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8018 DeskPhone
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2.16 Sending an instant message to a contact
123<>abc
Use the alpha-numeric keyboard key to switch between the numeric and alphabetic keyboard.
You can send an instant message to a contact by entering either their phone number or their name.
Sending an instant message using the search by name feature
Access the messaging portal (Enter your password if required).
SendIM
123<>abc
Enter the first letters of the name.
When entering the name you can extend the search by adding the first letters of the first name
after entering the '#' symbol or pressing:
1stname.
Start the search.
A list of matching names is displayed on the screen. Each contact is displayed with their name
and company phone number.
Press the softkey associated with the contact name:
The contact card opens and displays information about the contact: last name and first name,
several phone numbers (Office, mobile, home), email address, instant message address and the
company name.
Scroll through the screen with the up and down navigation keys and position the cursor on the
instant message address.
Access instant message writing mode.
123<>abc
Write the instant message to send.
Send the instant message.
Sending an instant message using the phone number
Access the messaging portal (Enter your password if required).
SendIM
Enter your contact's phone number.
Access instant message writing mode.
123<>abc
Write the instant message to send.
Send the instant message.
Status of the instant messages
Once the instant message has been sent, the message is stored in the 'Sent' tab of the instant message
feature in the messaging portal. The status of the message is as follows:
Instant message has been sent but not yet delivered.
Instant message has been delivered.
Instant message has been read.