Advanced Energy AE 3TL 1000 Series, Installation And Operation Manual

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AE SOLAR ENERGY TECHNICAL SUPPORT
Please contact AE Solar Energy Technical Support if you have questions or problems
that cannot be resolved by working through the provided troubleshooting. When you
call Solar Energy Technical Support, make sure to have the unit serial number and
part number. These numbers are available on unit labels.
Table 9‑2. AE Solar Energy Technical Support 24 X 7 contact information
Office Contact
AE Solar Energy Technical Support
20720 Brinson Blvd
Bend, OR 97701
USA
☞
Important
For returns and repairs, please
call Solar Energy Technical
Support to request an RMA
and obtain the correct shipping
address.
Phone (24 hrs/day, 7 days/week):
Inside the U.S., call 877.312.3832 or
Outside the U.S., call
+1.541.323.4143
Email: (We will respond to email by the
next business day.)
invertersupport@aei.com
If you would prefer to contact a local or regional sales or service office, visit the
Advanced Energy web site for current contact information:
• http://www.advanced-energy.com
Advanced Energy® AE 3TL Inverters
570-1003552-05A Troubleshooting and Solar Energy Technical Support 9‑13