Alcatel-Lucent OmniTouch 8 Series, Phone Manual, Page: 33 / 64

2. To have the list of all the skills, press the "Visualization" softkey. For example, the
following screen is displayed:
___change-begin___
___change-end___
This screen displays the agent skills. Each skill consists of:
a. The activation state of the skill. A checked box indicates that the skill is activated
b. The skill number
c. The skill name
3. To activate or deactivate a skill, press the softkey in front of the target skill. The check
box indicates skill activation.
___change-begin___
___change-end___
4. Repeat step 3. to activate or deactivate the other agent skills.
5. Press to return to the ACR management menu.
3.9.2 Activating/Deactivating of all the Skills
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