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CUSTOMER SUPPORT
Should you need any assistance with your AT-2700 time clock, please contact Allied Time Customer
Support by phone 888-860-2535 or by email [email protected].
TROUBLESHOOTING/ERROR CODES
Error
Code
Error
Description
Resolution
0072 Duplicate Punch
This time card was already punched IN or OUT less than a minute ago.
Please allow a few extra minutes prior to punching again.
0021 Low Power
Insufficient Power Voltage. Please connect the time clock to the
proper Power Outlet.
0091 Motor Error
Check Motor Cable: call customer support at 888-860-2535
0092 Card Motor Error Unable to load Time Cards: call customer support at 888-860-2535
0093 Internal Error
Memory IC issue: call customer support at 888-860-2535
0094 Sensor Issue
Card Number not supported or Sensor not responding: call customer
support at 888-860-2535
0071
Wrong Side of
Time Card
Insert the time card to correct side.
