Problem
Possible cause
Remedy
You use a very tall pot which blocks
the signal.
Use a smaller pot, change the cooking
zone or operate the hood manually.
Automatic Heat Up does not op‐
erate.
The zone is hot.
Let the zone become sufficiently cool.
The highest heat setting is set.
The highest heat setting has the same
power as the function.
The heat setting changes be‐
tween two levels.
Power management operates.
Refer to "Daily use".
The control panel becomes hot to
the touch.
The cookware is too large or you put
it too close to the control panel.
Put large cookware on the rear zones,
if possible.
There is no sound when you
touch the panel sensor fields.
The sounds are deactivated.
Activate the sounds. Refer to "Daily
use".
comes on.
Child Safety Device or Lock oper‐
ates.
Refer to "Daily use".
comes on.
There is no cookware on the zone.
Put cookware on the zone.
The cookware is unsuitable.
Use cookware suitable for induction
hobs. Refer to "Hints and tips".
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen‐
sions. Refer to "Technical data".
The outer ring is not activated.
The diameter of the bottom of the
cookware is too small.
Use cookware with a bigger bottom di‐
ameter.
and a number come on.
There is an error in the hob.
Deactivate the hob and activate it
again after 30 seconds. If
comes
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
8.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the
corner of the glass surface) and an error
message that comes on. Make sure, you
operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The information about
guarantee period and Authorised Service
Centres are in the guarantee booklet.
9. TECHNICAL DATA
9.1 Rating plate
Model IKB63302FB
PNC 949 597 414 00
Typ 61 B3A 02 AA
220 - 240 V 50 - 60 Hz
ENGLISH
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