Alcatel-Lucent OmniTouch Contact Center, Phone Manual, Page: 22 / 52

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The symbol is displayed next to the "Unavbl" softkey.
To exit from the "Unavailable" state and return to the previous state, press the
softkey.
3.5 Manual Wrap-Up
Role: This function lets you carry out non telephone operations without being available for
calls.
Prerequisites: This function is accessible if your set is in "Idle" or "Pause between calls"
states.
Procedure:
- The set is in Idle state.
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1. Press the "WrapUp" softkey.
The following screen is displayed:
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The "WrapUp" softkey is flashing.
2. To exit from the "WrapUp" state and come back to the idle state, press the
softkey or wait for the end of the "WrapUp" timer.
- The set is in Pause state.
Chapter
3
*
3-4
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