Allworx Phone Model 9202E User Guide
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+1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Version J Updated: February 14, 2019
To manage voicemail messages:
Log in to the Audio Message Center and play the message. Select an option from the table below to
manage the voicemail. Options 1 and 9 are only available if an Allworx user left the voicemail message.
The Allworx system automatically saves the voicemail messages unless the user specifically chooses to
delete the message.
* +
<exte
nsion
>
Call any internal extension.
This option is not announced during the menu prompts.
If connected to voicemail, call another internal extension by dialing * + extension on the numeric keypad
or dial “0” for the operator. When dialing the new extension:
Example
: Mary calls John’s extension, but John’s voicemail answers. Mary decides she would rather talk
to Jim instead of leaving a voicemail. She dials *102 and immediately transfers to Jim’s extension.
Key
During
message
After
message Option
*1
1
Reply to this message
- internal recipients only.
• Enter an extension to forward the message. The Allworx system plays the selected
user’s number and name. Select one of the options:
• Record a message, and then press the # key when complete. Select one of the
following options:
*2
2
Forward this message
- internal recipients only. Follow the steps for
Reply to this
message
.
*3
3
Delete the message.
*4
4
Replay this message.
Key Option
• Outgoing message is playing The Allworx system places the call immediately.
• During or after leaving a
message
The Allworx system delivers the message, and then
transfers the caller to the dialed extension.
• <extension number> Enter another user’s extension for the voicemail message.
• 9
To send the message to all Allworx users on the system - if
enabled (Digits may vary per system. Please check phone
functions tab of the My Allworx Manager page or consult
the Allworx administrator.).
Key
Option
Key Option
1 or hang up Send the message
#
Cancel the message
2
Review the message
*
Hear these options again
3
Change the message
