Aeroflex ProLock 2201, Getting Started Manual, Page: 49 / 60

A
2201 ProLock 29
Appendix A
Repair
TThis chapter describes how to return the equipment to Aeroflex.
Equipment return instructions
Please contact your local service center for Aeroflex products via
telephone or web site for return or reference authorization to
accompany your equipment. For each piece of equipment
returned for repair, attach a tag that includes the following infor-
mation:
– Owner’s name, address, and telephone number.
– Serial number, product type, and model.
– Warranty status. (If you are unsure of the warranty status of
your instrument, include a copy of the invoice or delivery
note.)
– Detailed description of the problem or service requested.
– Name and telephone number of the person to contact
regarding questions about the repair.
– Return authorization (RA) number (US customers), or refer-
ence number (European customers).
If possible, return the equipment using the original shipping
container and material. Additional Aeroflex shipping containers
are available from Aeroflex on request. If the original container is
not available, the unit should be carefully packed so that it will not