Aficio Pro C550EX, Manual

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Error Code Cause Solution
L0612-005
Authentication failed because
no more users can be
registered. (The number of
users registered in the Address
Book has reached capacity.)
Ask the user administrator to
delete unused user accounts in
the Address Book.
L0707-001
An authentication error
occurred because the Address
Book is being used at another
location.
Wait a few minutes and then try
again.
Machine Cannot Be Operated
If the following conditions arise while users are operating the machine, provide the instructions on how to
deal with them.
Condition Cause Solution
After starting "User Management
Tool" or "Address Management
Tool" in entering the correct login
user name and password, a
message that an incorrect
password has been entered
appears. "Restrict Use of Simple
Encryption" is not set correctly.
Alternatively, "SSL/TLS" has
been enabled although the
required certificate is not installed
in the computer. Set "Restrict Use of Simple
Encryption" to [On].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
See "Setting the SSL / TLS
Encryption Mode".
Cannot log on to the machine
using [Document Server:
Authentication/Encryption]. "Restrict Use of Simple
Encryption" is not set correctly.
Alternatively, "SSL/TLS" has
been enabled although the
required certificate is not installed
in the computer. Set "Restrict Use of Simple
Encryption" to [On].
Alternatively, enable "SSL/TLS",
install the server certificate in the
machine, and then install the
certificate in the computer.
See "Setting the SSL / TLS
Encryption Mode".
Cannot log off when using the
copying function. The original has not been
scanned completely. When the original has been
scanned completely, press [ ],
remove the original, and then log
off.
7. Troubleshooting
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