Allen-Bradley 6181X-12TPW7DC, User Manual

Page: 49 / 68

Rockwell Automation Publication 6181X-UM001C-EN-P - July 2015 49
System Troubleshooting Chapter 5
• Is the BIOS properly configured? You can restore the default BIOS
settings by either of the following methods:
– Load system defaults as detailed in Load the System Defaults on
page 51 .
– Use the CMOS header to reset the BIOS (only in nonhazardous
applications) as detailed in
Clear the CMOS on page 51 .
Issues after Startup
• If an issue is intermittent, you can have a loose connection. Verify that the
following items are secure or properly installed:
– All connections to the computer including any add-in cards
– The memory modules
• Does your computer have a virus? Run an anti-virus software.
• Is the BIOS properly configured? To restore the default BIOS settings, see
Load the System Defaults on page 51 .
• If there is a flickering display or a locked computer, restart the computer as
specified in
Restart the Computer on page 33 . Although the computers
have a regulated and protected power supply, a transient voltage in the
power line or peripheral cable can cause errors.
• Is the drive firmly seated with its lock screw engaged and tight? Verify as
detailed in
Install a Card in the Solid-state Drive Bay on page 39 .
• Is the computer overheating? Verify the following:
– Any cooling method (such as heat sink and vents) is not blocked.
See
Clean the Heat Sink and Vent Holes on page 55 .
– There is proper clearance as detailed in Mounting Clearance
Requirements on page 22 .
– The air temperature is not exceeding its rated specification in
Table 5 on page 59 .
Issues Running New Software
• Does the software have a hardware requirement that is not present?
• Is the software an authorized copy? Some software does not work without
proper activation.
• Did the software install correctly? Reinstall the software.
• Are you following instructions provided with the software?