Advantech ICR-2734P User Manual Download

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LTE Industrial Router

ICR-2734

USER MANUAL

LUCOM GmbH — Flößaustr. 22a — 90763 Fürth — Tel.: +49 911/ 957 606 00 — E-Mail: [email protected] — www.lucom.de

www

.lucom.de

Summary of Contents for ICR-2734P

Page 1: ...LTE Industrial Router ICR 2734 USER MANUAL LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 2: ...a commitment on the part of Advantech Advantech Czech s r o shall not be liable for incidental or consequential damages resulting from the furnish ing performance or use of this manual All brand names used in this manual are the registered trademarks of their respective owners The use of trademarks or other designations in this publication is for reference purposes only and does not constitute an ...

Page 3: ...ormation of special interest GPL licence Source codes under GPL licence are available at https icr advantech cz source code address Advantech Czech s r o Sokolska 71 562 04 Usti nad Orlici Czech Republic Document No MAN 0066 EN revision from July 8 2022 Released in the Czech Republic ii LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 4: ...2 5 USB Port 17 2 6 LED Status Indication 18 2 7 Reset Functions 19 3 First Use 21 3 1 Powering up the Router 21 3 2 Router Configuration 21 4 Technical Specifications 23 4 1 Basic Parameters 23 4 2 Standards and Regulations 24 4 3 Type Tests and Environmental Conditions 25 4 4 Parameters of Cellular Module 26 4 5 System Configuration 27 Appendix A Troubleshooting 28 Appendix B Customer Support 31...

Page 5: ...iew 10 8 Plastic box Top View 10 9 Position of the DIN Rail Clip 12 10 Removing Router from the DIN Rail 12 11 Label Example 13 5 SIM Cards Insertion 14 6 Ethernet Connector Pinout 15 7 Connection of Power Supply 16 8 Position of the Grounding Screw 16 9 USB Connector Pinnout 17 10 Resetting the Router 19 11 Router s Web Interface 22 iv LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E ...

Page 6: ...ly Pinout 16 5 USB Connector Pinnout 17 6 LED Status Indication 18 7 Overview of Router Reboot and Reset 20 8 Basic Parameters 23 9 Standards and Regulations 24 10 Type Tests and Environmental Conditions 25 11 Technical Parameters of Cellular Module 26 12 System Configuration 27 1 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 7: ...ace and with 11 LEDs for status indication The router supports VPN tunnel creation using various protocols to ensure safe commu nications The router provides diagnostic functions which include automatic monitoring of the wireless and wired connections automatic restart in case of connection losses and a hard ware watchdog that monitors the router status With open Linux platform and wide possibilit...

Page 8: ...basic situations I Access to the Internet from LAN Figure 1 Access to the Internet from LAN II Backed up access to the Internet from LAN Figure 2 Backed up Access to the Internet 3 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 9: ...ure networks interconnection or using VPN Figure 3 Using VPN Tunnel IV Serial Gateway Figure 4 Serial Gateway 4 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 10: ...ard slots see Chapter 2 1 3 ANT SMA Connector for the first main antenna of the cellular mod ule see Chapter 2 2 and Chapter 4 4 for cellular module parameters 4 DIV SMA Connector for the first diversity antenna of the cellular module see Chapter 2 2 and Chapter 4 4 for cellular mod ule parameters 5 USB USB A USB A type socket connector see Chapter 2 5 6 ETH0 ETH1 RJ45 100 MB Ethernet connection f...

Page 11: ...k module ETH0 ETH1 USB two SIM readers ICR 2734A01 metal box LTE Cat 4 with 3G 2G fallback module ETH0 ETH1 USB two SIM readers accessories with Ethernet cable two antennas and EU power supply ICR 2734PA01 plastic box LTE Cat 4 with 3G 2G fallback module ETH0 ETH1 USB two SIM readers accessories with Ethernet cable two antennas and EU power supply ICR 2734A02 metal box LTE Cat 4 with 3G 2G fallbac...

Page 12: ... Router in metal or plastic box 1 pcs 2 DIN rail clip with screws screws differ for metal and plastic versions 1 set 3 2 pin terminal block for power supply deployed on the router 1 pcs 4 Printed Quick Start Guide notes 1 pcs Table 1 Contents of Package 7 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 13: ...ately under ANT LTE5G 025 part number Wall mount power supply 12V 1A with EU plug It can be ordered separately under BB RPS v2 EU part number Wall mount power supply 12V 1A with UK plug It can be ordered separately under BB RPS v2 UK part number Wall mount power supply 12V 1A with US plug It can be ordered separately under BB RPS v2 US part number Table 2 Other Accessories 8 LUCOM GmbH Flößaustr 2...

Page 14: ...ct in metal and plastic boxes see the figures below Note that all sizes are measured in millimeters Figure 5 Metal box Front View Figure 6 Metal box Top View 9 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 15: ...ICR 2734 Figure 7 Plastic box Front View Figure 8 Plastic box Top View 10 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 16: ...minimum distance of 6 cm from ca bles and metal surfaces on every side in order to avoid interference When using an external antenna separate from the switchboard it is necessary to fit a lightning conduc tor When mounting a router on sheet steel we recommend using a cable antenna For all cables we recommend to bind the bunch and for this we recommend The length of the bunch the combination of pow...

Page 17: ...il clip tighten the screws with max torque of 0 4 Nm Figure 9 Position of the DIN Rail Clip To remove the router from the DIN rail it is necessary to lightly push down the router so that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold out the bottom part of the router away from the DIN rail see Figure 10 Figure 10 Removing Router from the DIN Rail 12...

Page 18: ... An example of the product label with all the information printed on it is in the figure below Figure 11 Label Example 13 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 19: ...ging procedure is described below Type of SIM cards Mini SIM 2FF 25 0 x 15 0 x 0 76 mm Inserting the SIM card Always disconnect the router from the power supply before handling the SIM card Release two screws on the SIM card cover and swipe up the cover To remove an inserted SIM card use the flat end of a spudger or your fingernail press the SIM card slightly into its slot until you hear a click A...

Page 20: ...tenna improves the radio capability of the router at low signal strength 2 3 Ethernet Interfaces The panel socket of RJ45 is used for Ethernet interface The pinout of the socket is shown in Figure 6 and described in Table 3 Figure 6 Ethernet Connector Pinout Pin Signal mark Description 1 TXD Transmit Data positive pole 2 TXD Transmit Data negative pole 3 RXD Receive Data positive pole 4 5 6 RXD Re...

Page 21: ...ion against reversed polarity without signaling is built into the router For correct operation it is necessary that the power source is able to supply a peak current of 1 A Unit has to be supplied by a power supply specified as a Limited Power Source LPS or CEC NEC Class 2 source of supply All metal parts of the router in a metal box including the box itself are connected with the negative pole of...

Page 22: ...of recently connected devices In the output of the command find out the entry for the microSD card for example sda sda1 To mount the card to to mnt directory use the mount command mount dev sda1 mnt For more information about the commands for creating mounting checking and unmounting a file system on a USB Flash Drive see the application note for Ext4_tools router app USB Socket Pinouts USB socket...

Page 23: ...ogy is used by the active SIM 3G technology is used by the active SIM 2G technology is used by the active SIM SIG Green Orange Red On Blinking Fast blinking Good signal Fair signal Poor signal SIM1 Green Red On Fast blinking SIM1 is selected SIM1 card problem missing SIM1 or PIN not entered SIM2 Green Red On Fast blinking SIM2 is selected SIM2 card problem missing SIM2 or PIN not entered ETH0 ETH1...

Page 24: ...p due to the bad configura tion turn off the router disconnect the power supply Push and hold the RST button turn on the router and hold the RST button for at least 10 seconds This will return the configuration of the router to the default one It is recommended to back up the settings of the router configuration prior to performing the factory reset of the router Note that resetting of the router ...

Page 25: ...face Press the RST button and hold il less than 4 sec onds Factory Reset Restores the default configuration and reboots the router Hold the RST button for more than 4 seconds If it does not help router does not start at all turn off the router power supply Push and hold the RST button then turn on the router and hold the RST button for more than 10 seconds Table 7 Overview of Router Reboot and Res...

Page 26: ...ts default password Log in to the web interface by the root user and his password If logged in successfully the user will have access to the router web interface see Figure 11 See the configuration manual 2 of the router for a detailed description and examples of the router configuration After logging on to the device for the first time we strongly recommend changing the default password due to se...

Page 27: ...rface A detailed description of the router settings in the web interface can be found in the configura tion manual of the router 22 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 28: ...or RTC CR1225 Consumption Idle Average Peak 1 6 W 3 W 6 8 W Dimensions of device w o clip 113 2 x 80 3 x 42 mm metal box 117 x 83 8 x 51 4 mm plastic box DIN rail clip specification DIN 35 mm EN 60715 Weight 260 g metal box 200 g plastic box Antenna connectors ANT DIV SMA connectors for LTE 50 Ω Interfaces ETH0 ETH1 USB RJ 45 socket for 10 100 Mbps Ethernet RJ 45 socket for 10 100 Mbps Ethernet US...

Page 29: ...2 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 11 EN 61000 6 2 EN 61000 6 3 EN 55032 Safety IEC 62368 1 IEEE 802 3 Transportation E Mark E8 homologation number 10R 06 13493 National CE UKCA compliant Environmental REACH RoHS3 and WEEE compliant Table 9 Standards and Regulations 24 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www luc...

Page 30: ...0 8 20 Tr Th us L2 1 kV 1 2 50 8 20 Tr Th us L2 2 kV 1 2 50 8 20 Tr Th us L3 RF conducted EN 61000 4 6 DC ETH AC DC 10V 0 15 80MHz 80 AM 1kHz L3 10V 0 15 80MHz 80 AM 1kHz L3 10V 0 15 80MHz 80 AM 1kHz L3 Dips interruptions EN 61000 4 11 AC DC dip 0 0 5cycle 0 1 cycle 70 25 cycles interuption 0 250 cycles Radiated emission EN 55032 Enclosure DC ETH AC DC Cl B 30MHz 1GHz 1GHz 6GHz Class B 150 kHz 30 ...

Page 31: ...tes up to 150 Mbps DL 50 Mbps UL HSPA UMTS parameters HSPA 3GPP Release 7 UMTS 3GPP Release 4 Supported frequencies B8 900 MHz B3 1800 MHz B1 2100 MHz Bit rates max 21 Mbps DL 5 7 Mbps UL EDGE GPRS parameters Supported frequencies B5 850 MHz B8 900 MHz B3 1800 MHz B2 1900 MHz Bit rates max 237 kbps DL 237 kbps UL Table 11 Technical Parameters of Cellular Module 26 LUCOM GmbH Flößaustr 22a 90763 Fü...

Page 32: ...Hz Flash memory 4 MB of NOR 4 096 MB of eMMC 838 MB for Router Apps 512 MB for customer data RAM size 128 MB Watchdog HW Watchdog RTC Battery Backup RTC TPM1 Trusted Platform Module TPM 2 0 Table 12 System Configuration 1 Not assembled by default for a dedicated customer order only 27 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 33: ...h you will need to use a directional antenna For proper operation the signal levels have to be good Try to enable automatic ping from the router which will check the connection when there are no data running and in the case of a failed ping restart the connection This can be done on the Mobile WAN Configuration page in the router in the Check connection section Enable bind option is to ensure the ...

Page 34: ...by accessing remotely to the router s Web interface The operator may not provide the address of DNS server and without DNS server s address it is impossible to connect to the dyndns org server The following mes sages will be shown in the System Log DynDNS daemon started Error resolving hostname no such file or directory Connect to DynDNS server failed L2TP or IPSec isn t establishing Check the Sys...

Page 35: ...files to from the router If having troubles with FTP on v2 routers make sure you have FTP enabled Configuration section Services FTP Then you can connect with any client on port 21 with name and password same as for the Web interface If having troubles with SFTP make sure you have SSH enabled Configuration section Services SSH Then you can connect with any client on port 22 with name and password ...

Page 36: ...antech B B SmartWorx 707 Dayton Road Ottawa IL 61350 USA Phone 1 800 346 3119 Monday Friday 7 a m to 5 30 p m CST Fax 1 815 433 5109 E mail support advantech bb com Web www advantech bb com Customer Support for Asia Phone 886 2 2792 7818 1299 Monday Friday 9 a m to 5 30 p m UTC 8 Fax 886 2 2794 7327 E mail icg support advantech com tw Web www advantech com 31 LUCOM GmbH Flößaustr 22a 90763 Fürth T...

Page 37: ...ect the router against dust moisture and high temperature Only routers with appropriate certification and labelling should be used in locations where flammable and explosive materials are present including gas stations chemical plants or locations in which explosives are used We remind users of the duty to observe the restrictions concerning the utilization of radio devices at such places Switch o...

Page 38: ...ains high quality materials and components which can be recycled At the end of it s life this pro duct MUST NOT be mixed with other commercial waste for disposal The device contains a battery Remove the battery from the device before disposal The battery in the device needs to be disposed of apart accordingly Check the terms and conditions of your supplier for disposal information 33 LUCOM GmbH Fl...

Page 39: ... 2 Configuration Manual for v2i Platform EP Product related documents and applications can be obtained on Engineering Portal at https icr advantech cz download address 34 LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

Page 40: ...o 1206 We Advantech Czech s r o declare that the radio equipment narrated in this user s manual complies with Directive 2014 53 EU The full text of the EU Declaration of Conformity is available at the following internet address icr advantech cz eudoc LUCOM GmbH Flößaustr 22a 90763 Fürth Tel 49 911 957 606 00 E Mail info lucom de www lucom de www lucom de ...

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