![Agilent Technologies 5975T LTM GC/MSD Troubleshooting And Maintenance Manual Download Page 31](http://html1.mh-extra.com/html/agilent-technologies/5975t-ltm-gc-msd/5975t-ltm-gc-msd_troubleshooting-and-maintenance-manual_2867607031.webp)
Concepts and General Tasks
2
Troubleshooting and Maintenance Guide
31
Information to Obtain Before Calling Agilent for Service
Gather the following information before contacting Agilent for
service:
•
Symptoms
•
Problem description
•
Hardware installed and parameters/configuration when the
error occurred (sample, supply gas type, gas flow rates,
detectors/inlets installed, and so forth)
•
Any messages that appear on the display
•
Results of any troubleshooting tests you have run
•
Instrument details. Obtain the following information:
•
Instrument serial number
•
GC firmware revision (on the LCP press [Menu],
[Version], then [Items])
•
GC power configuration
•
Key status should be OK after validation
•
Updates from LCP, if necessary
To obtain service/support contact numbers, see the Agilent Web
site at www.agilent.com/chem.
Summary of Contents for 5975T LTM GC/MSD
Page 1: ...Agilent Technologies Agilent 5975T LTM GC MSD Troubleshooting and Maintenance Guide...
Page 10: ...10 Troubleshooting and Maintenance Guide...
Page 32: ...32 Troubleshooting and Maintenance Guide 2 Concepts and General Tasks...
Page 72: ...72 Troubleshooting and Maintenance Guide 3 Chromatographic Symptoms...
Page 86: ...86 Troubleshooting and Maintenance Guide 5 ALS Symptoms...
Page 98: ...98 Troubleshooting and Maintenance Guide 7 Instrument Power On and Communication Symptoms...
Page 108: ...108 Troubleshooting and Maintenance Guide 9 Troubleshooting Tasks...
Page 166: ...166 Troubleshooting and Maintenance Guide 10 General Maintenance...
Page 214: ...214 Troubleshooting and Maintenance Guide 13 Analyzer...