ALLIANCE SWNNC2HP115TQ01, Original Instructions Manual

Page: 82 / 90

Error Codes
Following is a list of possible error codes for an electronic con-
trol. Errors beginning with
Ei
refer to external device Infra-red
communication errors. Errors beginning with
EC
refer to card
reader errors. All other errors refer to machine errors.
NOTE: Fatal Errors will show
oUt oF ordEr
along with
the error on the display.
Error Codes
Display Description Cause/Corrective Action
Ei01
Transmission Fail-
ure Communication failure. Re-aim external device and try again.
Ei02
Time-out Error Communication failure. Re-aim external device and try again.
Ei03
Invalid Command
Code Communication successful, but the command was not valid for this machine type, or
the control could not perform the command in its current mode of operation. Ensure
data is for current machine type and control is in correct mode.
Ei04
Expecting Upload
Request Communication failure. Re-aim external device and try again.
Ei05
Invalid or Out-of-
Range Data The value in at least one of the programming options is invalid or out of range. Re-
check the programming option’s value and try again.
Ei09
CRC-16 Error Communication failure. Re-aim external device and try again.
Ei0A
Framing Error Communication error. Re-aim external device and try again.
Ei0C
Time-out Excee-
ded Communication error. Re-aim external device and try again.
Ei0E
Encryption Error Communication error. Re-aim external device and try again. If the problem persists,
check that the security code is correct.
Ei0F
Infra-red Disabled Communication failure or infra-red is disabled. Manually enable infra-red on control
or re-aim external device and try again.
ECXX
Payment System
Error The Front-end control communicates with the Payment System in order to perform
vending transactions. If an error should occur, which, terminates communication dur-
ing a transaction, the LED Display will show
ECXX
for a control generated error,
where the
XX
represents an error code.
EC02
Time-out Error Communication failure. Try card again.
EC03
Invalid Command
Code Communication successful, but the command was not valid for this machine type, or
the control could not perform the command in its current mode of operation. Ensure
data is for current machine type and control is in correct mode.
EC05
Invalid or Out-of-
Range Data The value in at least one of the programming options is invalid or out of range. Re-
check the programming option’s value and try again.
Table continues...
Error Codes
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82 Part No. 204370ENR1