AGL Eero 6 Technical Manual Download Page 1 | Manualshive

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Summary of Contents for Eero 6

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Page 2: ...e devices to join the network instantly Please note if you do not have a modem instead of plugging in your eero device into a modem you will plug it into your nbn NTD Seamless smart home integration T...

Page 3: ...f a home with fast reliable WiFi Place eero devices on a hard flat surface eero devices perform best when they are placed on a stable and flat surface such as a table countertop or nightstand Place ee...

Page 4: ...interference Avoid objects like microwaves cordless landline phones and older coaxial cables from certain satellite dishes Smothering eero devices As mentioned above eero devices should always be plac...

Page 5: ...eero Setup Guide Key Wireless In a standard network with one eero and eero Beacons most users will have their gateway eero connected to their modem and then their eero Beacons connected wirelessly Wir...

Page 6: ...If you can wire some or all your eero devices you can take advantage of doing so by connecting your eero devices via Ethernet As shown networks can also feature a mix of wired and wireless nodes...

Page 7: ...l my eero devices or if I use the wireless mesh network If you ve got the right equipment and you d like to hardwire your eero devices you will typically get the fastest connection Hardwiring your eer...

Page 8: ...Open the eero app Select the Settings tab Advanced Tap ISP Settings Choose VLAN Tag Make change to 100 then tap Save...

Page 9: ...ty retailer Troubleshooting Device Steps 1 Disconnect other devices from the modem and power off the unit 2 Use one Ethernet cable to connect an eero to the modem 3 Power on both the eero and the mode...

Page 10: ...nnection cable isn t frayed poorly terminated or has questionable integrity and that the eero is properly connected to the modem one Ethernet cable to a designated LAN port If the cable checks out con...

Page 11: ...the Ethernet cable to other port on the eero 5 Try a new Ethernet cable If none of the above work 1 Disconnect the Ethernet cable and reboot eero see if it can come up wirelessly 2 Swap power adapters...

Page 12: ...solid White for a few seconds then blinking White and then solid White again Hard Reset If you hard reset and the eero LED goes solid White and stays solid White with no connection return to manufactu...

Page 13: ...e network and saves its logs and advanced settings such as IP reservations and port forwarding configurations To soft reset an eero hold the reset button until its LED flashes yellow 7 seconds then re...

Page 14: ...eway for another eero if possible To hard reset an eero hold the reset button until its LED flashes Red 15 seconds then release it After a successful hard reset the eero LED light will reach a flashin...

Page 15: ...Removing an eero device 1 From the Home tab tap the device you wish to remove 2 Select Advanced 3 Tap Remove to remove your eero device 4 Tap Remove from network at the bottom of the screen...

Page 16: ...5 Confirm removal by tapping Remove...

Page 17: ...Update Existing Wifi Password 1 From the Settings tab select Wifi password 2 Tap Edit password to change your password 3 Enter in your new password and tap Save...

Page 18: ...or are using a device lacking Bluetooth you will see the following error screen To resolve 1 Turn on their device s Bluetooth or 2 Make sure the device s Bluetooth is not connected to a third device...

Page 19: ...ero errors If an eero can t be found you may run into the following error screens No eero found Left You will see this screen if you are not within range of your eero the eero isn t plugged in and or...

Page 20: ...cide to add your eero using the serial number you will receive an error screen if the serial number entered is incorrect eero already registered errors Right If an eero has already been registered you...

Page 21: ...ready registered Attempt a hard reset By performing a hard reset you will clear all previous configurations To perform a hard reset the eero needs to be plugged into power Hold the reset button for 15...

Page 22: ...reen light Since your phone needs to be within range of your eero when initially setting it up you will need to be near the eero that is ready to pair If multiple eero devices are plugged in the one t...

Page 23: ...ame errors A user s network name needs to be between 1 32 characters and not include any emojis Network password errors A user s network password needs to be between 8 63 characters and not include an...

Page 24: ...l starting points the Dashboard and the App Menu The Dashboard The eero Dashboard is the starting point when opening the app From here you can choose what you d like to check manage and troubleshoot o...

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Page 26: ...ting to the internet During this time features such as connected device information and running a speed test are unavailable If you see the message to check a specific eero on your network or multiple...

Page 27: ...eero status states...

Page 28: ...to tap on the speed test section Once open you can run speed tests to check your download and upload speeds from the gateway eero If an eero network is offline it won t be possible to run a speed test...

Page 29: ...test My internet is slow If you have an internet connection but are experiencing slow speeds you may want to attempt to run this health check After selecting the devices experiencing slow speeds the t...

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