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DD+DIS155.11E
Repair and Service
Troubleshooting
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
A problem occurred when trying to display an ErrorMessage on the image processing station. The digitizer
cannot communicate anymore with the ErrorViewer.
1. Check if the ErrorViewer is running properly.
2. Check the network connection (cabling).
3. Check the digitizer and destination settings (IP addresses, ports).
Tuesday, 04-Sep-2012 15:39:09
Item
Value
Type Number:
Subtype Number:
Serial Number:
Manufacture Date:
01-Jan-1970
Installation Date:
01-Jan-1970
Software Version:
unknown
Errorcode:
4313
Name:
OPTICS_BOARD_CONNECTOR
Short Description:
Optics board not detected
Description:
Meaning: Optic board not detected. Reason: Cable broken/not connected or
optic board defective. Cure: 1) Check optic module cabling. 2) Replace optic
module cabling, if error persists. 3) Replace optic module, if error persists.
ID of User Message:
3
User Message:
Ein Fehler ist aufgetreten. Bitte zur Problembehebung an Kundendienst
wenden.
IP Address:
192.192.192.100
Subnet Mask:
255.255.255.0
Gateway:
192.192.192.1
Hostname:
DefaultDig
AE Title:
CR10MUC
IP Address of Destination: 192.192.192.193
Port:
13001
EX
AM
PL
E
Figure 2: Example for file ErrorInformation.html
Edition 1, Revision 2
CR 10-X / CR Reader / CR 12-X / CR Advanced Reader
Chapter 3.3 / 9 of 46
03-2013
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