AEG LFR7394O4Q User Manual Download Page 54

Problem

Possible solution

The display shows

. All buttons are

inactive, except the the

On/Off .

• The appliance is downloading any available updates. Wait un‐

til the update process is complete. If you deactivate the appli‐

ance during update, it resumes when you activate the appli‐

ance again.

The appliance makes

an unusual noise and

vibrates.

• Make sure the levelling of the appliance is correct. Refer to

"Installation instruction".

• Make sure that the packaging and/or the transit bolts are re‐

moved. Refer to "Installation instruction".

• Add more laundry in the drum. The load may be too small.

The programme dura‐

tion increases or de‐

creases during pro‐

gramme execution.

• The ProSense System is able to adjust the programme dura‐

tion according to the type and the laundry load size. Refer to

"The ProSense System load detection" in "Daily Use" chapter.

The washing results

are not satisfactory.

• Increase the detergent quantity or use a different detergent.

• Use special products to remove the stubborn stains before

you wash the laundry.

• Make sure that you set the correct temperature.

• Decrease the laundry load.

• When using AutoDose tanks, make sure that they are not

empty.

• When using AutoDose tanks, verify the pre-set detergent/

fabric softener dosage. Refer to "Basic setting" paragraph in

"The AutoDose Technology" chapter.

• Make sure that you have cleaned the AutoDose tanks before

using different brand and type of detergent, fabric softener or

other additives.

Too much foam in the

drum during the wash‐

ing cycle.

• Reduce the quantity of detergent or the number of tablets or

single-dose detergents.

• When using AutoDose tanks, verify the pre-set detergent/

fabric softener dosage. Refer to "Basic setting" paragraph in

"The AutoDose Technology" chapter.

The detergent/fabric

softener level does not

decrease in the Auto‐

Dose tanks after wash‐

ing.

• This is normal: tanks are quite large and detergent consump‐

tion may be not so evident.

After the check, activate the appliance. The programme continues

from the point of interruption.

If the problem occurs again, contact the Authorised Service Centre.

The necessary data for the service centre are on the rating plate.

www.aeg.com

54

Summary of Contents for LFR7394O4Q

Page 1: ...USER MANUAL EN User Manual Washing Machine LFR7394O4Q ...

Page 2: ...14 7 DIAL AND BUTTONS 17 8 SETTINGS 20 9 BEFORE FIRST USE 21 10 THE AUTODOSE TECHNOLOGY AUTODOSING 22 11 PROGRAMMES 28 12 WI FI CONNECTIVITY SETUP 34 13 DAILY USE 37 14 HINTS AND TIPS 41 15 CARE AND CLEANING 43 16 TROUBLESHOOTING 50 17 CONSUMPTION VALUES 55 18 QUICK GUIDE 57 19 ENVIRONMENTAL CONCERNS 60 My AEG Care app www aeg com 2 ...

Page 3: ...llowing data available Model PNC Serial Number The information can be found on the rating plate Warning Caution Safety information General information and tips Environmental information Subject to change without notice 1 SAFETY INFORMATION Before beginning the installation and use of this appliance carefully read the supplied instructions The manufacturer is not responsible for any injuries or dam...

Page 4: ... user maintenance of the appliance without supervision 1 2 General Safety This appliance is for washing domestic type machine washable laundry only This appliance is designed for single household domestic use in an indoor environment This appliance may be used in offices hotel guest rooms bed breakfast guest rooms farm guest houses and other similar accommodation where such use does not exceed ave...

Page 5: ... prevent an internal damage Always take care when moving the appliance as it is heavy Always use safety gloves and enclosed footwear Follow the installation instructions supplied with the appliance Do not install or use a damaged appliance Do not install or use the appliance where the temperature can be less than 0 C or where it is exposed to the weather The floor area on which the appliance is to...

Page 6: ...Centre for the other drain hose and the extension Make sure that there is access to the tap after the installation 2 4 Use WARNING Risk of injury electric shock fire burns or damage to the appliance Follow the safety instructions on the detergent packaging Do not put flammable products or items that are wet with flammable products in near or on the appliance Do not wash fabrics which are heavily s...

Page 7: ...e Start enable you to start a cycle to interact with your washing machine and to check the washing cycle status in remote control The ProSense technology detects the laundry load size defining the programme duration in 30 seconds The washing programme is tailored to the laundry load and the type of fabric without consuming more time energy and water than necessary The steam has a quick and easy wa...

Page 8: ...rain hose 9 Inlet hose connection 10 Mains cable 11 Transit bolts 12 Hose support 00000000 00A Mod xxxxxxxxx 000V 00Hz 0000 W 910000000 00 Prod No B C D E A The rating plate reports A QR code B model name C product number D electrical ratings E serial number 4 TECHNICAL DATA Dimension Width Height Total depth 59 7 cm 84 7 cm 66 0 cm Electrical connection Voltage Overall power Fuse Frequency 230 V ...

Page 9: ...ximum spin speed 1351 rpm 1 Connect the water inlet hose to a water tap with a 3 4 thread 5 INSTALLATION WARNING Refer to Safety chapters 5 1 Unpacking WARNING Remove all the packaging and the transit bolts before installing the appliance WARNING Use the gloves 1 Remove the external film If necessary use a cutter 2 Remove the cardboard top and the polystyrene packaging materials 3 Remove the inter...

Page 10: ...ose from the hose holders It is possible to see water flowing from the drain hose This is due to the testing with water of the appliance in factory 10 Remove the three bolts by using the spanner supplied with the appliance 11 Pull out the plastic spacers 12 Put the plastic caps that you find in the user manual bag in the holes We recommend that you keep the packaging and the transit bolts for any ...

Page 11: ...ories described in chapter Accessories Read carefully the instructions supplied with the appliance and with the accessory 5 3 Fixing plate kit If you install the appliance on a plinth that is not an accessory supplied by AEG secure the appliance with the fixing plates This spare part is available in web shop or from authorised dealer Read carefully the instructions supplied with the accessory 5 4 ...

Page 12: ...e should be positioned at a height of not less than 60 cm and not more than 100 cm from the floor You can extend the drain hose to maximum 400 cm Contact the authorized service centre for the other drain hose and the extension It is possible to connect the drain hose in different ways 1 Make a U shape with the drain hose and put it around the plastic hose guide 2 On the edge of a sink Fasten the g...

Page 13: ...all and tighten it with a clamp 5 7 Electrical connection At the end of installation you can connect the mains plug to the mains socket The rating plate and the Technical Data chapter indicate the necessary electrical ratings Make sure that they are compatible with the mains power supply Check that your domestic electrical installation can take the maximum load required also taking into account an...

Page 14: ...llow you to set the incompatible options together Make sure the screen and touch buttons are always clean and dry 1 On Off push button 2 Programme dial 3 Favourite programmes 4 Display 5 AutoDose Liquid Detergent and Fabric Softener touch buttons 6 Wi fi connection and Remote Start touch button 7 Finish In touch button 8 Start Pause touch button 9 Plus Steam touch button 10 Extra Rinse touch butto...

Page 15: ...ator It flashes during spin and drain phase Steam phase indicator Anti crease phase indicator Eco programme indicator it lights on when the selected programme and options have an eco profile Add garments indicator it lights on when the programme starts and the user can still pause the appliance and add more laundry Extra Rinse indicator ProSense indicator Finish In indicator ENGLISH 15 ...

Page 16: ... three seconds after programme selection alternated with cycle duration Maximum laundry indicator It blinks if the laundry amount exceeds the declared load AutoDose liquid detergent tank indicator When it lights appliance auto matically doses the detergent These indicators will appear next to and when increasing or de creasing the automatic detergent or softener dosage AutoDose status indicator It...

Page 17: ...the Stand by function automatically deactivates the appliance to decrease the energy consumption in a few cases you may need to activate the appliance again For more details refer to Stand by paragraph in Daily Use chapter 7 2 Programme dial By rotating the programme dial it is possible to select the desired programme 7 3 Favourite programmes These selector positions are available after the applia...

Page 18: ... sounds and appears on the display to reset the Network Credentials 7 7 Finish In Set this option as last after programme and other options selection otherwise it can be cancelled if you change some setting This option allows choosing the time within which a programme should terminate The programme end can be postponed by one 1 hour every button touch until 24 hours maximum The display shows the n...

Page 19: ...tion In case of smaller load touch this button twice to set an extra quick programme In this case the temperature 95 C is not selectable The led of the button is on and the display shows the set programme duration This option can also be used to shorten the steam programme duration 7 12 Stains Prewash Press this button repeatedly to activate one of the two options or both The relevant indicator co...

Page 20: ...u must drain the water to unlock the door Touch the Start Pause button the appliance performs only the draining phase No Spin Set this option to deactivate all spin phases The display shows the indicator The appliance performs the only draining phase of the selected washing programme Set this option for very delicate fabrics The rinses phase uses more water for some washing programmes The applianc...

Page 21: ... 4 To exit this mode press any button or switch the appliance off by means of theOn Off button If the procedure does not work due to timeout or wrong keys combination switch the appliance off and repeat sequence from the beginning 8 5 Factory Defaults This function allows to restore the factory default options To activate this option follow steps below 1 Switch the appliance on by pressing On Off ...

Page 22: ... In some programmes AutoDose is deactivated the indicators and or are not displayed and the display shows OFF because there are garments requiring special detergents or treatments If this is the case pour the detergent and other treatments in the proper manual filling compartment Please refer to AutoDose and options compatibility with programmes in Programmes chapter Further explanations on AutoDo...

Page 23: ...detergent such as super compact we recommend to adjust the pre set dosage by following the indication given on detergent and fabric softener container e g when using super compact detergent you may need to reduce the pre set dosage considerably If the washing results are not satisfying or there is too much foam during washing you may need to change the factory setting Read in the paragraph AutoDos...

Page 24: ...imultaneously for a few seconds until and the blinking detergent tank and softener tank indicators appear in the display After 10 seconds without interacting with control panel the appliance exits the configuration mode 4 Touch related tank buttons to toggle function off and on The display shows OFF when a tank is disabled or shows tank indicator when it is enabled 5 To set basic dosage touch rela...

Page 25: ...vel 1 Open the detergent dispenser 2 Lift up the AutoDose cover lid 3 Gently pour only liquid detergent in the AutoDose detergent tank Fill up to the maximum indicated level 4 Gently pour only liquid softener in the AutoDose fabric softener tank Fill up to the maximum indicated level 5 Lift down the AutoDose cover lid 6 Gently close the detergent dispenser till click engagement ENGLISH 25 ...

Page 26: ...powered on for the first time the AutoDose indicator will not blink CAUTION The tanks refill must be carries out with the same brand and type of detergent fabric softener additive used before otherwise clean the tanks before refilling 10 7 Switching from AutoDose to manual dosing It is possible to disable AutoDose function for one or both tanks by pressing related button symbol Example To switch F...

Page 27: ...and then pour the detergent and or other treatments in the manual compartments Do not exceed the maximum indicated level 1 Open the detergent dispenser 2 Put the powder detergent in the compartment When using liquid detergent refer to Manual filling the liquid detergent 3 If desired pour the fabric softener in the compartment Manual 4 Gently close the detergent dispenser till click engagement Manu...

Page 28: ...iately be paused If you press the Start Pause button an error sound is generated and everything in the display will turn off except the AutoDose indicators remain lit for a few seconds Then the display returns to the previous paused state This will happen even if the user turned AutoDose off To restart the programme ensure the drawer is properly closed and press Start Pause button 11 PROGRAMMES 11...

Page 29: ...symbol1 20min 3kg Cotton and synthetic items lightly soiled or worn only once Steam Cotton synthetic and mixed items Special steam cycle without washing that can be used to prepare your dried laundry for ironing or refreshing garments worn once This programme re duces creases odours and relaxes the fibres Do not use any detergent When the programme is completed quickly remove the laun dry from the...

Page 30: ...e with an additional action on the fibers thanks to a vapour phase an enhanced rinsing phase ensures a proper removal of detergent and micro organism residues This programme ensures also a proper reduction of pollens allergenic items Rinse All fabrics except woollens and very delicate fabrics Pro gramme for rinsing and spinning the laundry The default spin speed is the one used for cotton programm...

Page 31: ... rpm 3 0 kg Steam 1 0 kg Outdoor 30 C 40 C Cold 1200 rpm 1200 rpm 400 rpm 2 0 kg2 1 0 kg3 Hygiene 60 C 1400 rpm 1400 rpm 400 rpm 9 0 kg Rinse 1400 rpm 1400 rpm 400 rpm 9 0 kg Spin Drain 1400 rpm 1400 rpm 400 rpm 9 0 kg 1 According to Commission Regulation EU 2019 2023 this programme at 40 C is able to clean normal ly soiled cotton laundry declared to be washable at 40 C or 60 C together in the sam...

Page 32: ...en treating smaller load By means of the Time Save button you can reduce the programme duration when treating items labeled to be washed at low temperature DO NOT Tumble dry the garments treated with fragrance Its benefit would evaporate Use the fragrance with different purposes than those here described Use the fragrance on new garments New garments may contain residual finishing compounds which ...

Page 33: ... Spin 1 Stains 2 Prewash Time Save 3 Extra Rinse Plus Steam 2 Finish In 1 If you set the No Spin option the appliance performs draining only 2 This option is not available with temperature lower than 40 C 3 If you set the shortest duration we recommend that you decrease the load size It is possible to fully load the appliance however the washing results can be less satisfactory ENGLISH 33 ...

Page 34: ...es The Wi Fi functionality is off as factory default setting To connect the appliance to enjoy the full range of features and services you need Wireless network at home with internet connection enabled Mobile device connected to wireless network Frequency 2 412 2 472 GHz for European mar ket Protocol IEEE 802 11b g n Max Power 20 dBm 12 1 QR code on rating plate 00000000 00A Mod xxxxxxxxx 000V 00H...

Page 35: ...ce wireless connection 4 Start the application Select the country and language and login with Your email and password If you do not have an account create a new one following the instructions in My AEG Care 5 Follow the instructions on the App for the appliance registration and configuration 12 3 Configuring the appliance wireless connection 1 Press the On Off button for a few seconds to activate ...

Page 36: ...n is complete you can activate the Remote Start 1 Touch the Remote Start button and the indicator blinks on the display for a few seconds 2 Touch the Start Pause button to activate the Remote Start before the indicator stops blinking The indicators and appear on the programme summary screen and the door is locked Now it is possible to start the programme remotely When touching the Start Pause butt...

Page 37: ...play shows the cycle duration the maximum load for a few seconds the default temperature the default spin speed and the indicators of the phases making up the programme 13 2 Loading the laundry 1 Open the appliance door 2 Shake the items before you put them in the appliance 3 Put the laundry in the drum one item at a time Make sure not to put too much laundry in the drum 4 Close the door firmly CA...

Page 38: ... Start Pause button to start the programme The related indicator stops flashing and stays on In the display the indicator of the operating phase starts flashing The programme starts the door is locked The display shows the indicator The drain pump can operate shortly before the appliance fills water 13 6 Starting a programme with the Finish In option 1 Touch this repeatedly until the display shows...

Page 39: ... fabrics The ProSense detection is carried out with complete washing programmes only no skipping phase selected The ProSense is not available with some programmes such as Wool programmes with short cycles and without washing phase 13 8 Programme phase indicators When the programme starts the indicator of the running phase flashes and the other phase indicators are steady on E g the washing or pre ...

Page 40: ... 12 End of the programme When the programme has finished the appliance stops automatically The acoustic signals operate if they are active In the display all washing phase indicators become steady and the time area shows The indicator of the Start Pause button goes off The door unlocks and the indicator goes off 1 Press the On Off button to deactivate the appliance After five minutes from the end ...

Page 41: ...unction is active only the indicator goes on and off intermittently 14 HINTS AND TIPS WARNING Refer to Safety chapters 14 1 The laundry load Divide the laundry into white coloured synthetics delicates and wool Follow the washing instructions on the laundry care labels Do not wash white and coloured items together Some coloured items can discolour with the first wash We recommend that you wash them...

Page 42: ...s of fabric or special ones for woollens only The choice and quantity of detergent will depend on type of fabric delicates woollens cottons etc the colour of clothes size of the load degree of soiling wash temperature and hardness of the water used Follow the instructions that you find on packaging of the detergents or other treatments without exceeding the indicated maximum level Do not mix diffe...

Page 43: ...life of your appliance After each cycle keep the door and the detergent dispenser slightly ajar to get air circulation and dry the humidity inside the appliance this will prevent mildew and odours If the appliance is not used for a long time close the water tap and unplug the appliance Indicative periodic cleaning schedule Descaling Twice a year Maintenance wash Once a month Clean door seal Every ...

Page 44: ... cotton programme with the highest temperature with a small quantity of powder detergent or if available run the Machine Clean programme 15 6 Door seal This appliance is designed with a self cleaning draining system allowing light fluff fibers that fall off the clothes to be drained out with the water Regularly examine the seal Coins buttons other small items can be recovered at the end of the cyc...

Page 45: ...cleaning has been performed the icon disappears 15 8 Cleaning the detergent dispenser and the AutoDose tanks CAUTION Do not change brand or type of detergent fabric softener or additives inside the tanks without cleaning both tanks before Before cleaning make sure that the all compartments are empty To prevent possible deposits of dried detergent clotted fabric softener formation of mould in the d...

Page 46: ...e dispenser up side down and open the bottom cover as indicated in the picture 7 Make sure that all detergent residue is removed from the conveyor Use only soft damp clothes 8 Put bottom cover back to its position by aligning its holes on drawer hooks as indicated in the picture Close it till click sound CAUTION Press the bottom cover as indicated in the picture Make sure that it is closed properl...

Page 47: ...ndle as indicated in the picture 9 Make sure that all detergent residue is removed from the upper and lower part of the recess Use a small brush to clean the recess 10 Reassembly the drawer as follows a Place the handle if was disassembled b Place the bottom cover and press till click sound c Place the top cover on the tanks compartment and press till click sound d Replace components on manual com...

Page 48: ...ain the water The drum does not turn The appliance makes an unusual noise because of the blockage of the drain pump The display shows the alarm code WARNING Do not remove the filter while the appliance operates Do not clean the pump if the water in the appliance is hot Wait until the water cools down Proceed as follows to clean the pump 1 Open the pump cover 1 2 2 Place a suitable bowl below the d...

Page 49: ... it clockwise Make sure that you tighten the filter correctly to prevent leakages 2 1 12 Close the pump cover 2 1 When you drain the water with the emergency drain procedure you must activate the drain system again a Put 2 litres of water in the main wash compartment of the detergent dispenser b Start the programme to drain the water 15 10 Cleaning the inlet hose and the valve filter It is recomme...

Page 50: ...ash compartment of the detergent dispenser 2 Start the programme to drain the water 15 12 Frost precautions If the appliance is installed in an area where the temperature can reach the values around 0 C or drop below remove the remaining water from the inlet hose and the drain pump 1 Disconnect the mains plug from the mains socket 2 Close the water tap 3 Put the two ends of the inlet hose in a con...

Page 51: ...low For this information contact your local water authority Make sure that the water tap is not clogged Make sure that the inlet hose has no kinks damages or bends Make sure that the connection of the water inlet hose is cor rect Make sure that the filter of the inlet hose and the filter of the valve are not clogged Refer to Care and cleaning The appliance does not drain the water Make sure that t...

Page 52: ...start Make sure that the mains plug is connected to the mains socket Make sure that the appliance door is closed Make sure that there is no damaged fuse in the fuse box Make sure that the Start Pause has been touched If the delay start is set cancel the setting or wait for the end of countdown Make sure that the detergent dispenser is firmly closed Deactivate the Child Lock function if it is on Ch...

Page 53: ...ess indi cator Check the wireless signal Make sure that the wireless connection is on Refer to para graph Configuring the washing machine wireless connection in Wi Fi Connectivity setup chapter Check your home network and router Restart the router Contact your wireless service provider if there are further problems with the wireless network The App cannot con nect to the appliance Check the wirele...

Page 54: ...e stubborn stains before you wash the laundry Make sure that you set the correct temperature Decrease the laundry load When using AutoDose tanks make sure that they are not empty When using AutoDose tanks verify the pre set detergent fabric softener dosage Refer to Basic setting paragraph in The AutoDose Technology chapter Make sure that you have cleaned the AutoDose tanks before using different b...

Page 55: ...ary wait until the drum stops rotating Make sure that the water level inside the drum is not too high If necessary proceed with an emergency drain refer to Emergency drain in Care and cleaning chapter To open the door proceed as follows 1 Press the On Off button to switch the appliance off 2 Disconnect the mains plug from the mains socket 3 Open the filter flap 4 Pull the emergency unlock trigger ...

Page 56: ...Temperature in the laundry Litres Water consumption rpm Spin speed Remaining moisture at the end of spinning phase The higher is the spin speed the higher is the noise and the lower is the remaining moisture Values and programme duration may differ depending on different conditions e g room temperature water temperature and pressure load size and type of laundry supply voltage and also if you chan...

Page 57: ...700 90 0 04 05 52 00 85 0 1400 Cottons 60 C 9 0 1 600 85 0 03 50 52 00 55 0 1400 Cottons 3 20 C 9 0 0 350 85 0 03 00 52 00 20 0 1400 Synthetics 40 C 4 0 0 800 55 0 02 15 35 00 40 0 1200 Delicates 4 30 C 2 0 0 400 60 0 01 05 35 00 30 0 1200 Wool 30 C 1 5 0 300 65 0 01 05 30 00 30 0 1200 1 Reference indicator of the spin speed 2 Suitable for washing heavily soiled textiles 3 Suitable for washing lig...

Page 58: ...nks the detergent and fabric softener are uploaded automatically Make sure that tanks are not empty When using manual compartments pour the detergent and other treatments in the proper compartment Manual AutoDose Manual When using a liquid detergent in manual compartment insert the container for liquid detergent To start the programme touch the Start Pause button 4 The appliance starts At the and ...

Page 59: ...soiled items or once worn items Steam 1 0 kg Cotton and synthetic items that need to de wrinkle Outdoor 2 0 kg1 1 0 kg2 Modern outdoor sporting garments Hygiene 9 0 kg White cotton items This programme removes more than 99 99 of bacteria and viruses 3 It also ensure a proper reduction of allergens Rinse 9 0 kg All fabrics except woollens and very delicate fabrics Programme for rinsing and spinning...

Page 60: ...ers to recycle it Help protect the environment and human health by recycling waste of electrical and electronic appliances Do not dispose of appliances marked with the symbol with the household waste Return the product to your local recycling facility or contact your municipal office www aeg com 60 ...

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Page 64: ...f the open software and robotics communities to the development project To access the source code of these free and open source software components whose license conditions require publishing and to see their full copyright information and applicable license terms please visit http aeg opensoftwarerepository com folder NIUS www aeg com shop 157058380 A 262022 ...

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