8/20/2008
Adobe
®
Illustrator
®
Read Me
3 of 7
•
For more detailed information about installing, go to
http://www.adobe.com/support/loganalyzer/.
Note: In order to install additional components or reinstall your software after your original
installation, you will need access to the original installer (CD, DVD or the download from the
web). Repair is not an available option.
Uninstall your software
1. Before you uninstall, close all applications currently running on your system—including
other Adobe applications, Microsoft Office applications, and browser windows.
2. Do one of the following:
o
In Windows XP, open the Windows Control Panel and double-click Add or
Remove Programs. Select the product that you want to uninstall, click
Change/Remove, and then follow the on-screen instructions.
o
In Windows Vista, open the Windows Control Panel and double-click Programs
and Features. Select the product that you want to uninstall, click
Uninstall/Change, and then follow the on-screen instructions.
o
IMPORTANT: Mac OS has new uninstall functionality. DO NOT drag applications
to the trash to uninstall them. To safely uninstall on Mac OS X, double-click the
product installer in Applications/Utilities/Adobe Installers or double-click on the
Uninstall alias located in the Application folder. Authenticate as an administrator,
then select Remove Components and follow the on-screen instructions.
Known issues
•
Windows Only: When Illustrator has been installed as part of the creative suite, some files and
folders will not be removed during uninstall. These folders are:
\Program files\\Adobe\Adobe Illustrator CS4\Plug-ins
\Program files\\Adobe\Adobe Illustrator CS4\Scripting
•
Windows Vista Only: When CS4 has been installed on systems with current installs of CS3,
the windows registry for CS3 can become corrupted if CS4 is uninstalled. When launching Ai
CS3 after uninstalling Ai CS4 a message will appear saying that the Windows registry is not in
the expected state and to run the installer to correct the problem. As a workaround, run Ai CS3
as an admin, which will resolve this problem.
Purchase from a trial
Enter the serial number you received when purchasing the software in the serialization screen
when launching the application. You can enter a serial number for the application itself or a serial
number for any Creative Suite that contains the application. If the product you purchased is one
of the Creative Suites, you can enter it in any of the applications contained in the Creative Suite.
Other applications installed as part of the same Creative Suite will recognize the new serial
number the next time the applications are launched.
Only applications running as a trial will recognize the new serial number. If any of the
applications have already been serialized with a different serial number, it will continue to use that
serial number until you remove the older serial number using the Help > Deactivate > Erase my
serial number. Then on the next launch of the application, it will recognize the new serial number.