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Agilent InfinityLab LC Series Vialsamplers User Manual
173
Error Information
8
Sampler Error Messages
Needle Movement Failed
Error ID: 34213, 34214
The needle arm failed to move down into the needle seat.
The lower position of the needle arm is monitored by a position sensor on the
sampling unit flex board. The sensor detects the successful completion of the
needle movement to the needle seat position. If the needle fails to reach the
end point, or if the sensor fails to recognize the needle arm movement, the
error message is generated.
Missing Vial
Error ID: 34305
No vial was found in the position defined in the method or sequence.
When the gripper arm picks a vial out of the sample tray, the processor
monitors the gripper motor encoder. If a vial is present, the closing of the
gripper fingers is limited by the vial. However, if no vial is present, the gripper
fingers close too far. This is sensed by the processor (encoder position),
causing the error message to be generated.
Probable cause
Suggested actions
1
Defective or dirty position sensor.
Please contact your Agilent service representative.
2
Defective motor.
Please contact your Agilent service representative.
3
Sticking spindle assembly.
Please contact your Agilent service representative.
Probable cause
Suggested actions
1
No vial in the position defined in the method
or sequence.
Install the sample vial in the correct position, or edit
the method or sequence accordingly.
2
Incorrect gripper alignment.
Align gripper.
3
Defective gripper assembly (defective gripper
fingers or belt).
Exchange the gripper assembly.
4
Defective transport assembly flex board.
Please contact your Agilent service representative.