Advanced Energy Industries AMN PS-2A, User Manual, Page: 48 / 53

5708577-A 6-5
AMN PS-2A
RETURNING UNITS FOR REPAIR
Before returning any product for repair and/or adjustment, first follow all
troubleshooting procedures . If, after following these procedures, you still have a
problem or if the procedure instructs you to, call AE Global Support and discuss the
problem with a representative. Be prepared to give the model number and serial
number of the unit as well as the reason for the proposed return. This consultation call
allows Global Support to determine whether the problem can be corrected in the field
or if the unit needs to be returned. Such technical consultation is always available at
no charge.
If you return a unit without first getting authorization from Global Support and
that unit is found to be functional, you will be charged a re-test and calibration
fee plus shipping charges.
To ensure years of dependable service, Advanced Energy
®
products are thoroughly
tested and designed to be among the most reliable and highest quality systems
available worldwide.
WARRANTY
Advanced Energy
®
(AE) products are warranted to be free from failures due to defects
in material and workmanship for 12 months after they are shipped from the factory
(please see warranty statement below, for details).
In order to claim shipping or handling damage, you must inspect the delivered goods
and report such damage to AE within 30 days of your receipt of the goods. Please note
that failing to report any damage within this period is the same as acknowledging that
the goods were received undamaged.
For a warranty claim to be valid, it must:
• Be made within the applicable warranty period
AE, Taiwan, Ltd.
10F-6, No. 110, Chung Shan Rd.
Sec. 3, Chungho City, Taipei
Hsien
Taiwan 235
Phone: 886-2-82215599
Fax: 886-2-82215050
AE, China
Rm. 910 Anhui Building,
No. 6007 Shennan Road,
Shenzhen, China 518040
Phone: 86-755-3867986
Fax: 86-755-3867984
Office Contact