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Alcatel 1S 5028A, User Manual

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Alcatel 1S 5028A User Manual Download Page 1

For more information on how to use the phone, please go to 

www.alcatelmobile.com

 and download the 

complete user manual. Moreover, on the website, you can also find answers to frequently asked questions, 

upgrade the software via Mobile Upgrade, and so much more.

Summary of Contents for 1S 5028A

Page 1: ...w to use the phone please go to www alcatelmobile com and download the complete user manual Moreover on the website you can also find answers to frequently asked questions upgrade the software via Mobile Upgrade and so much more ...

Page 2: ...ice information Consulting FAQ Go to https www alcatelmobile com support Updating your phone s software Update through the System Update menu on your device To download the software update tool onto your PC go to https www alcatelmobile com support software drivers Finding your serial number or IMEI You can find your serial number or International Mobile Equipment Identity IMEI on the packaging ma...

Page 3: ...1 Google Assistant 90 8 12 Files 91 9 Settings 92 9 1 Network internet 92 9 2 Bluetooth device connection 97 9 3 Display 100 9 4 Home screen wallpapers 101 9 5 Sound 102 9 6 Advanced features 103 9 7 Smart Manager 104 9 8 Security 105 9 9 Location 106 9 10 Privacy 106 9 11 Apps 107 9 12 Storage 107 9 13 Accounts 107 9 14 Digital Wellbeing parental controls 108 9 15 Google 108 9 16 Accessibility 10...

Page 4: ...bited or restricted in certain areas CONDITIONS OF USE You are advised to switch off the phone from time to time to optimize its performance Remember to abide by local authority rules of mobile phone use on aircrafts PROTECT YOUR HEARING To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your phone near your ear while the loudspeak...

Page 5: ...model TCL Communication Ltd and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries Your phone should not be disposed of in a municipal waste Please check local regulations for disposal of electronic products Remember to make backup copies or keep a written record of all important information stored on your phone Some people may suffer epileptic seizur...

Page 6: ...empt to open the battery due to the risk of toxic fumes and burns Do not puncture disassemble or cause a short circuit in the battery Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60 C 140 F Batteries must be disposed of in accordance with locally applicable environmental regulations Only use the battery for the purpose for which it was designed Ne...

Page 7: ... your jurisdiction or your region has suitable recycling and collection facilities instead they are to be taken to collection points for them to be recycled In the United States you may learn more about CTIA s Recycling Program at http www gowirelessgogreen org CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS WARNING This...

Page 8: ...bands This device is complied with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528 The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines SAR information on this m...

Page 9: ...or help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For the receiver devices associated with the operation of a licensed radio service e g FM broadcast they bear the following statement For body worn operation the phone meets FCC RF exposure guidelines provided that it is used with a non metallic a...

Page 10: ...nnected to yours For products with Wi Fi features only connect to trusted Wi Fi networks Also when using your product as a hotspot where available use network security These precautions will help prevent unauthorized access to yourdevice Yourproduct can store personal information in various locations including a SIM card memory card and built in memory Be sure to remove or clear all personal infor...

Page 11: ...th evidence of your identity before we can act on your request Licenses microSD Logo is a trademark The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by TCL Communication Ltd and its affiliates is under licence Other trademarks and trade names are those of their respective owners Alcatel 5028A Bluetooth Declaration ID D048576 The Wi Fi Logo is a certifi...

Page 12: ...gtheFederalCommunications Commission FCC Requirements for Hearing Aid Compatibility with Wireless Devices When wireless devices are used near hearing devices such as hearing aids and cochlear implants users may detect a buzzing humming or whining noise Some hearing devices are more immune than others to this interference and wireless devices also vary in the amount of interference that they genera...

Page 13: ...or immunity to this type of interference Your hearing device manufacturer or hearing health professional may help you find results for your hearing device The more immune your hearing aid is the less likely you are to experience interference noise from wireless devices For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and o...

Page 14: ...be blocked preventing a third person from using it even with a different SIM card Disclaimer There may be certain differences between the user manual description and the phone s operation depending on the software release of your phone or specific carrier services TCL Communication Ltd shall not be held legally responsible for such differences if any nor for their potential consequences which resp...

Page 15: ...of an incoming call While using the Camera app press the Volume up or down key to take a photo or touch and hold to take several photos Double press the Power key to open the camera Convenient operations Back camera Back flash Fingerprint sensor Back button Touch to go back to the previous screen or close a dialog box options menu the Notification panel etc Home button From any application or scre...

Page 16: ...rms or notifications 1 2 Getting started 1 2 1 Setting up 1 Insert the pin into the hole and pull out the tray 2 Insert or remove your SIM card or microSD card 2 1 Your phone only supports nano SIM cards Do not attempt to insert other SIM types like mini and micro cards as these may cause damage to your phone ...

Page 17: ...ons when not in use reduce the backlight time etc 1 2 2 Powering on your phone Hold down the Power key until the phone powers on unlock your phone Swipe Pattern PIN Password Fingerprint or Face if necessary and confirm The Home screen is displayed 1 2 3 Powering off your phone Press and hold the Power key until options appear then select Power off 1 3 Home screen You can bring all the items applic...

Page 18: ...g press To enter the available options for an item long press the item For example select a contact in Contacts long press this contact an option list will appear Drag Long press an item and drag it to another location Slide Swipe Slide the screen to scroll up and down the applications images and web pages You can slide the screen horizontally too Flick Similar to swiping flicking is a lighter and...

Page 19: ... 1 3 2 Status bar From the Status bar you can view both phone status on the right side and notification information on the left side Swipe down the status bar to view notifications and swipe down again to enter the Quick settings panel Swipe up to close it Notification panel Swipe down the Status bar to open the Notification panel to read detailed information Clear all notifications ongoing notifi...

Page 20: ...screen and enter sleep mode to save power Go to Settings Display Sleep and select a screen timeout period You can also manually lock the screen by pressing the Power key once To unlock the phone screen Press the Power key once to light up the screen swipe up and unlock the screen with the method you have set Enter a Password to Unlock the Screen Once the screen is turned on swipe up from any posit...

Page 21: ... an item and drag it up to the top of the Remove icon then release Create folders To improve the organization of shortcuts or applications on the Home screen and the Favorites tray you can add them to a folder by stacking one item on top of another To rename a folder open it and touch the folder s title bar to input the new name Wallpaper customisation Long press an empty area on the Home screen t...

Page 22: ...nd touch to show this icon Using the settings menu From the app list touch Settings Sound to set the volume for media ringtones alarms etc 2 Text input 2 1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings System Languages input Virtual keyboard touch the keyboard you want to set up and a series of settings will become available Adjust the onscreen keyboard orientation Turn the...

Page 23: ... press to show input options 2 2 Text editing You can edit texts which you have entered Long press or double tap within the text that you want to edit Drag the tabs to change the area of the selected text The following options will appear Cut Copy Share and Select all If you have previously cut or copied any text touch the tab to show Paste which allows you then paste the text at the current locat...

Page 24: ...e contact 4 Show the dial pad 5 Favorites 6 Call the favorited number Long press to access voicemail Google Duo Enter the desired number from the dial pad and touch to place the call or select a contact from Contacts or Call logs by sliding or touching tabs and then make the call The number you entered can be saved to Contacts by touching the Create new item or Add to existing If you make a mistak...

Page 25: ...ecting a call When you receive a call Swipe right to answer the call Swipe left to reject the call Touch to reject the call by sending a preset message Touch to set a call back reminder 3 1 3 Calling your voicemail Your voicemail is provided by your network to avoid missing calls It works like an answering machine that you can consult at any time To access your voicemail long press If you receive ...

Page 26: ...h a new call send a message to the contact or number view detailed information of the call or clear the call 1 Depending on your network carrier End the current call Touch to add another call Display the dial pad Touch to hold the current call or open Contacts Touch once to activate the speaker during the current call Touch this icon again to deactivate the speaker Touch to record call Touch once ...

Page 27: ...wer 1 2 3 4 1 Display the contacts list option menu 2 Touch to search contacts 3 Open the Quick contact panel Long press to share or delete the selected contact 4 Add new contact Deleted contacts will also be removed from other applications on the phone or web the next time you synchronize your phone 3 3 2 Adding a contact Touch in the contact list to create a new contact You are required to enter...

Page 28: ...ontact details screen 1 Only phone contacts and account contacts can be added to favorites 3 3 3 Editing your contacts To edit contact information touch in the contact details screen When finished touch to save 3 3 4 Use Quick contact for Android Touch a contact to open the Quick contact panel for Android 3 2 1 1 Touch to make a call 2 Touch to send a message 3 Touch to make a video call The icons...

Page 29: ...s to display from the contacts list screen then you can choose which contacts to display Touch and then Settings Display options to sort the list by touching First name or Last name as well as viewing contact names by touching First name first or Last name first 3 3 7 Merging Separating contacts 1 To avoid duplication you can add any new contact information to existing contacts in a single action ...

Page 30: ...ith other account setups you need to enter detailed information like username password etc You can remove an account and all associated information from the phone Touch the account you want to delete touch REMOVE ACCOUNT to confirm Auto sync On the Accounts screen touch Automatically sync data When activated all changes to information on the phone or online will be automatically synchronized with ...

Page 31: ...t s phone number in the To bar Touch the Text message bar to enter the text of the message Touch to give access to your location send a voice message or attach files Touch to take a photo video or attach a photo video you have taken When finished touch to send the multimedia message 4 2 Manage messages When a message is received will appear on the Status bar as a notification Swipe down the Status...

Page 32: ... Power key once to light up the screen then swipe left on the camera icon in the lower right corner to open the camera Using shortcut key Simply double press the Power key to open the camera 1 6 9 11 8 3 4 5 2 7 10 12 1 Flash mode Touch to turn on off the camera flash WARNING Keep a safe distance when using the flash Do not point the flash toward people s or animals eyes 2 Scene detection 3 Take a...

Page 33: ...rks when you are logged in to your Google account Your phone must also be connected to a network Tap the Google Lens icon and it will start to try to identify what is in the photo While it is trying to figure out what is in the image dots will appear across the image After it has completed its work Google Lens will show you the results at the bottom of the screen To take a video Touch the right pa...

Page 34: ...smaller the aperture is the more blurry the background becomes WIDE Touch to turn on the wide angle function This allows you to shoot a wider area from within a shorter shooting distance PANO Touch to turn on the panorama function Touch the shutter button to start taking a panoramic photo and move the phone steadily along in the direction indicated by the onscreen line Once the slots are filled th...

Page 35: ...TER Touch to preview the viewfinder with live filter applied Touch any filter to apply it and return to the previous screen TIME LAPSE Capture a series of photos and convert them into a sped up time lapse video LIGHT TRACE Capture movement Capture light and Draw light allow you to take artistic photos of moving water light and people Settings Touch Camera MORE to access the Settings screen Adjust ...

Page 36: ...a shutter sound Reset settings Reset camera to factory default settings 5 2 Gallery Gallery acts as a media player for you to view photos and play videos It also automatically analyzes photos and organizes them into groups so that you can quickly locate the photos you need To view edit or share the photos videos touch Gallery from the Home screen 1 4 3 2 1 Tap to access more options 2 Explore Expl...

Page 37: ...to find more details Working with pictures and videos Gallery offers a wide range of editing features for photos and videos To edit a picture Find the picture you want to work on and tap the picture in the full screen view 4 1 2 3 5 1 Share 2 Edit 3 Favorites 4 Delete 5 More options such as Slideshow Set as Details Print etc Touch to edit ...

Page 38: ...Picture dehazing Crop Straighten Rotate Mirror or Draw the picture Adjust the picture color To edit a video Touch the video in the full screen view and touch Mute the saved video Drag the slider at both ends of the video crop area select the video you want to keep touch to preview Once done touch to save ...

Page 39: ...elete or recover pictures or videos Long press the picture s or Video s you want to delete touch DELETE Deleted items will be retained in the Trash album for 30 days after which they will be permanently deleted To permanently delete them within this period find the picture s or Video s in Trash and long press to delete To recover the picture s or Video s within this period long press the picture s...

Page 40: ...ngs While playing songs with Music the operation of pause play or skip is still available even if the screen is locked 6 Calendar Clock and Calculator 6 1 Calendar You can use Calendar to keep track of important meetings appointments etc To view the calendar and create events open Google apps folder from Home screen then touch Calendar 6 1 1 Multimode view You can display the Calendar by Schedule ...

Page 41: ...e to delete 6 1 4 Event reminder If a reminder is set for an event the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives Swipe down the Status bar to open the Notification panel and touch an event name to view the Calendar notification list Touch the Back button to keep the reminders pending in the Status bar and the Notification panel 6 2 Clock You...

Page 42: ...second number sequence Touch to start the countdown Pause play Reset 6 2 3 Stopwatch From the Clock screen touch Stopwatch Touch to start the Stopwatch 2 3 1 1 Reset 2 Pause play 3 Touch to show a list of records according to the updated time 6 2 4 Adjust Clock settings Touch and then Settings to access Clock and Alarms settings ...

Page 43: ...ch to delete digits one by one 7 Others 7 1 Kids Mode A parental control feature allows you to set restrictions on your child s usage time and access to specific apps Your child s happiness and safety is guaranteed with Kids Mode To access this menu swipe up the Home screen and tap Kids Mode 7 1 1 To use Kids Mode Set a password and confirm Set a security question in case you ever need to reset yo...

Page 44: ...ing etc 7 2 Support Center Support Center helps you to learn more about Hot FAQs operating instructions troubleshooting etc You can also feedback your comments to us through it 7 3 Other applications 1 The previous applications in this section are preinstalled on your phone To read a brief introduction of the preinstalled 3rd party applications refer to the leaflet provided with the phone To downl...

Page 45: ... 3 Maps Google Maps offers satellite imagery street maps 360 panoramic views of streets real time traffic conditions and route planning for traveling by foot car or public transportation By using this application you can find your own location search for a place and get suggested route planning for your trips 8 4 YouTube YouTube is an online video sharing application where users can upload view an...

Page 46: ... and backs up your photos and videos It also automatically analyzes photos and organizes them into groups so that you can quickly find the photos you need 8 10 Keep notes A note taking application developed by Google You can insert images lists and make voice recordings in your notes You can also set time or location based reminders for notes Google Keep allows you to categorise notes by labels an...

Page 47: ...be or other locations Videos pictures or audios you have captured other data transferred via Bluetooth USB cable etc 9 Settings To go to Settings swipe up from the Home screen or swipe left and then tap Settings You can also swipe down from the notification panel and touch 9 1 Network internet 9 1 1 Wi Fi You can connect to the internet when your phone is within range of a wireless network Wi Fi c...

Page 48: ... 9 1 3 Data usage The first time you turn on your phone with your SIM card inserted it will automatically configure your network service GPRS EDGE 3G or 4G If the network is not connected you can turn on cellular data in Settings Network internet Data usage Data saver By enabling Data saver you can reduce data usage by preventing some apps from sending or receiving data in the background Cellular ...

Page 49: ...s when not inside that network or when connected to a wireless network To add a VPN Touch Settings Network internet VPN and then touch On the screen that opens follow your network administrator s instructions to configure each component of the VPN settings Touch SAVE The VPN is added to the list on the VPN settings screen Before adding a VPN you should set a screen lock for your phone To connect t...

Page 50: ...u can go to www alcatelmobile com for more information about the Alcatel Bluetooth headset Turn on Your device name and other available devices will appear on screen To rename your device Touch Settings Bluetooth device connection Bluetooth Touch Device name Enter a name and touch RENAME to confirm To pair connect your phone with a Bluetooth device To exchange data with another device you need to ...

Page 51: ...nting to activate Print services You can select your Default print service or choose Add service 9 3 Display 9 3 1 Status bar with this menu you can set the style of the status bar select whether notification icons are folded and how the battery percentage is displayed 9 3 2 Notch display Turn on the notch for full screen apps to get the best experience on the phone 9 3 3 Full screen apps Most app...

Page 52: ...his menu set your home apps choose your favorite wallpapers and theme styles etc 9 5 Sound Use the Sound settings to configure many aspects of call ringtones music and other audio settings Also vibrate for calls Touch on to vibrate the phone for incoming calls Do Not Disturb preferences If you do not want to be disturbed by your phone or information ringtones during work or rest you can set the Do...

Page 53: ...ck calculator recorder etc in lock screen mode Swipe up to view shortcuts menus Gestures To set some gestures for convenient use such as flip to mute 3 fingers screenshot split screen etc One handed mode Reduce the display area of the screen and operate your phone with one hand Swipe left or right to enter one handed mode after turning on Switch Phone Switch Phone helps you to transfer content fro...

Page 54: ...ing face key Smart Lock Smart Lock keeps your device unlocked when it s safe with you and locked when it detects that it s been put down Apps lock Apps lock can effectively protect your privacy by locking some apps with a pattern or fingerprint Go to Settings Security Apps lock to set the lock format lock time and choose the apps you want to lock Others You can also set Emergency service SIM card ...

Page 55: ...r all applications can synchronized user data automatically Touch Add account to add an account for the selected app 9 14 Digital Wellbeing parental controls In this menu you can find how much time you have spent on the phone and even on each app You can customize the time limit for using the phone so that have a healthy and balanced life In addition parents are able to restrict their children s u...

Page 56: ...he settings and data you ve backed up will be restored onto the new phone when you sign in with your Google account 9 17 6 Developer options To enable this function go to Settings System About phone then touch Build number 7 times Now Developer options is available The developer options contain settings that are useful for developing Android applications 9 17 7 Reset Tap to reset all network setti...

Page 57: ...when that s finished your phone will have the latest version of the software During FOTA downloading or updating to avoid errors in locating the correct update packages do not change your default storage location 11 Accessories Standard accessories 1 Charger 2 USB Cable 3 LCD sticker 4 SIM card pin 5 Quick Start Guide 6 Product safety information leaflet Accessories depend on country Only use the ...

Page 58: ... after purchase and for approximately 200 more recharges If the defect is confirmed your phone or part thereof will be either replaced or repaired as appropriate Repaired phones and accessories are entitled to a one 1 month warranty for the same defect Repair or replacement may be carried out using reconditioned components offering equivalent functionality This warranty covers the cost of parts an...

Page 59: ...ding limitations or exclusions may not apply to you 13 Troubleshooting Before contacting the service center here are some instructions to help you troubleshoot your device For optimal operation fully charge the battery To improve the phone s performance remove unnecessary files or apps on your phone Update your phone s software via the System Update Alternatively you can touch Settings System Syst...

Page 60: ...hile the screen is unlocked Check the battery charge level If it still doesn t work reset the phone or update software My phone can t charge properly Make sure that you are using the Alcatel charger that comes with the phone Make sure that your battery is not completely discharged if the battery power has been empty for a long time it may take around 20 minutes to display the battery charging indi...

Page 61: ...e that your phone is switched on and connected to a network check for overloaded or unavailable network Check your subscription status with your carrier credit SIM card validity etc Make sure that you have not forwarded incoming calls Make sure that you have not barred certain calls Make sure that your phone is not in airplane mode The caller s name number doesn t appear when a call is received Ch...

Page 62: ...be full Contact your network carrier to check service availability and MMS parameters Verify the server center number or your MMS profile with your carrier The server center may be swamped Try again later SIM card PIN locked Contact your network carrier to obtain the PUK Personal Unblocking Key code I can t connect my phone to my computer Check to make sure the USB port is not broken If it s not w...

Page 63: ... internet surfing or running other complex applications This heating is a normal consequence of the CPU handling excessive data Ending the above actions will make your phone return to normal temperature After a factory data reset is performed I can t use my phone without entering Google account credentials After a reset is performed you must enter the original Google account credentials that were ...

Page 64: ... 4 5 8 2100 1900 1700 850 900 LTE B2 3 4 5 7 8 13 17 28 66 1900 1800 1700 850 2600 900 700 700 700 1700 Band frequency and data speed depend on carrier GPS BDS GPS Glonass Galileo with A GPS Connectivity Bluetooth BT5 0 Wi Fi 802 11b g n 3 5 mm audio jack Micro USB Camera Back camera 13M AF 5M FF UW Depth 2M FF Macro Front camera 5 megapixel Audio supported formats AAC AMR AWB MP3 AAC Vorbis FLAC ...

Page 65: ...ilability of microSD card depends on market Note Specifications are subject to change without prior notice 1 The original battery has undergone rigorous safety inspections to meet qualification standards the use of non original batteries may be dangerous English CJA2EG2ALAAA ...

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