User information
26
Operating problems
Many checks have been carried out during the manufacture of your
washing machine. However, if you face a problem with its operation,
please read the following sections before calling the After Sales
service.
Symptom
Cause
The washing machine will
not start or will not fill:
• the washing machine is not correctly
connected, the electrical installation is
not working,
• the cover of your washing machine
and the drum flaps are not correctly
closed,
• you did not control the program start
correctly,
• there is a power failure,
• the water supply is closed off,
• the water tap is closed,
• the water inlet is blocked.
The washing machine fills
up but empties again
immediately:
• the drain siphon is attached too low
(see installation section).
The washing machine will
not spin or will not empty:
• the drain pipe is blocked or kinked,
• the drain filter is blocked,
• the anti-unbalance mass safety device
has tripped; bad distribution of
washing in the drum,
• the «Drain» program or the «Rinse hold»
option is selected,
• the height of the drain siphon is
wrong.
Softener or Javel water
flows through the
overflow orifice when
filling* :
• you did not put in the right amount,
• the siphons at the back of the deter-
gents dispenser are blocked.