Chapter :
AT-iMG2400 Series Installation Guide
10
All installation methods shall be in accordance with national and local regulations and
practices. The wiring method should include the use of Listed wire/cable acceptable for
the application per the National Code, and should be one that an Authority Having
Jurisdiction (AHJ) can approve per the Code.
Per NEC section 800.90 all exposed cables, service wires, or drops when entering a
building must have primary over voltage protection if they are classified as exposed
plant.
All iMG products have surge protection built in to meet EN55024.
AT-iMG2400 series products meet NEBS GR1089 Section 4.12, 6KW Lightning
Protection on the AC interface, when used with the AT-iMG008 series UPS.
Allied Telesis does not warrant against lightening and/or power surges causing damage
to the iMG. Such damage will be the responsibility of the equipment owner.
Ground resistance from the building primary bonding point to earth should be less than
25 ohms.
If the distance between the iMG and the AC meter ground connection is greater than
12-16 feet (the length of the #6 solid copper wire, not the point to point distance), a
separate ground stake should be installed for the iMG ground connection. In this case, it
is imperative that the AT-iMG008/AT-iMG008NB UPS be used, as it will prevent any
ground loop currents from flowing between the iMG and the AC ground system.
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis technical support by going to the
Services section of the Allied Telesis web site at
. You can find links for the
following services on this page:
24/7 Online Support - Enter our interactive support center to search for answers to
your questions in our knowledge database, check support tickets, learn about Return
Merchandise Authorization (RMA), and contact Allied Telesis technical experts.
USA and EMEA phone support - Select the phone number that best fits your location
and customer type.
Hardware warranty information - Learn about Allied Telesis warranties and register
your product online.
Replacement Services - Submit an RMA request via our interactive support center.
Documentation - View the most recent installation guides, user guides, software release
notes, white papers and data sheets for your product.
Software Updates - Go to
http://www.alliedtelesis.com/support/software/restricted
download the latest software releases for your product. You must have an account to
access the restricted site.
For sales or corporate contact information, go to