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Rockwell Automation Publication 20P-TG001C-EN-P - February 2018
41
Component Test Procedures
Chapter 2
Create a Fault Report
A Technical Support wizard is available in the DriveExecutive and Connected
Components Workbench software application. The wizard gathers
information about the hardware, firmware, non-default parameters, and the
fault and alarm queues, including time stamps. The logged data can be saved as
a text (.txt) file.
Complete fault reports are critical for analysis and repair of modules that are
returned to the factory. At a minimum, perform and record the following:
• Record the contents of the fault queue (faults and times of occurrence).
• Make a record of any burn marks on the printed circuit boards, cabling,
bus bars, and SCR modules.
• Make a record of any liquid and condensation marks on the printed
circuit boards, components, and mechanical parts.
• Make a record of the amount of dust and other additional particles on
the drive and drive components.
• Make a record of any mechanical damage to the drive and drive
components.
• Record the size and type of main fuses.
• Record any other important marks and damage.