5
Troubleshooting
Symptoms Action
Z-max is not responding
•
Check the cable or the Bluetooth link
•
Check if the baud rate match with
current baud rate in Z-max
No response after a dial to a Z-max base
•
Check the connection of the antenna
on the modem
•
Check with a cell phone if the area is
covered by the operator
•
Check the power and the configuration
of the base
•
Check that Z-max is not busy (already
online)
No response after a dial to a iCGRS station
•
Check the connection of the antenna
on the modem
•
Check with a cell phone if the area is
covered by the operator
•
Check IP and port parameters of the
station
•
Check the port is not busy (already
online)
Frequently disconnection to the base
•
Check the connection of the antenna
on the modem
No response after AT command
•
Check baud rate of port A
(115.2Kbps)
•
Check the +12V power of the modem.
In any case the voltage shall be
between 10 and 28V
17/08/2007 9/
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