Alcatel-Lucent OmniTouch Contact Center, Phone Manual, Page: 30 / 52

___change-end___
After a time-out, the set returns to the "idle" state.
3.10 Headset Function
Role: This function is used to validate the use of a headset on your set if authorized.
Procedure: Press the "Headset" programmable key, the icon associated with this key
becomes
.
The "Secret/Int" fixed key is used to validate or not automatic answer.
The icon associated with the "Secret/Int" fixed key is:
The function is not valid and your set is idle
Press the "Hands free" key to take the call
The function is valid and your set is idle
When a call arrives on your set, you hear successive beeps in the headset
and the call is connected automatically
The icon associated with the "Headset" softkey glows steadily
To release the communication, press the fixed key.
3.11 Pilot General Forwarding
3.11.1 Activating General Forwarding
Role: This function is used to activate/deactivate the general forwarding of a specific pilot or
the pilot of your choice.
The general forwarding procedure is only applicable to a pilot. All the calls coming on this pilot
are treated by the general forwarding system (a vocal guide, a phone number or a call
distribution rule).
a. General forwarding using the programmable key without a specific pilot number
Prerequisites: This function is available if the set has the "Fwd" programmable key.
Procedure: To activate pilot general forwarding:
1. Press the "Fwd" programmable key.
The following screen is displayed:
___change-begin___
Chapter
3
*
3-12
!" #$