Allworx
®
Verge™ IP Phone Series User Guide
Page 64
866.ALLWORX * +1 585 421 3850
Version: T Revised: February 14, 2019
To manage the Call Queues/ACD Queues recordings and schedules:
This option is only available to Allworx Users with recording manager permissions on Allworx systems.
1.
Log in to the Audio Message Center and press 9 on the numeric keypad.
3
(con’t)
• Select an option:
• If changing your default greeting, follow the prompts to record the greeting, and then select an option:
If the default caller voice mail options are not available, assist callers, mention in the voicemail greeting if
the caller should dial another number to speak to someone (* + <extension>).
Example
: When Mary is on
the road, she records her voicemail greeting: “Hi this is Mary. I am traveling today. If you need to speak to
someone immediately, please dial *100 now to reach Jack (or 0 for the operator), otherwise leave a
message at the beep.” Pause for 3 seconds, and end the greeting.
5
Change your PIN
• Users have an Allworx PIN and an Allworx password. The PIN is for Hot Desk logins, Message Center,
ACD Queues, and Reach application. The password is for logging into My Allworx Manager, Interact,
and the Allworx Admin page.
• Follow the prompts to enter and confirm a new PIN. Verify the PIN is at least 5 digits long.
#
Return to the previous menu.
*
Listen to the choices again.
Key Option
Key Option
Key Option
1
To change your default greeting
4
To prevent callers from leaving messages
2
To review it
#
To return to the previous menu
3
To delete it
*
Listen to these choices again
Key Option
Key Option
1
To save your <Presence> greeting
#
To quit without saving your greeting
2
To review your greeting
*
Listen to these choices again
3
To change your greeting
