 Leakage current test failure 100010 Grid_relay_fault 1 Confirm to install the inverter according to the manual 2 Restart the inverter to see if the fault still exists If it still exists contact ser...

Page 65: ...estart it If the fault still exists contact ser vice 100029 BAT1_charge_OCP 1 Try to reduce battery power 2 Restart the inverter to see if the fault still exists If it still exists contact service 100030 BAT1_discharge_OCP 100031 BAT2_charge_OCP 100032 BAT2_discharge_OCP 100033 BAT1_HW_OCP 100034 BAT2_HW_OCP 100035 INV_OTP 1 Try to lower the ambient temperature 2 Make sure that the inverter is ins...

Page 66: ...voltage 110002 output_overload_alarm Check whether the load exceeds 0 95 of the rated power 110003 abnormal_temperature_ sensor Restart the inverter to see if the fault still exists If it still ex ists contact service 110004 dc_power_alarm 1 Check whether the total power of the battery and PV is less than the load power 2 Restart the inverter to see if the fault still exists If it still exists con...

Page 67: ...r service 3 High temperature Stop discharging and charging until this code is eliminated and wait for the temperature to drop 4 Low temperature discharge Stop discharging until this code is eliminated and wait for the temperature to rise 5 Over current charge Wait for automated recovery If the problem is not recovery for a long time call for service 6 Over current discharge 8 Cell overvoltage 9 Ce...

Page 68: ... cable Error 09 SN missing Call for service Error 10 LMU disconnect master Reconnect the BMS communication cable Error 11 Software version inconsistent Call for service Error 12 Multi master Restart all batteries Error 13 MOS overtemperature Power off the battery and power on the battery after 30 minutes Error 14 Insulation fault Restart battery and in case the problem is not resolved call for ser...

Page 69: ...ery pack from the wall bracket Step 5 Remove the mounting bracket 11 2 Packing the Product If the original packaging is available put the battery pack or inverter inside it and then seal it using adhesive tape If the original packaging is not available put the battery pack or inverter inside a suitable cardboard box and seal it properly 11 3 Disposing of the Product If the battery pack or inverter...

Page 70: ...t Per MPPT 15 A 15 A Max Short Circuit Current Per MPPT 22 5 A 22 5 A MPPT Number 2 Max Input Strings Number Per MPPT 1 Battery Battery Type Li ion Battery Voltage Range 100 400 V Maximum Charging Power 6 kW 5 kW Maximum Charge Discharge Cur rent 40 A 40 A Communication CAN Output AC Back up Rated Output Power 6 kW 4 6 kW Max Apparent Output Power 6 kVA 4 6 kVA Back Up Switch Time 10 ms Rated Outp...

Page 71: ...tegory lll Efficiency Max Efficiency 97 EU Efficiency 96 2 Protection Anti Islanding Protection Integrated Insulation Resistor Detection Integrated Residual Current Monitoring Unit Integrated Output Over Current Protection Integrated Output Short Protection Integrated Output Overvoltage Protection Integrated DC Reverse Polarity Protection Integrated PV Overvoltage Protection Integrated Battery Rev...

Page 72: ...m SMILE BAT 8 2PH OUTDOOR SMILE BAT 8 2PH INDOOR Battery Type LFP LiFePO4 Weight 88 kg 72 kg Dimension W H D 580 820 213 mm 580 730 200 mm Ingress Protection IP65 IP21 Warranty 5 Year Product Warranty 10 Year Performance Warranty Energy Capacity 8 2 kWh Usable Capacity 7 8 kWh Depth of Discharge DoD 95 Nominal Voltage 256 V Operating Voltage Range 240 288 V Internal Resistance 90 mΩ Max Charging D...

Page 73: ...zz ___________________________________________________________________ Alpha ESS Co Ltd Page 73 of 75 Your Smart Energy Appendix A1 Communication Connection Figure Connect the CT Connect the meter ...

Page 74: ...afety Country Code Safety Code Country Remarks 1 VDE0126 France 2 VDE4105 Germany 3 AS4777 2 Australia Regional standards 4 C10 C11 Belgium 5 TOR Erzeuger Austria 6 CEI 0 21 Italy 7 NRS 097 2 1 South Africa 8 G98 G99 Britain 9 50Hz default 50Hz grid For 50Hz grid region 10 G98 G99 IE Ireland 11 EN50549 EU 12 NC Rfg Poland ...

Page 75: ...rgon Energy South Australia SA Power Networks New South Wales Ausgrid Endeavour Energy Essential Energy Western Australia Horizon Power Western Power Australian Capital Territory Evoenergy Northern Territory NT Power and Water Tasmania Tas Networks Choose the correspond Regional application Standard the power quality modes Volt var and Volt Watt will running automatically Only for Australia NOTICE...

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