Instructions for use
34
What to do if ...
Remedying Faults
In the event of a fault, try to solve the problem yourself with the aid of
the information provided here. If you call Customer Service to deal
with one of the faults listed here or to remedy an operating fault, the
customer service technician's visit will not be free of charge, even dur-
ing the warranty period.
•
If the fault code
E10,
E20
or
E40
is shown
in the multidisplay, you may be able to rem-
edy the fault yourself (see Faults Table be-
low). After remedying the fault, press the
button START/PAUSE.
•
In the case of all other displayed faults (
E
and number or letter):
switch appliance off and on again. Reset the wash programme and
press the START/PAUSE button.
If the fault code is displayed again, please contact the Customer Service
department quoting the fault code.
Problem
Possible Cause
Remedy
The washing machine
does not work.
The mains plug is not
plugged in.
Plug in the mains plug.
The fuse of the building's
wiring is not in order.
Replace the fuse.
The filling door is not cor-
rectly closed.
Close the filling door; the
lock must engage audibly.
The button START/PAUSE
was not pressed for long
enough.
Press the button START/
PAUSE until the program
begins.
The filling door cannot
be closed.
The child lock is set.
Cancel the child lock
(see section “Child Safety
Feature").
Fault code
E40
appears. The indicator
MAIN WASH
(HAUPTWÄSCHE,
LAVAGE) flashes.
The filling door is not
correctly closed.
Close the filling door cor-
rectly. Restart the program.
