background image

AIRAVE 4 LTE Installation Guide 

DUG01508-SP

 

Airspan Commercial and Internal Use 

Customer Care Help Desk 

Airspan’s

 Customer Care Help Desk

 offers prompt and efficient customer support services. 

Note:

 

To avail Airspan’s 

Customer Care Help Desk 

support, you must be a registered user and 

must have a valid support contract. To register, click 

here

 and fill the 

Registration

 form. 

To create and update issue logs, send e-mails to 

Customer Care Help Desk

. Once you submit your 

issue, the system generates a new issue and sends an issue number for your reference. The system 
uses this issue number to categorize and store e-mails under the appropriate issue. 

To help 

Customer Care Help Desk

 identify your issue, include the issue number and your 

Customer 

Care Helpdesk

 account details in all further communications. 

Main Operations 

Airspan Communications Ltd.  
Capital Point  
33 Bath Road  
Slough, Berkshire  
SL1 3UF, United Kingdom  
Tel: +44-1895-467-100  

Worldwide Headquarters 

Airspan Networks Inc. 
777, Yamato Road, Suite 105 
Boca Raton, FL 3341-4408, USA 
Tel: +1 561 893 8670 

Airspan Encourages Comments 

Airspan welcomes any feedback and suggestions that help to improve the quality of the 
documentation. Send your feedback to 

[email protected]

 

 

 

Summary of Contents for Sprint AIRAVE 4 LTE

Page 1: ...Sprint AIRAVE 4 LTE Installation Guide Part Number DUG01508 SP System Release 16 0 Revision A Published January 2019 ...

Page 2: ...of any information facts and or opinions contained therein No responsibility is assumed by Airspan Networks Ltd for the use of the documents nor for the rights of third parties which may be effected in any way by the use thereof The provision of these documents and the documents themselves does not constitute professional advice of any kind Any representation s in these documents concerning perfor...

Page 3: ...ages Comments 4 1 Overview 5 2 AIRAVE 4 LTE Setup 6 2 1 Positioning the AIRAVE 4 LTE 8 3 Troubleshooting Sprint AIRAVE 4 LTE 9 4 FCC Statement 11 5 UL Authorization Statement 12 Figures Figure 1 Sprint AIRAVE 4 LTE front 6 Figure 14 Sprint AIRAVE 4 LTE Back 7 Figure 15 Sprint AIRAVE 4 LTE ETH port 7 Figure 16 External GPS Connection 8 Figure 18 AIRAVE 4 LTE DC Port Cable Connected 8 Tables Table 1...

Page 4: ...t Information Abstract This document details a description of the installation of the Sprint AIRAVE 4 LTE AV 100C unit Revision History Revision Details Date Summary of Changes 0 1 October 2018 Initial draft document Picture Troubleshooting FCC UL Statements A January 2019 Comments Publish ...

Page 5: ...t This Document Purpose This Installation Guide is intended as an instructional manual to provide step by step instructions for the installation of the Sprint AIRAVE 4 LTE AV 100C Intended Audience This guide is intended for persons who are installing the Sprint AIRAVE 4 LTE AV 100C unit ...

Page 6: ...nds an issue number for your reference The system uses this issue number to categorize and store e mails under the appropriate issue To help Customer Care Help Desk identify your issue include the issue number and your Customer Care Helpdesk account details in all further communications Main Operations Airspan Communications Ltd Capital Point 33 Bath Road Slough Berkshire SL1 3UF United Kingdom Te...

Page 7: ...AIRAVE 4 LTE Installation Guide DUG01508 SP Airspan Commercial and Internal Use 5 1 Overview This installation guide is intended to explain how to install the Sprint AIRAVE 4 LTE ...

Page 8: ...wer Supply Unit PSU from the packaging Connect the Cables Connect PSU into the Sprint AIRAVE 4 LTE Plug the PSU into the wall outlet Follow these step by step instructions to connect the Sprint AIRAVE 4 LTE to the Sprint Magic Box Voice Amp 1 Carefully remove the AIRAVE 4 LTE from its packaging Figure 1 Sprint AIRAVE 4 LTE front 2 Carefully remove the Power Supply Unit PSU from its packaging and p...

Page 9: ...e LAN port on your broadband connection modem or to a LAN port on your network If on network Open UDP ports 53 67 500 and 4500 bi directionally Contact your IT administrator for assistance 5 Place the other end of the Ethernet cable in the Airave 4 Ethernet port Figure 3 Sprint AIRAVE 4 LTE ETH port 6 Connect the external GPS antenna to the GPS connection under the cap ...

Page 10: ...IRAVE 4 LTE power supply cable into an available electrical outlet Sprint recommends a surge protected outlet 2 1 Positioning the AIRAVE 4 LTE Place the unit In an elevated location such as the top of a shelf or tall cabinet Within 10 to 20 feet of a clear view of the sky Within reach of your broadband modem or router Within reach of an electrical outlet Turn the unit so the front faces into the r...

Page 11: ...ess DHCP process Wait Solid Red Port is not connected or switch failure Connect Ethernet Cable If continues Contact Sprint Blinking Red The device is initializing Wait Off SW Loading C NET Solid Green CDMA IPSec Tunnel established None Solid Red CDMA IPSec Tunnel is down Contact Sprint Blinking Red CDMA IPsec establishing Wait Off SW Loading L NET Solid Green LTE IPSec Tunnel established None Soli...

Page 12: ...ice service is up None Solid Red Voice service error Voice service has been down for 30 minutes Contact Sprint Blinking Red Voice service is coming up or voice service is down for 15 minutes Off Voice service disabled by the operator Contact Sprint LTE Solid Green LTE service is up None Solid Red LTE service error Contact Sprint Blinking Red LTE service initializing Wait Off LTE service sector tur...

Page 13: ...llowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Compliance Statement Part 15 19 This device complies with Part 15 of the FCC Rules Operation is subject to...

Page 14: ...d a copy of this notice to each manufacturing location currently authorized under File E199598 Vol X2 Records in the Follow Up Services Procedure covering the product are now being prepared and will be sent in the near future Until then this letter authorizes application of the UL Mark for 90 days from the date indicated above Additional requirements related to your responsibilities as the Applica...

Reviews: