8018 DeskPhone
8AL90331ENAAed01
3 /
46
1
GETTING TO KNOW YOUR TELEPHONE
............................................................................................ 6
1.1
8018
D
ESK
P
HONE
....................................................................................................................................... 6
1.2
D
ESCRIPTION OF THE CONNECTORS
.................................................................................................................. 6
1.3
W
ELCOME SCREENS
...................................................................................................................................... 7
1.4
N
AVIGATION
.............................................................................................................................................. 7
1.5
C
HANGING OR UPDATING THE PHONE LABEL
....................................................................................................... 8
1.6
S
TATUS ICONS
/
C
ALL ICONS
........................................................................................................................... 8
1.7
F
EATURES KEYS
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1.8
P
REPROGRAMMED KEYS
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1.9
A
LPHABETIC KEYBOARD
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1.10
C
ALL MANAGEMENT SCREEN
....................................................................................................................... 10
2
USING YOUR TELEPHONE
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2.1
M
ESSAGING PORTAL
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2.2
C
ONSULTING THE CALL LOG
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2.3
M
AKING A CALL
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2.4
R
ECEIVING A CALL
...................................................................................................................................... 14
2.5
U
SING THE TELEPHONE IN
'H
ANDS FREE
'
MODE
................................................................................................. 14
2.6
A
CTIVATING THE LOUDSPEAKER DURING A CONVERSATION
(
HANDSET LIFTED
)-L
OUDSPEAKER
. ...................................... 14
2.7
C
ALLING A CONTACT USING THE SEARCH BY NAME FEATURE
.................................................................................. 15
2.8
M
AKE CALLS VIA YOUR PROGRAMMED CALL KEYS
.............................................................................................. 15
2.9
F
ILTERING CALLS USING THE VOICE MAILBOX
..................................................................................................... 16
2.10
R
EDIALING
............................................................................................................................................. 16
2.11
R
EQUESTING AUTOMATIC CALLBACK IF INTERNAL NUMBER IS BUSY
....................................................................... 16
2.12
C
ANCELLING AN AUTOMATIC CALLBACK
......................................................................................................... 16
2.13
R
ECEIVING INTERCOM CALLS
....................................................................................................................... 17
2.14
S
ENDING
DTMF
SIGNALS
.......................................................................................................................... 17
2.15
M
UTE
,
SO THAT YOUR CALLER CANNOT HEAR YOU
............................................................................................ 17
2.16
S
ENDING AN INSTANT MESSAGE TO A CONTACT
............................................................................................... 18
2.17
A
NSWERING WITH AN INSTANT MESSAGE
...................................................................................................... 19
2.18
C
ONSULTING INSTANT MESSAGES
................................................................................................................. 20
3
DURING A CONVERSATION
............................................................................................................... 21
3.1
M
AKING A SECOND CALL DURING A CONVERSATION
........................................................................................... 21
3.2
A
NSWERING A SECOND CALL DURING A CONVERSATION
...................................................................................... 22
3.3
S
WITCHING BETWEEN CALLS
(B
ROKER CALL
) ..................................................................................................... 22
3.4
T
RANSFERRING A CALL
................................................................................................................................ 22
3.5
T
RANSFER A CALL TO A VOICE MAIL
................................................................................................................ 23
3.6
T
HREE
-
WAY CONFERENCE WITH INTERNAL AND
/
OR EXTERNAL CALLERS
(
CONFERENCE
) ............................................... 23
3.7
P
LACING A CALL ON HOLD
(
HOLD
) .................................................................................................................. 23
3.8
P
LACING AN OUTSIDE CALL ON HOLD
(
PARKING
) ................................................................................................ 24
3.9
I
NTRUSION INTO AN INTERNAL CONVERSATION
................................................................................................. 24
3.10
S
TORE A NUMBER
.................................................................................................................................... 24
3.11
A
DJUST AUDIO VOLUME
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