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Akuvox C313W-2, Manual

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C313W-2 

Indoor Monitor Administrator Guide

AKUVOX SMART INTERCOM www.akuvox.com

98

20.2. PCAP for Debugging

PCAP in Akuvox indoor monitor is used to capture the data package going in

and out of the devices for debugging and troubleshooting purpose. You can

set up the PCAP on the device web

Upgrade > Advanced > PCAP

interface

properly before using it.

Parameter Set-up:

Specific Port

: select the specific ports from 1-65535 so that only the dat

a packet from the specific port can be captured. You can leave the field bl

ank by default.

PCAP

: click

Start

tab and

Stop

tab to capture a certain range of data pack

ets before clicking

Export

tab to export the data packets to you Local PC.

PCAP Auto Refresh

: select “

Enable

” or “

Disable

” to turn on or turn off the

PCAP auto fresh function. If you set it as “

Enable

” then the PCAP will

continue to capture data packet even after the data packets reached its

50M maximum in capacity. If you set it as “

Disable

” the PCAP will stop

data packet capturing when the data packet captured reaches the

maximum capturing capacity of 1MB.

Summary of Contents for C313W-2

Page 1: ...istrators who need to properly configure the indoor monitor This manual applies to the 212 30 6 40 version and it provides all the configurations for the functions and features of the C313W 2 indoor monitor Please visit the Akuvox website or consult technical support for any new information or the latest firmware ...

Page 2: ...in order to prevent the persons from injury Caution Always abide by this information in order to prevent the damages to the device Note Informative information and advice from the efficient use of the device Tip Useful information for the quick and efficient use of the device ...

Page 3: ...Related Documentation You are advised to refer to the related documents for more technical information via the link below http knowledge akuvox com ...

Page 4: ...erference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receivi...

Page 5: ...on the Device Web Interface 14 5 2 2 2 Daylight Saving Time Setting 15 6 Screen Display Configuration 17 6 1 Screen Display setting on the Device 17 6 2 Screen Display Setting on the Web Interface 18 6 3 Screensaver Configuration 18 6 4 Upload Device Booting Image 20 6 5 Upload Web interface logo 20 6 6 Icon Screen Display Configuration 21 7 Sound and Volume Configuration 24 7 1 Volume Configurati...

Page 6: ... 9 1 Call Auto answer Configuration 46 10 9 2 Auto answer Allow List setting 46 10 10 Intercom Call Configuration 48 10 11 SIP Hacking Protection 48 10 12 Emergency Call Setting 49 10 12 1 SOS icon Display 49 10 12 2 SOS Number Settings on web Interface 50 10 12 3 SOS Number Settings on device 50 10 13 Multicast Configuration 51 10 14 Call Forwarding Setting 52 10 14 1 Call Forwarding Configuratio...

Page 7: ...ut Setting 78 14 Door Access Control Configuration 79 14 1 Relay Switch Setting 79 14 1 1 Local Relay Setting 79 14 1 2 Remote Relay Switch Setting 79 14 2 Web Relay Setting 80 14 3 Door Unlock Configuration 81 14 3 1 Door Unlock by DTMF Code 81 14 3 2 Door Unlock via HTTP Command 82 14 3 3 Unlock by Icon Button 83 15 Device Integration with Third Party Device 85 15 1 Lift Control 85 15 1 1 Config...

Page 8: ...d 99 22 System Reboot Reset 101 22 1 Reboot 101 22 1 1 Reboot on the Device 101 22 1 2 Reboot on the Web Interface 101 22 2 Reset 102 22 2 1 Reset on the Device 102 22 2 2 Reset on the Web Interface 103 23 Abbreviations 104 24 Contact US 107 ...

Page 9: ...or audio video communication unlocking and monitoring Residents can communicate with visitors via audio video call and it supports unlocking the door remotely It is more convenient and safer for residents to check the visitor s identity through its video preview function C313W 2 are often applied to scenarios such as villas apartments and buildings ...

Page 10: ...C313W 2 Indoor Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 2 2 Change Log The change log will be updated here along with the changes in the new software version ...

Page 11: ...vers Firmware upgrade device reset reboot configuration file auto provisioning PCAP Security This section is for password modification account status session time out configuration as well as service location switching Settings This section is including the RTSPD voice assistance setup Arming This section covers the configuration including arming zone setting arming mode disarm code and alarm acti...

Page 12: ...the door access intercom monitoring alarm etc It is a convenient tool for property managers to manage operate and maintain the community Tool selection Akuvox has many configuration tools for you to set up devices more conveniently Here we list some common tools please contact your administrator to get the tool if you need them 1 SDMC SDMC is suitable for the management of Akuvox devices in large ...

Page 13: ...accessed on the device directly or on the device web interface 4 1 Device Start up Selection When you first start up C313W 2 indoor monitor you need to perform start up initialization which include a series of settings such as language time zone networking method and network connection mode You can also set time language and network related setting later ...

Page 14: ...ice will work as a master device for a house the other 2 Wire Intercoms will connect with the master device and get the network from the master device Slave Mode If Slave is selected the device will word as the sub device for a house and get the network from the master device 4 2 Device Home Screen Type Selection Akuvox indoor monitor supports two different home screen display mode Call list Mode ...

Page 15: ... INTERCOM www akuvox com 7 4 3 Accessing the Device Setting on the Device 4 3 1 Accessing Device Basic Setting You can access the device s basic setting and advance setting where you can configure different types of functions as needed To access the device basic setting by pressing More Settings ...

Page 16: ...then press Advance icon Press password 123456 by default to enter the advanced setting 4 4 Access the Device Setting on the Web Interface You can also enter the device IP address on the web browser in order to log in the device web interface by user name and password admin admin where you can configure and adjust parameter etc ...

Page 17: ... www akuvox com 9 Tip You can also obtain the device IP address using the Akuvox IP scanner to log in the device web interface Please refer to the URL below for the IP scanner application instruction http wiki akuvox com doku php id tool ip_scanner s ip s sca nner ...

Page 18: ...Administrator Guide AKUVOX SMART INTERCOM www akuvox com 10 Note Google Chrome browser is strongly recommended The Initial user name and password are admin and please be case sensitive to the user names and passwords entered ...

Page 19: ...an do it later if needed And the language can either be set up directly on the device or on the device web interface according to your preference 5 1 1 Language Setting on the Device Language setting can be configured on the device and on the device web interface that allows you to select or change the language for screen display to your preference To configure the language display on the device S...

Page 20: ...e device web Phone Time Lang interface You can either setup the device display language or device web interface language on device web 5 2 Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone date and time format etc 5 2 1 Time Setting on the Device To set up time setting on the device More Setting Time screen ...

Page 21: ...t which allows the date time to be automatically set up and synchronized with the default time zone and the NTP server Network Time Protocol You can also set it up manually by ticking the check box and then enter the time and date you want and press the Save tab to save the setting Set Date Enter the date when it is in manual mode ...

Page 22: ...elect 12 hour or 24 hour time format as you like Note When the NTP toggle switch is toggled off then parameters related to NTP server will become non editable And when the switch is toggled on then time and date will be denied editing 5 2 2 Time Setting on the Device Web Interface 5 2 2 1 Time Setting on the Device Web Interface Time setting on the web Phone Time interface also allows you to set u...

Page 23: ...TERCOM www akuvox com 15 5 2 2 2 Daylight Saving Time Setting In addition to time settings you can also configure daylight saving time on the same interface Modify the time parameters to achieve longer evening or day time especially in summer Parameter Set up ...

Page 24: ... can also configure to make C313W 2to adjust the daylight saving time automatically Offset To set the offset value it is 60 mintues as default setting the clocks an hour ahead of the standard time By Date To set the date schedule for daylight saving time By Week To set the schedule for daylight saving time according to the week and month ...

Page 25: ...atures of the screen display in terms of brightness and screen saver etc You can do this configuration on device More Setting Display screen Parameter Set up Brightness press on the brightness setting and move the yellow dots to adjust the screen brightness The default brightness is 5 Screen Saver tick the square box to enable the screen saver function Sleep set the timing for the device screen to...

Page 26: ... are required to enter the system code to unlock the screen or you can unlock the screen by facial recognition 6 2 Screen Display Setting on the Web Interface C313W 2 indoor monitor allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference 6 3 Screensaver Configuration You can upload screen saver pictures to ...

Page 27: ...ription 1 SDMC Pictures Display pictures from SDMC as the screen saver 2 Local Pictures Display picture uploaded to the indoor monitor as the screen saver 3 SDMC Loca l Pictures Display pictures from SDMC and the indoor monitor in rotation as the screen saver Note The previous pictures with a specific ID order will be overwritten when repetitive designation of pictures to the same ID order occurre...

Page 28: ...oad the booting image to be displayed during the device s booting process if needed on device web interface Phone Album Logo Note The pictures uploaded should be in png or zip format 6 5 Upload Web interface logo You can upload the logo image to be displayed on web interface if needed on device web interface Phone Album Logo ...

Page 29: ...t with 50k maximum 6 6 Icon Screen Display Configuration C313W 2 indoor monitor allow you to customize icon display on the home screen and More screen for the convenience of your operation on device web Phone Key Display interface This article helps you to set up the icon display properly on the screens according to your preference ...

Page 30: ...ptions DND Message Contact Call Display Status Setting Sound Arming SOS Relay Lift Smart Living Unlock N A is selected the icon display in the corresponding area will disappear Label click to rename the icon if need while DND icon can not be renamed Note You can configure 2 icons in area 1 and 2 or toggle whether to display area 3 4 5 and 6 ...

Page 31: ...C313W 2Indoor Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 23 Note You can configure 8 icons on the More screen ...

Page 32: ...ranging from Mic volume Ring volume Talk volume Tone volume and Media volume You can configure them on the device directly or on the web interface 7 1 Volume Configuration 7 1 1 Configure Volume on the Device To set up the volumes on the device screen More Setting Sound Parameter Set up Ring tones select ringtone for incoming calls Door Unit Ring tones To set ring tone when receiving calls from Ak...

Page 33: ...reen 7 1 2 Configure Volume on the Web Interface You can configure the tones and customize your doorbell sound by uploading the audio file to your preference on device web interface Phone Ringtones Parameter Set up Upload To choose the suitable sound file from the local folder Ringtones To set ring tone for incoming calls Door Unit Ring Tones To set ring tone when receiving calls from Akuvox door ...

Page 34: ...ou can configure the contacts list in terms of adding and modifying contact groups or contacts on the device More Contacts directly 8 1 1 Add Contacts Parameter Set up Contact Name enter the name and save Number enter the IP or SIP number to save Ring Tone Select ring tone for this contact Group select Default or any other groups that have been created ...

Page 35: ...ox com 27 Account select which account to use to dial out Account 1 or Account 2 8 1 2 Edit Contacts Select the exiting contact and click Edit to modify 8 1 3 Blocklist Settings on the Device you can choose from the contact list the contact you want to add to the block list ...

Page 36: ...ontacts regardless of whether it is on the All Contacts screen or the Blocklist screen 8 2 Phone Book Configuration on the Web Interface 8 2 1 Contact Configuration To conduct contact configuration on web Contacts Local Contacts interface The new contact will be shown in the below list after it is added ...

Page 37: ...er the contact name to be saved Number enter the contact number SIP or IP number to be saved Group select Default or Blocklist group Account select Account1 or Account2 8 2 2 Contact Management You can search display edit and delete the contacts in your contacts list on web Contacts Local Contacts interface ...

Page 38: ...n dial out a number using the contact phone number on web Contacts Local Contacts interface 8 2 3 Block List Setting on the Web Interface You can set the blocklist directly in the contact list on the web Contacts Local Contacts Local Contacts List interface or set it when editing a contact ...

Page 39: ...he contact 8 2 4 Contact Display You can configure the contact display order and control whether to display the discovery device on the device Parameters Set up Contacts Sort By There are three modes Default ASCII code and Created time mode for showing the contact list Show Local Contacts Only if enable the function the contact on device will only show local phonebook the contact for discovery mod...

Page 40: ...nd Export on the Web Interface When the contact becomes so many that you can not afford to manage each contact one by one manually you can import and export the contacts in batch on the device web Contacts Local Contacts interface Note The contact file can only be imported or exported in xml or csv format ...

Page 41: ...e device either on the device or on the device web interface 9 1 1 Configuring Network Connection on the Device To check and configure the network connection on the device screen More Setting Advance Network Parameter Set up Type select the DHCP mode or Static mode DHCP mode is the default network connection If the DHCP mode is selected then the door phone will be assigned by the DHCP server with ...

Page 42: ...ss of the default gateway LAN DNS 1 2 set up preferred or alternate DNS Server Domain Name Server according to your actual network environment Preferred DNS server is the primary DNS server address while the alternate DNS server is the secondary server address and the door phone will connect to the alternate server when the primary DNS server is unavailable Note You can press System Info icon and ...

Page 43: ...c IP mode is selected then the IP address subnet mask default gateway and DNS servers address have to be manually configured according to your actual network environment IP Address set up the IP address if the static IP mode is selected Subnet Mask set up the subnet mask according to your actual network environment Default Gateway set up the gateway on default gateway according to the IP address o...

Page 44: ...ual device connection with a specific server in the network such as SDMC or Cloud and None None is the default factory setting indicating the device is not in any server type therefore you are allowed to choose Cloud SDMC in discovery mode Discovery Mode to turn on the discovery mode of the device so that it can be discovered by other devices in the network and disable if you want to conceal the d...

Page 45: ...l hosts to have registered Internet addresses It is a way to translate the internal private network IP address into a legal network IP address technology To set up NAT you can do it on web Account Advanced NAT interface Parameter Set up RPort check the RPort when the SIP server is in WAN Wide Area Network 9 4 Device Wi Fi Setting In addition to wired connection the device also supports Wi Fi conne...

Page 46: ...share the same logical IP domain To be specify the purpose of VLAN is to separate layer 2 broadcast domain Within trunk links the tagged packet will only be send to those ports with same VLAN ID This is usually achieved by switch or router To configure VLAN function on the device web interface Network Advanced VLAN Setting Parameter Set up VLAN Enable or Disable VLAN function Priority VLAN Priorit...

Page 47: ...Guide AKUVOX SMART INTERCOM www akuvox com 39 containing the specified VLAN ID VID Packets containing the specified VID are marked with the priority level configured for the VID classifier VLAN ID Set the same VLAN ID as Switch or Router ...

Page 48: ...ple if you do not allow direct IP call to be made on the device you can untick the check box to terminate the function Direct IP Call Port the direct IP Call Port is 5060 by default with the port range from 1 65535 And you enter any values within the range other than the 5060 you are required to check if the value entered is consistent with the corresponding value on the device you wish to establi...

Page 49: ...u can switch between the two SIP accounts The SIP account can be configured on the device and on the device interface To configure the SIP account on the device screen More Setting Advance SIP Account The parameter settings for SIP account registration can be configured on the Account setting screen and they can also be configured on the device web interface To perform the SIP account setting on t...

Page 50: ...wn on the device being called to Register Name enter the SIP account register Name obtained from the SIP account administrator Username enter the user name obtained from SIP account administrator Password enter the password obtained from the SIP server 10 4 SIP Server Configuration SIP server can be set up for device in order to achieve call session through SIP server between intercom devices To p...

Page 51: ...ted SIP server in order to establish call session via port based data transmission To configure outbound Proxy server on Account Basic Outbound Proxy Server interface Parameter Set up Outbound Enable enable or disable to turn on or turn off the outbound proxy server Preferred Outbound Proxy Server enter the SIP address of the outbound proxy server Preferred Outbound Proxy Port enter the Port numbe...

Page 52: ... Set up DND check Whole Day or Schedule to enable the DND function DND function is disabled by default Schedule enable DND schedule for your indoor monitor To configure a specific time to enable DND feature If you choose Schedule for DND the Whole Day tab is available DND Start Time the start time for DND schedule DND End Time the end time for DND schedule 10 7 Device Local RTP configuration For t...

Page 53: ...User Datagram Protocol TCP Transmission Control Protocol TLS Transport Layer Security and DNS SRV In the meantime you can also identify the server from which the data come from To do this configuration on web Account Basic Transport Type interface Parameter Set up UDP select UDP for unreliable but very efficient transport layer protocol UDP is the default transport protocol TCP select TCP for Reli...

Page 54: ...led To enable or disable on webAccount Advanced Call Auto Answer interface And set up the corresponding auto answer parameters on web Phone Call Feature Others interface Parameter Set up Auto Answer turn on the the Auto Answer function by ticking the square box 10 9 2 Auto answer Allow List setting Auto answered can only be applicable to the SIP or IP numbers that are already added in the auto ans...

Page 55: ...d to or exported out of the indoor monitor in batch on web Phone Call Feature Import Export interface Note SIP IP number files to be imported or exported must be in either xml or csv format SIP IP number must be set up in the phone book of the indoor monitor before they can be valid for the auto answer function ...

Page 56: ...t up Intercom Preview select enable to enable the incoming call preview function 10 11 SIP Hacking Protection Internet phone eavesdropping is a kind of network attack which aims to eavesdrop on the communication sessions of others in an unauthorized way Attackers can use this malicious activity to capture and read content containing sensitive and confidential information SIP hacking prevents SIP c...

Page 57: ...P call not IP call 10 12 Emergency Call Setting Emergency call is used to call out three emergency contacts when you are in urgent status Especially for the elders and children Press SOS key the phone will automatically initiate the target SOS numbers 10 12 1 SOS icon Display To display SOS softkey on web Phone Key Display interface The icon will show in the main interface or more interface after ...

Page 58: ...SOS display key shall be set on the web manually indoor monitors will call out the number in order Call Timeout set up the timeout for each number Once users call out if the other side will not answer within the timeout indoor monitors will continue to call the next number Loop Times to set up number of calls 10 12 3 SOS Number Settings on device In addition to configure SOS number on device web i...

Page 59: ...door Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 51 10 13 Multicast Configuration C313W 2allows you to conduct one to many broadcasting via multicastfunction on web Phone Multicast interface ...

Page 60: ...ish multicast calls to other indoor monitors which are set in multicast group Listen List to fill in the parameters of listen group Indoor monitor will receive multicast calls if some indoor monitors call the listen group Label To show the label name on the calling interface if users establish all call 10 14 Call Forwarding Setting Call Forward is a feature used to redirect an incoming call to the...

Page 61: ...W 2Indoor Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 53 10 14 1 Call Forwarding Configuration on the Device To do the configuration on the device screen More Setting Advance Direct IP ...

Page 62: ... INTERCOM www akuvox com 54 10 14 2 Call Forwarding Configuration on the Web Interface To set up forward function on web Phone Call Feature Forward Transfer interface Parameter Set up Account To choose which account shall implement call forwarding feature ...

Page 63: ... can read create and delete messages on the Message screen 11 1 Manage Text Messages You can check create and clear messages as needed on the indoor monitor screen Message Text Message Parameter Set up New press this icon to create a new message Delete press this icon to clear the messages that have been selected ...

Page 64: ...door Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 56 11 2 Manage Voice Message You can create delete and view the audio messages of family members recorded in device screen Message Family MSG ...

Page 65: ...he call session Each type of Codec varies in terms of sound quality You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment To do the configuration on web Account Advanced Audio Codecs interface Please refers to the bandwidth consumption and sample rate for the four codecs types below Codec Type Bandwidth Consumption Sample Ra...

Page 66: ... 2 Indoor Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 58 12 2 Video Codec Configuration C313W 2 supports H264 codec To do the configuration on web Account Advanced Video Codecs interface ...

Page 67: ... Monitor and Image 13 1 1 Monitor Setting You can configure the monitor setting on the web interface Phone Monitor Door phone Parameter Set up Device Number To enter the IP address or SIP number of the corresponding camera Device Name To enter the device name of doorphone which could be set by users ...

Page 68: ...rd To enter the password if required Display in Call Enable or Disable to display this monitor during the call If enabled when there is an incoming call from the monitor the video will be displayed You can also import or export the monitor list in batch in the same interface Import file can only support xml format 13 1 2 Web camera Setting You can configure the monitor information for third party ...

Page 69: ...enter the name of third party camera Destination URL To set the RTSP URL for third party camera You can also import or export the monitor list in batch in the same interface Import file can only support xml format 13 1 3 Video Image Capturing To capture video image by pressing Capture during monitor or a video call ...

Page 70: ...C313X Indoor Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 62 You can also disable capture function on device web interface Phone Key Display Others ...

Page 71: ...onfiguration Alarm feature is used to connect some alarm detection devices to protect your home safety Akuvox indoor monitors support 8 alarm connectors which means you can connect 8 different alarm sensors in different rooms of your house For example connecting a smoker sensor in your kitchen to detect if ...

Page 72: ...larm message to the target like community property Before checking Alarm feature on the device screen you need to setup the Arming icon on the home page or more page on device web Phone Key Display interface 13 2 1 Configure Alarm and Arming on the Device To set up a location based alarm sensor on device screen More Setting Advance Zone Settings ...

Page 73: ...er Mode set sensor trigger mode between NC and NO according to your need Status set the alarm sensor status among three options Enable Disable 24H Select Enable if you want to enable to the alarm however you are required to set the alarm again after an alarm is disarmed Select Disable if you want to disable the alarm and select 24H if you want alarm sensor to stay enabled for 24 hours without need...

Page 74: ... Web Interface To set up a location based alarm sensor on the device web interface Arming Zone Setting Zone Setting Parameter Set up Location set up the location according to where the alarm sensor is stalled You can select among ten location types Bedroom Gate Door Guest room Hall Window Balcony Kitchen Study and Bathroom ...

Page 75: ...nsor status among three options Enable Disable 24H Select Enable if you want to enable to the alarm however you are required to set the alarm again after an alarm is disarmed Select Disable if you want to disable the alarm and select 24H if you want alarm sensor to stay enabled for 24 hours without needing to set up the alarm manually again after the alarm is disarmed 13 2 3 Configure Location bas...

Page 76: ...ay it means when users enable the arming mode there will be 90 seconds delay time for the alarm mode to be activated Alarm delay it means when the sensor triggered there will be 90 seconds delay time to announce the notification Status To enable or disable Arming mode on the corresponding Zone 13 2 4 Configure Location based Alarm on the Web Interface Configure the location based alarm on device w...

Page 77: ...ize your alarm text shown on the screen when an alarm is triggered on web Arming Zone Setting Customized Alarm interface Enter the alarm text for the alarm at each location according to your need 13 2 6 Configure Arming mode To switch arming mode disarm the alarm on Arming screen by pressing their respective icons Press Disarm icon if you want to clear the Arming Mode ...

Page 78: ...be accompanied by the actions you configured in forms of HTTP command SIP Message Call Local Relay for different security purposes 13 2 7 1 Select Alarm Action Types To select and set up actions on web Arming Alarm Action interface Parameter Set up HTTP Command enable HTTP command if you want the action to be implemented on a designated third party device ...

Page 79: ...all to go to a designated SIP or IP number Local relay enable local relay if you want to trigger local relay as an action 13 2 7 2 Configure Alarm Action via HTTP Command To set up the HTTP Command action you can click Enable in the Send HTTP field to enable the actions for the alarm sensor installed in different locations Then enter the HTTP command provided by the manufacturer of the device on w...

Page 80: ...ge action receiver on the same web interface Enter the SIP account to which you want to send the configured SIP message as an action when the alarm is triggered 13 2 7 4 Configure Alarm Action via SIP Call To set up the call action you can enter the SIP or IP number of the device to be called as an action then enable Alarm Siren for arming zone as needed ...

Page 81: ...nitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 73 13 2 8 Check Alarm Log To check alarm log on device Arming Alarm Log screen To delete the existing alarm log by clicking the top right corner delete icon ...

Page 82: ...T INTERCOM www akuvox com 74 13 3 Screen Unlock Setting You can enable screenlocker function directly on the device More Setting Display screen The device screen will be locked over the sleep time You are required to wake up the device through the password ...

Page 83: ... code when the screen is locked Note Default unlock PIN is 123456 13 4 Client Certificate Setting Certificates can ensure communication integrity and privacy when deploying Akuvox IP phone So when user needs to establish SSL protocol it is necessary to upload corresponding certificates for verification C313W 2 allow user two types of certificate to be uploaded into phone system ...

Page 84: ...le Client Certificate When Akuvox IP Phone required an SSL connection with server the phone must verify the server to make sure it can be trusted and the server will send its certificate to the Akuvox IP Phone Then the Phone will verify this certificate according to client certificate list 13 4 1 Web Server Certificate To upload Web Server certificate on the device web interface Security Advanced ...

Page 85: ...10 the uploaded certificate will be displayed according to the value that user selected Select File Click Choose file browse local drive and locate the desired certificate pem only Only Accept Trusted certificates If select Enabled as long as the authentication success the phone will verify the server certificate based on the client certificate list If select Disabled the phone will not verify the...

Page 86: ...tput Setting You can enable power output function for PON interface on device web interface Device Setting Basic Power Output Setting Note When the Power Output function is set to enabled and the PON interface is connected with some particular exchangers it may cause the device reboots repeatedly ...

Page 87: ...elay Parameter set up DTMF Set the DTMF code for local relay Relay Interval set the relay delay time after the relay is triggered Relay Type set relay action type There are two types of relay chime bell and open door Chime Bell when there is a call the chime bell will ring Open door when press the unlock icon the local relay will be opened 14 1 2 Remote Relay Switch Setting You can use the unlock ...

Page 88: ... Set up DTMF Code To set DTMF code for the remote relay which is by default 14 2 Web Relay Setting In addition to the relay that is connected to indoor monitor you can also control the door access using the network based web relay To do this configuration on web Phone Relay Web Relay interface ...

Page 89: ...ific web relay action command provided by the web manufacturer for different actions by the web relay 14 3 Door Unlock Configuration 14 3 1 Door Unlock by DTMF Code DTMF codes can be configured on the web Account Advanced DTMF interface where you can set up identical DTMF code on the corresponding intercom devices which allows residents to enter the DTMF code on the soft keypad or press DTMF code ...

Page 90: ...Relay Switch Setting for the specific DTMF code setting Intercom devices involved must be consistent in the DTMF type otherwise DTMF code cannot be applied 14 3 2 Door Unlock via HTTP Command You can unlock the door remotely without approaching the device physically for the door access by typing the created the HTTP command URL on the web browser to trigger the relay when you are not available by ...

Page 91: ...art of HTTP command to trigger the local relay Password Enter the device password to be used as part of HTTP command to trigger the local relay Please refer to the following example http 192 168 35 127 fcgi do action OpenDoor UserName admin Passw ord 12345 DoorNum 1 Note DoorNum in the HTTP command above refers to the relay number 1 to be triggered 14 3 3 Unlock by Icon Button To setup the unlock ...

Page 92: ...C313W 2 Indoor Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 84 ...

Page 93: ...via lift control feature 15 1 1 Configure Lift Control To enable and set the display status Lift icon on device web Phone Lift Lift Control interface Parameter set up Status click to enable or disable the lift1 button Icon click to select icon for the button Label enter the title for the button HTTP Command select http or https for head of http command and enter http command ...

Page 94: ... lift status with a prompt To do this configuration on web Phone Lift Hints interface Edit the HTTP Status Code feedback code from Lift control board If there are huge amounts of prompts need to be add you can click Export tab to export a template after editing to import export 15 2 Smart Living Setting You can control the home sensor through HTTP command on device web interface Phone Smart Living...

Page 95: ...If disable the button won t be appeared on home control page Icon Select On or Off If On is selected the icon display as yellow button Select Off the icon is white button Label It is used to custom the button display name HTTP command Setup the http command to trigger the sensor Note To configure Smart Living button on Phone Key Display ...

Page 96: ...rator Guide AKUVOX SMART INTERCOM www akuvox com 88 16 Firmware Upgrade Firmware of different versions for indoor monitor can be upgraded on the device web Upgrade Basic interface Note Firmware files should be rom format for upgrade ...

Page 97: ...tor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 89 17 Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade Advanced Others interface if needed ...

Page 98: ...figure or upgrade the devices in batch via third party servers DHCP PNP TFTP FTP HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmware which will then be used to update the firmware and the corresponding parameters on the door phone Please see the flow chart below ...

Page 99: ...ored in a server from which all the related devices will be able to download the same configuration file to update parameters on the devices For example cfg MAC based configuration provisioning MAC based configuration files is used for the auto provisioning on a specific device as distinguished by its unique MAC number And the configuration files named with device MAC number will be matched automa...

Page 100: ...ace Please see the picture below Parameter Set up Power On select Power on if you want the device to perform Autop every time it boots up Repeatedly select Repeatedly if you want the device to perform autop according to the schedule you set up Power On Repeatedly select Power On Repeatedly if you want to combine Power On Mode and Repeatedly mode that will enable the device to perform Autop every t...

Page 101: ... addition TFTP FTP HTTP and HTTPS are the protocols that can be used for upgrading the device firmware and configuration Parameter set up URL set up TFTP HTTP HTTTPS ftp server address for the provisioning User Name set up a user name if the server needs an user name to be accessed to otherwise leave it blank Password set up a password if the server needs a password to be accessed to otherwise lea...

Page 102: ...lank Note server Address format TFTP tftp 192 168 0 19 FTP ftp 192 168 0 19 allows anonymous login ftp username password 192 168 0 19 requires a user name and password HTTP http 192 168 0 19 use the default port 80 http 192 168 0 19 8080 use other ports such as 8080 HTTPS https 192 168 0 19 use the default port 443 Tip Akuvox do not provide user specified server Please prepare TFTP FTP HTTP HTTPS ...

Page 103: ...neral configuration file for the in batch provisioning is with the format cfg taking C313W 2 as an example r000000000313 cfg 9 zeros in total while the MAC based configuration file for the specific device provisioning is with the format MAC_Address of the device cfg for example 0C110504AE5B cfg ...

Page 104: ...calls received calls and missed calls in a certain period of time you can check and search the call log on the device web Contacts Call Logs interface and export the call log from the device if needed Parameter Set up Call History select call history among four options All Dialed Received Missed Forwarded for the specific type of call log to be displayed ...

Page 105: ...7 levels You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose The default log level is 3 The higher the level is the more complete the log is Export Log click the Export tab to export temporary debug log file to a local PC Export Debug Log click the Export tab to export debug log file to a local PC Remote System Log select Enable or Disa...

Page 106: ...only the dat a packet from the specific port can be captured You can leave the field bl ank by default PCAP clickStart tab and Stop tab to capture a certain range of data pack ets before clicking Export tab to export the data packets to you Local PC PCAP Auto Refresh select Enable or Disable to turn on or turn off the PCAP auto fresh function If you set it as Enable then the PCAP will continue to ...

Page 107: ...ce including password settings account numbers SOS numbers network settings etc To modify the advanced setting password on device screen More Setting Advance Password The default password is 123456 21 2 Modify Device Web Interface Password To modify web interface password you can do it on device web interface Security Basic Web Password Modify Select Admin for the administrator account and User fo...

Page 108: ...C313W 2 Indoor Monitor Administrator Guide AKUVOX SMART INTERCOM www akuvox com 100 Note There are two accounts one is admin its password is admin the other is user its password is user ...

Page 109: ...setting of the device you can operate it directly on the device setting screen or on the device web interface To reboot to the system setting on device Settings Reboot screen 22 1 2 Reboot on the Web Interface If you want to reboot the device system you can operate it on the device web Upgrade Basic interface as well Moreover you can set up schedule for the device to be restarted ...

Page 110: ... com 102 To set up the device reboot schedule on web Upgrade Advanced Reboot Schedule interface 22 2 Reset 22 2 1 Reset on the Device If you want to reset the whole device system to the factory setting you can operate it directly on the device screen More Setting Advance Reset ...

Page 111: ...om 103 22 2 2 Reset on the Web Interface Device system can also be reset on device web Upgrade Basic interface without approaching the device If you only want to reset to the configuration file to the factory setting you can click Reset Config To Factory Setting on the same page ...

Page 112: ...ld COM Common CPE Customer Premise Equipment CWMP CPE WAN Management Protocol DTMF Dual Tone Multi Frequency DHCP Dynamic Host Configuration Protocol DNS Domain Name System DND Do Not Disturb DNS SRV Service record in the Domain Name System FTP File Transfer Protocol GND Ground HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure Socket Layer IP Internet Protocol ID Identifica...

Page 113: ...mal Connected NTP Network Time Protocol NAT Network Address Translation NVR Network Video Recorder ONVIF Open Network Video Interface Forum SIP Session Initiation Protocol SNMP Simple Network Management Protocol STUN Session Traversal Utilities for NAT SNMP Simple Mail Transfer Protocol SDMC SIP Devices Management Center TR069 Technical Report069 TCP Transmission Control Protocol TLS Transport Lay...

Page 114: ...o contact us by Sales email sales akuvox com Technical support email support akuvox com Telephone 86 592 2133061 ext 7694 8162 We highly appreciate your feedback about our products The equipment is installed on the wall by default and the wall bracket is matched when we ship If customers need a desktop whether for presentations or other purposes they can buy a separate desktop stand ...

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