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TROUBLESHOOTING
Problem
A white image appears at
night.
Memory card error.
Wrong data and time are
shown.
Possible Solution
The camera’s infrared LEDs shine invisible light that
reflects off of surfaces such as glass and will cause white
light. Place the camera on the other side of the window
to improve the night vision or place it in a well-lit area
(recommend to install a security lamp to improve lighting).
Make sure the microSD card is correctly inserted in the
camera and formatted.
Make sure you are using Class 10 rated memory card.
Wrong date and/or time will result in unexpected record
schedule.
Make sure you’ve selected the correct time zone.
Confirm the system date/time of the mobile device to
ensure correct operation.
Clock will set itself when connected to the internet. Make
sure the system is connected properly to the internet.
You may use your mobile device to access the system to
see if remote view is functioning properly.
Press and hold the Reset button on the power cable for 5 seconds and the system will
start the reset process. The system will restore to factory default and you may start the
Wi-Fi setup.
Factory Default/Reset
Please go to
www.ALCWireless.com/support
for the latest firmware and installation
procedures.
Upgrading the Firmware
Summary of Contents for SIGHT HD AWF50
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