T R O U B L E S H O O T I N G
2 3
9
Troubleshooting
9.1
Alarm LED is on
If the Alarm-LED is on:
•
Check the connections of the phase wires.
•
Make sure that the device has not remained de-energised for
longer than fourteen days after the programming (the clock
is not on time). Update the unit's time using the push
buttons, configuration program, or the AIM DGC system.
9.2
Phase indication symbol is blinking
Phase symbols L1, L2 and L3 indicate electricity network’s line
voltages. The symbols are turned on when the corresponding line
voltages are existing. The phase symbols also indicate different
error situations, which are presented in Table 3.
Table 3. Error situations in phase indication
Phase indication
Meaning
Action
One phase symbol is
blinking
Line voltage is too high or too low
Check the operation of the
electricity network and meter
connections.
All phase symbols are
blinking
Voltage imbalance
Check the operation of the
electricity network and meter
connections.
All phase symbols are
blinking alternately; the
blinking symbol
changes at 2 seconds
interval.
Wrong phase order
Check the operation of the
electricity network and meter
connections.
9.3
Alarm message on display
An alarm message begins with the text Err and number sequence
001, 002, or 003. The number sequence tells in which section the
error is detected:
•
Err 001: application error
•
Err 002: meter core error
©
Enermet Oy
E700
Manual for Installation and Use v. 6.31
ACTIVE INFORMATION MANAGEMENT
