Allen-Bradley 2711P-B10C4A8, User Manual, Page: 172 / 188

172 Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017
Chapter 8 Troubleshooting
Access Maintenance
Operations The terminal typically launches the Windows desktop or a FactoryTalk View ME
application on startup. You can also start the system in Maintenance mode for
diagnostic and repair purposes.
Perform the maintenance operations in this order to diagnose and repair
operating problems with your terminal.
1. Safe mode - stops an application from starting automatically.
2. Reset terminal - removes user-installed applications, user-configuration
changes, and user-accessible data.
3. Restore factory defaults - returns the terminal to its original,
out-of-box state.
Table 86 - Maintenance Start-up Operations
Operation Description
None Exits Maintenance mode and continues with a normal restart.
Safe mode
Starts the system in Safe operating mode. This is a diagnostic mode
with reduced functionality that lets you recover from a software
anomaly. In Safe mode, you can repair offending applications or changes that caused
the anomaly.
Important: FactoryTalk View ME Station software does not run the HMI .mer
application on startup if one is loaded, but instead enters Configuration mode. The
HMI application runs the next time the system is reset.
Restore factory defaults Restores all storage media on the terminal to its initial factory default
state, including firmware, registry, file system, and configuration data.
Typically, this option is used to recover from a failed firmware upgrade.
Important: All storage media is returned to its original state when purchased. All
user-installed, firmware updates are removed.
See
Restore Factory Defaults on page 174 for details on how to perform a restore.
Reset terminal Restores all user-accessible storage and configuration data on the terminal to its
default state. The current firmware revision is retained.
Important: All storage media is returned to its original state when
purchased except for the firmware. The latest FactoryTalk View ME image is retained.
All user data changes or additions are lost.
Display resolution
(700 to 1500 terminals only) Sets the display resolution at startup. If the system can’t detect the resolution, you
can choose the appropriate resolution by terminal model.
• Auto - auto detects the display resolution.
• VGA - sets the resolution to 640x480x16 for the 700 and 1000 terminals.
• SVGA - sets the resolution to 800 x 600 x 16 for the 1250 terminals.
• XVGA - sets the resolution to 1024 x 768 x 16 for the 1500 terminal.
The 400 and 600 displays are 320x240 QVGA.