Airtec Expert CYPRES 2, User Manual

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page 56 - CYPRES 2 User’s Guide -
15. Warranty
Airtec GmbH & Co. KG provides the two-year
warranty required by law and an additional three
years during which all repairs are free of charge,
except where the unit has been damaged intention-
ally or through negligence.
Thereafter, at its own discretion Airtec will con-
sider providing repairs or replacements for all
non-intentional or non-negligent damage free of
charge to all customers who submit their units for
maintenance on schedule. This has been a long-
standing CYPRES practice since 1991.
The manufacturer reserves the right to decide
whether the unit will be repaired or replaced. Nei-
ther repair nor replacement will affect the original
warranty.
When a CYPRES 2 unit is returned to the manu-
facturer or service center, it must be packed in the
original box or an equivalent shipping package
including a fully completed service form/proper
documentation for billing purposes, return ship-
ping information, contact information, and any
other relevant notes.
No claims will be accepted if the unit has been dam-
aged or opened by an unauthorized individual or if
an attempt has been made to open the processing
unit, release unit (cutter) or control unit.